Customer Service Sales

**** *. **** *** #** **************@*****.***

Tampa, FL 33611 Cell: 413-***-****

Bianca Arroyo

Objective

Pursuing a position in order to enhance my skills and t raining for further development and career

advancement.

S kills and Qualifications

Bi-Lingual English and Spanish Interpersonal Skills Fast Learner

Customer Service Cashier Team Player

Answering Phones Filing

Work Experience

Walmart Super Center – Chicopee, MA

Sales Associate, 03/2013 to 07/2013 My

job as a Sales Associate in the Lawn and Garden Department was to interact with customers and

convincing them to make a purchase. Completing all of my assigned task given to me by my

department manager. Maintaining the proper display of merchandise in the store and ensuring that they

comply with the quality standards. As a Cashier I provided customers with a pleasant and patient

personality. I also acquired the ability to think on my feet and be an effective problem solver as well as

provide the customer with World Class Customer service.

UPS – Windsor, CT

Mail Sorter, 03/2010 to 04/2011 My responsibility as a

Mail Sorter was to Accept and check containers of mail from large volume mailers, couriers, and

contractors. I also bundle, label, and route sorted mail to designated areas depending on destinations,

distributed incoming mail into the correct boxes and searched to find correct addresses for redirected

mail. I was also responsible to open and label mail containers.

Dress Barns – Springfield, MA

Sales Associate, 11/2009 to 01/2010

As a Sales Associate for Dress Barns I interacted with customers assisting them with their purchase of clothing as well as

accessories. I was also responsible for increasing store sales by providing customers with all the information and attention they

needed. I also attended the cash register or counter by processing cash, check, credit card, debit card or gift card payments. I

help take inventory, prepare purchases by bagging them, set up displays and stock clothing racks and shelves.

Omar & Sons – Hialeah Gardens, FL

Receptionist, 10/2007 to 12/2008

As a Receptionist I was responsible to greet customers and direct them to the appropriate person according to their needs.

Take phone callers information in order to transfer calls to appropriate individuals. Keep track of the daily assignments of the

workforce team. Maintain organized company files. Use office equipment such as fax, copy machine, computer and phone

techniques required by the company.

Education

Doherty Memorial Senior High High School Diploma 2009

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