Aladino Ansani

ab9oke@r.postjobfree.com • *** N Hewitt Dr # 27 Hewitt, TX 76643• 254-***-****

Objective

To obtain a position as Sales/CSR position within a company that I will be able to utilize my experience, skills, and

training.

Education

Orange County Sheriff’s Academy Graduated 1992 General Education

Associated Technical College Graduated 1995 Telecommunications Diploma

U.S. Colleges of Health Services Honors Graduate 2004 Medical Billing Certificate

U.S. Truck Driving School, Inc. Graduated 2005 Class A CDL

MCC Criminal Justice Major with General Studies

Skills

ICD 9, CPT Coding, HCFA 1500, 10 key, 140 spm, typing 30 wpm, Insurance & Medical Terminology, Microsoft

Excel, Word & Works, CSR, Claims Completion, Med Soft Billing Program, AS400/SAP., CARE & TELEGENCE

Billing Systems, Clarify, S View and CSM Billing

Experience

Knife River Waco, TX Truck Driver April 2013 to Present Duties

include hauling rock, sand, and asphalt to job sites using an end dump and belly dump trailer.

BSH/Home Appliances

Irvine, CA Sales Support/Order Mgmt. Rep 2012 – 2013

Duties included order management representative for Ferguson Account for all ordering of appliances,

Thermador/Bosch products, Nationwide locations. 1 to 2 Free programs, display and model home orders, builder

and personnel use orders as well. Insured correct pricing for all types of orders and stock checks, ETA’s for new

order’s etc.

Super Service

San Antonio, TX Truck Driver Sept 2011 – Dec 2011

Aladino Ansani

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Regional team driver on the Toyota truck parts account, driving throughout 7 states which included Texas,

New Mexico, Arizona, California, Arkansas, Tennessee, Missouri and Illinois.

Convergys

McGregor, TX Subj. Matter Expert/Sr. & CSR/Resolution Spec. 2008 – Sept 2011

Duties included Coaches/Supports CS Associates with performance challenges. Acted as a mentor to new associates,

handled escalated calls from AT&T Mobility customers. Resolved billing errors, troubleshoot equipment problems

and network issues to restore service, monitored associates calls for quality and verification that procedures are

followed in resolving all of the customers’ issues.

Dell Inc.

McGregor, TX Consumer Sales Rep/Order Processing 2007 – 2007

Duties included selling of home computers, desktops, notebooks, printers, etc. Handled the building of systems for

customers’ specific needs. Taking orders for said products via telephone.

MBM Food Service

Riverside, CA Truck Driver 2005 2006

Duties included delivering food products and supplies for major restaurants, as well as issuing credits for

damaged/missing freight. Operated electric pallet jacks, hand trucks, etc as well as a 48 foot trailer with a day cab or

a sleeper cab which included Volvos, Freightliners, and Sterling Tractors.

Cardinal Health

Ontario, CA CSR/Ordering Processing Rep/Acct. Mgr. 2001 – 2005

Duties included proactively interfacing with assigned accounts along with my team members, processed backorders

and substitutions, shipping orders, returns, and credit/re bills, work with distribution center to ensure

collection/delivery of products to customers, responsible for order entry and EDI initiatives, and end of the month

reports.

ICN Pharmaceuticals, Inc.

Costa Mesa, CA CSR/Order Processing Rep/Acct. Mgr. 2000 –2001 Duties included responsible for taking

customer orders, answering telephones, assisting customers with problems or inquires, entering and tracking orders

for research laboratories, universities, and hospitals.

Ser Well

Costa Mesa, CA Inside Sales/Showroom Mgr. 2000 – 2001

Aladino Ansani

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Duties included operated an appliance store from open to close including processing all transactions and daily sales

reports and demos, and meet with manufacturer representatives.

Thermador

Huntington Beach, TX Ordering Processing/CSR/Dealer Sales 1996 – 2000

Duties included filing orders for dealers and distributers via phone, fax, email, and EDI request, via AS400

database and placed all orders of Ranges, Cook tops, Ovens, Hoods, etc.

REFERENCES UPON REQUEST

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