Sales Quality
Resume:
C H A R L I E J E N K I N S
email: **************@*****.***
Memphis, Tennessee 38119
Cell: 901-***-****
M A N A G E M E N T O V E R V I E W
Established a track record as a hands-on leader with on-going
production and operations management accomplishments in manufacturing,
assembly, production, packaging, and distribution. Experience includes
plant-wide employee development and leadership, management system
implementation, distribution logistics, materials utilization, process
and profit enhancement. Seek an opportunity to utilize knowledge and
leadership capabilities and serve as an idea source and program manager
to guide quality levels to benchmark standards. Career encompasses
contributions to product development, manufacturing consistency,
materials analysis, process development based on innovative use of
advanced technologies and integration of new technology.
* Have experience working on tight schedules in high-output
production facilities.
* Understand the necessity to check finished goods quality to
ensure specified engineering standards are met.
* Skill for assessing project deadlines, establishing work
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* Utilizing creativity and advanced orientation and problem-
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quality systems implementation with no unscheduled interruptions
to end
users.
* Interacting with upper management to determine departmental
goals, and (2) conducting group meetings to outline expectations.
* Assessing goals and executing procedures and programs needed to
increase efficiency, improve operations, and maintain high quality
control standards.
E X P E R I E N C E
SMITH AND NEPHEW, Memphis TN 8/11- Present
Team Leader (8/11-Present) Manage the operation of Smith and Nephew's
Elite product line (Oxinium) to ensure that safety,volume, cost, and
quality standards are achieved.
* Supervise a staff of twenty-five employees.
* Ensures physical and workforce resources are adequate to meet the
organizations production schedule.
* Made budgetary recommendations for capital expenditures and
manpower for production area.
* Improve flow, and processes throughout the company using Lean
(TPS) tools.
Significant Accomplishments:
- Aided in the successful launch of the Legion Narrow, and Journey
II BCS knee implant systems (Oxinium)
- Improved lead time for ISP, Oxidation, and Ovens with Lean tools
- Currently working on creating visual 5S for production
environment.
- Helped operation maintain 99% customer fill rate
- Manage the rework process that has help recover over $500,000 of
scrap
PARKER HANNIFIN CORPORATION, Olive Branch, MS 1/00 - 8/11
Design Engineer (2/09-8/11) significantly improved multi-tasking and
leadership skills in simultaneously managing multiple project. Review
customer application and environment and design and develop new
products and updates of existing products.
* Built prototypes and specified manufacturing processes; help
with source component parts to ensure cost competitiveness and vendor
reliability.
* Communicate/coordinate with Quality Control to ensure product
quality and safety, produced final drawings and provided technical
support for sales.
* Recognized by upper management for improving accuracy,
efficiency and productivity.
Significant Accomplishments:
- Successful launch of the 238 Series Power Take Off ($135,000 per
year in increase sales)
- Successful completion of a $188,000 per year Air Valve Redesign
cost savings
- Successful completion of a XK flange redesign (Cost of Poor
Quality) improvement
- Successful completion of a Wet spline Hot Shift Design ($100,000
per year in increase sales)
- Successful completion of the $500,000 per year Shifter Redesign
cost saving
Value Stream Leader (2/06-2/09) Used effective leadership, team
development, and empowerment skills to direct a staff of over 10+
employees for all aspects of assembly / manufacturing. Improved
productivity, reduced risk, and increased overall efficiency.
Conducted topic specific and overall quality training to empower
employees to be self-managed, and concerned about the quality of their
work.
* Use advanced quality production and troubleshooting skills to
maintain hourly production quotas.
* Review manufactured product for consistency and quality.
* Responsible for maintaining and growing $40,000,000 in sales.
Significant Accomplishments:
- Have consistently achieved production time, and cost objectives
(Averaged 95% On Time Delivery)
- Reduced equipment down time through improved maintenance (Total
Preventative Maintenance) and training of operators.
- Implemented a Lean Manufacturing Performance Principles
throughout operations. Worked on a team that helped Chelsea
Products Division become an model Lean Plant. Have experience in
creating: standard work, implementing one piece flow, value stream
mapping, plan for every part, kaizen events, just in time, Demand
flow,and 5S.
- Helped reduce change over time from 30 minutes to 1 minute in the
8 bolt value stream.
Quality Engineer (10/03-2/06) Earned promotion to this position after
demonstrating superior design skills and a thorough understanding of
company objectives. Developed, evaluated, and improved production
methods by utilizing knowledge of materials and processes, production
equipment capabilities, production methods, and quality control
standards. Position has allowed attainment of goal in expanding my
knowledge and vision of manufacturing processes to facilitate future
understanding of manufacturing-level problems.
* Analyze manufacturing processes and eliminate unnecessary steps
while increasing production efficiency.
* Evolved the Department to provide fast-track response to safety
and quality complaints which has been instrumental in reducing their
impact and reducing complaint escalation.
* Help implement Pick to Light systems to reduce (RPPM by 40 %)
Designer (1/00-10/03) provided comprehensive mechanical design services
(AUTO CAD 14) for this company that manufacturers power take offs.
Designed detailed parts and followed through with their manufacturing.
ITT TECHNICAL INSTITUTE, Memphis, TN 8/08 - Present
Adjunct Instructor Auto-Cad / Engineering Served as the Instructor of
Auto-Cad and Engineering, along with associated Laboratory Classes.
Continually evolved curriculum and developed effective techniques for
expediting students retention levels.
* Managed relationship with students to determine their
educational/skills development needs and to lead supplemental private
educational skills.
* Developed programs that both work in conjunction with their
school-based lesson plans and provide additional skill building.
CJ-3 PHOTOS, Memphis, TN 12/07 - Present
Manager / Equity Partner Manage, direct, and supervise all on-site
sales and employees for this photography studio. Schedule employees
ensuring adequate staffing and book shoots. Work with customers to
professionally represent company and to assist with selections;
responsible for all sales and problem troubleshooting.
* Have Increased repeat business, business retention and overall
sales.
E D U C A T I O N
STRAYER UNIVERSITY, Memphis, TN
M.B.A. Management
SOUTHEAST COLLEGE OF TECHNOLOGY, Memphis, TN
B.A.S. Operation Management
ITT TECHNICAL INSTITUTE, Memphis, TN
A.A. Computer Aided Design
Contact this candidate