Customer Service Sales

Quinci Bolton

*** ***** ******, ********, ** ****7 • 614-***-**** • ************@*****.***

Education

Diploma, HVAC/R, July2013 – July 2014

American School of Technology, Columbus, OH

• Hours of Theory; 400 Hours of Lab; 180 Hours of Externship

400

Diploma, High School, 2007 2011

FCI Academy, Columbus, OH

• GPA: 3.10

• Varsity Basketball Captain

• Class Vice President

Skills

Experienced & Proficient in all Microsoft Software

•

Customer Service & Communication

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Sales

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Multi tasking

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Typing

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Money Handling

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Current Studies

Basic plumbing & electric

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Brazing /Soldering/Flaring/Swedging

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Troubleshooting: furnaces, condensers, Wiring diagrams, drawings, blueprints

• •

compressors, AC units, circuit boards Wiring compressors (coils/windings)

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Usage of power tools and hand tools Sheet metal

• •

Preventive maintenance

•

Experience

Call Center Representative, 2012 2013

Trilogy Fulfillment, Groveport, OH

Process customer orders

Answer customer questions

Computer Department Representative/Customer Service Associate, 2012

Best Buy, Columbus, OH

Computer/Electronics Product Expert

Sales

Process Transactions

Customer Service & Sales Associate, 2011 2012

Wal Mart Supercenter, Whitehall, OH

Electronics Product Expert – Assisted Customer with Purchasing Decisions

Sales

Process Transactions

Package Handler, 2011

FedEx Ground, Whitehall, OH

References Professional references available upon request

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