Administrative Assistant Customer Service
Resume:
Jade Parker
*********@*****.***
OBJECTIVE: To obtain a position that will utilize my inter-personal skills, training, and education to effectively demonstrate my
diversity, flexibility, and a willingness to learn in a positive and professional atmosphere.
EDUCATION: Roxborough High School (Travel & Tourism Academy) 1996 - 2000
6498 Ridge Avenue Philadelphia, PA
EXPERIENCE:
Juvenile Justice Center (Home Based Delinquent Services Department)
RECEPTIONIST / OFFICE CLERK 2000 - 2001
100 West Coulter Street Philadelphia, PA
• Verified staff time cards and expense sheets, sorted all departments’ mail
• Configured, faxed, photo copied pertinent documents, delivered outgoing letters and electronic mail
• Operated company switchboard, sorted files, organized staff training and development, assigned telephone referrals
Hyatt Regency of Penn's Landing
KEATING'S HOSTESS / ROOM SERVICE OPERATOR 2001 - 2002
201 South Columbus Blvd. Philadelphia, PA
• Warmly greeted restaurant guests
• configured a seating chart to accommodate guests specific requests and also servers workload
• Reception of room service order line, placed guests specific requests / orders into MICROS computer system, forwarded them to
appropriate kitchen staff.
Unisex 2000 Salon & Barber Shop
ADMINISTRATIVE ASSISTANT / RECEPTIONIST 2003 - 2012
200 West Main Street - Suite 103 Lansdale, PA
• Managing all store operations, including driving sales, scheduling, training, ordering supplies, retail inventory management, opening
and closing store, cash register and cash deposits, employee relations
• Maintaining highest level of customer service from all employees
• Educating and maintaining standard spa service and professional practices
• Coaching sales team on up-selling and selling techniques
• Interviewing new staff and communicating with C.E.O. regarding all new hire and employment issues
• inputting of weekly payroll and scheduling of weekly employee shifts
• Promoting cooperation and teamwork in the spa
Almac Clinical Services
ADMINISTRATIVE ASSISTANT 2012 - present
25 Fretz Road Souderton, PA
• Processed shipping orders, and all other pertinent documentation as needed
• Archived all paperwork for the entire company and affiliated sites
• Issued staff controlled documentation
• Scanned forms and documentation into the three databases used globally by the customers and company alike
• Verified customer orders and batch records to ensure the information was accurate and complete
SKILLS: Excellent inter-personal skills/ effective communicator, organized, self motivated, creative innovator, professional attitude, team &
goal oriented, follow verbal instructions well, management, teaching & instructing employees, implementing new & innovative services, money
handling, controlling inventory, shelved materials, familiarity with office machinery (fax, copier, scanner, computer), typing, telephone reception
/ switchboard operation.
Contact this candidate