** ***** ***** . ****** ****** NY, *****
Phone 646-***-**** . E-mail: **********@*****.***
Santina PipitonE
Experience
BLOOMINGDALE'S
Oct. 2009 - Apr. 2012
Circulation Analyst
Responsible for carrying out pre-campaign analysis and target
audience selection utilizing various database marketing tools
and systems
Performed detailed analysis that focused on individual customer
segments and analyzed their behavior in various direct mail
campaigns, along with their overall impact on direct mails sales
Analyzed direct mail campaign results to determine effectiveness
and identify potential areas for improvement
Provided direct mail circulation recommendations for future
vendor pieces and storewide catalogs
Worked with database provider (MBS), production team and
mailhouses to ensure timely delivery of mailing lists and
eventual mail drop
Collaborated with internal partners for different report and
analysis needs (including b-com, merchandising and crm
departments)
Performed queries in the MBS Klondike Database to provide
merchants and buyers with cross-shopping, retention and customer
profile reports
Worked with outside vendors (i.e, Axiom, Abacus) to maximize the
impact and efficiency of direct mail initiatives
BARNEYS NEW YORK
Jan. 2008 - Oct. 2009
Database Marketing Associate
Supported the planning and implementation of Barneys New York
strategic plans and growth initiatives by developing queries,
programmed scripts, automated processes and standard reports
Created post campaign reports to analyze the effectiveness of
marketing activities, as well as customer purchasing behavior
and made recommendations to improve customer response to
targeted marketing efforts
Performed queries in the NSB Connected Retailer CRM Database for
segmentation, retention, prospecting and cross-selling
Executed operational processing for development and maintenance
of the NSB Connected Retailer CRM Database, such as NCOA
(National Change of Address) and data hygiene processing
Supported store operation team with calling lists to assist
sales force in reaching their annual sales goals
Developed monthly and quarterly reports by store to track
customer spending and retention rates
Created and maintained the seasonal trunk show schedule, which
required constant contact with the buying office and designers
BERKERY NOYES & CO., LLC
Dec. 2003 - Dec. 2007
Business Development Analyst
Worked closely with Managing Directors, Vice Presidents and
Financial Analysts, to continuously build upon Berkery Noyes'
client base and maintain business relationships
Played an integral part in the signing on of a company in the
BtoB space with revenues of $34M
Identified and researched privately held and public companies
undertaking significant growth initiatives that might represent
potential investment banking clients
Updated and maintained company database used to track mergers,
acquisitions and strategic activities of other organizations
Education
2001- 2005 Pace University
New York, NY
B.B.A., Major: International Management / Minor: Marketing
Graduated summa cum laude
Computer Skills
Proficient in MS Word, Excel, Power Point, MBS Klondike
database and NSB Connected Retailer CRM database
Languages
Fluent in Italian