Manager Customer Service

Miguelino Joseph

**F Monsey Blvd • Monsey NY ****2 • 518-***-**** • *********.******@*****.***

OBJECTIVE: Working professional seeking a new challenging full time position as an Assistant manager

position in the commercial property/real estate industry with opportunity to utilize my experience and

project management skills.

SUMMARY OF QUALIFICATIONS

• Strong analytical, versatile and creative with dealing with complex issues.

• Excellent leadership skills, project management and ability to multitask very effectively.

• Knowledge of residential, multifamily building mechanical systems & construction management.

• Strong interpersonal skills with effective oral and written communication skills.

• Multilingual Capability-Excellent command of the English, French and some Spanish language.

EDUCATION:

Rensselaer Polytechnic Institute

Bachelor of Architecture (B.Arch) -Class of 2011

PROFESSIONAL EXPERIENCE:

Vera Institute of Justice-The Guardianship Project- (Property Manager) – July 2012- Current

• Physical inspections of properties, tenant relations, bi-weekly reporting, coordination of contractors and vendors. •

Assisted finance department with invoice management/processing, rent collection and contract administration.

• Coordinated with legal team with Dob/Hpd registration filing real property notice and notice Liz pendency.

• Assisted in maintaining accurate leases, tenant evictions, and contractor files.

• Executed reverse mortgage repairs for clients while coordinating with Mortgage Company.

• Managing tenants move in/out process and property maintenance with client case manager.

• Coordinated with NYC Co-op property manager, superintendents, and co-ops legal counsels to resolve client’s issues.

• Coordinated with realtors/contractors for filling vacant rentals and property/estate sales.

• Assisted legal team with special projects as needed.

Kelly Services-Novartis Pharmaceutical Corporations- (Manufacturing Packaging Ops-Quality Assurance)-

October 2011-July 2012

• Participate within a high performing work team to maintain the effectiveness of key pharmaceutical equipment

through various stages of the packaging process.

• Equipment effectiveness applies to all stages of equipment operation, including operations, cleaning,

assembly/disassembly, adjustment, trouble shooting and general maintenance.

Bank of New York Mellon-Facilities General Services & Corporate Real Estate- (Assistant Project

Manager/Assistant Facilities Design Intern) - Summer 2010

• Established good working relationships with contractors/vendors/clients with planning/scheduling. Managing

multiple projects at once and overseeing space planning/gut renovation of corporate spaces.

•Assisted with developing furniture layouts and specify furniture. Assisting and supporting the management of

corporate Facilities business and storage of drawings.

• Manage furniture, fixtures, and equipment and installation movements.

• Site survey and client visits, Meeting minutes and documentation, Punch-List management and submittals and RFP

review and analyses

•Field site investigation, red lining, Researching codes, updating of floor plans into AutoCAD and cost sheets.

Rensselaer Polytechnic Institute-Civil Engineering Department (Undergraduate Research Program) - Spring

2010

•Research of transportation of emergency logistic after disaster in Haiti.

•Formatted logistic information into excel and access for post disaster database.

*References Available upon request

Miguelino Joseph

20F Monsey Blvd • Monsey NY 10952 • 518-***-**** • *********.******@*****.***

Dear Hiring Manager,

I would like to express my interest in the position as an assistant project manager for your company. As a working with

corporate property/real estate property experience, I believe I am a strong candidate with an aptitude to thrive in any

environment. I want to be considered as an entrepreneurial candidate who is ready and willing to provide excellent

service to my clients.

I am a leader and a passionate individual who is ready for any challenges which is place in front of me. I take pride in

my work ethic and I am a trustworthy and reliable employee who always gets the job done. As an Assistant project

manager intern at Bank of New York Mellon, I was expected to work on updating cad files and conducting elementary

estimation calculations and red lining of interior renovation projects. As a property manager at Vera Institute of Justice,

I was responsible on working on managing RFI, vendor management, reviewing of change of orders, payment of

vendors and also involved in meetings for moves and reverse mortgage repairs. I am technologically, intellectually and

skillfully street savvy which makes me the best candidate for this position. I am very detail in the quality of my work

whether that’s dealing with subcontractors, coworkers, and especially the daily task that is required of me. As a

working property manager with excellent qualifications and a strong desire to excel in this profession, I am seeking to

align myself with a company positioned for strong growth. Capitalizing on my experience with Vera Institute of

Justice, I am seeking a professional opportunity where my project management skills, customer-relations and

architectural background can benefit your company. I currently managed more than 20 million in property asset for our

clients with professionalism, creativity and excellent customer service. I can bring an expertise to your company with

dealing with residential, small commercial and knowledge of property laws and regulation which sets me apart. A

hands on team member and critical thinker who can quickly learn new systems, develop useful expertise and produce

significant contributions. I have excellent mediation and problem solving skills with the ability to handle rapidly

changing schedules and shifting work priorities. I have excellent organizational, interpersonal and communication

skills with the flexibility and experience required to remain highly focused and self-possessed in fast paced,

demanding environments. I am ready for a challenge to prove myself to the Azarian group but ultimately earned my

way on your team to continue to provide the best customer service to the tenants at the property.

My maturity and practical experience and eagerness to enter the real estate industry will make me an excellent

property manager. I am looking for a position closer to home and I am confident that I would be a beneficial addition

to your company. Given my technical knowledge, architectural skills and project management strength, I believe I

have the qualifications and enthusiasm that you are looking for. I thrive on challenges and will spend the time and

effort it takes to succeed. I am looking for something closer to home that is why I’m looking for an opportunity in the

property management field. Thank you for your time and consideration and I look forward to meeting with you.

Sincerely,

Miguelino Joseph

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