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Customer Service Engineer

Location:
Beaver Dam, WI, 53916
Posted:
August 14, 2013

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Resume:

David A Balister

**** ******* *****

Port Washington WI 53074

Phone: 262-***-****

E-mail: *********@*****.***

Objective

I am looking for full or part time, first shift work in the $10.00 to

$25.00 range. At this time I do not need insurance benefits. I have gained

a diversified base knowledge through my previous positions which has given

me a strong background in the attention to detail needed to maintain a

smooth accurate work flow while producing high quality end results. My

objective is a challenging position that will utilize my abilities,

knowledge and past experience to their fullest potential while producing

opportunities for personal and professional advancement. I am a fast

learner whose attributes include a professional manner and the ability to

work well independently or as part of a team. Being result oriented, I

enjoy the challenge of identifying and analyzing problem areas along with

implementing effective solutions. In short, I believe that my combination

of experience, knowledge, and personal talents would make me a good

employee. I am able to give a complete commitment to a new position. Thank

you for your time and consideration.

David A Balister

Work History

06-2003 to 06-21-2013

Ohana Ambulance

Owner Operator

. Marketing sales and customer service, create and generate print

advertising, public relations, online marketing, networking, create

and review contracts, follow-ups concerning product delivery and

quality;

. Human Resources, write job descriptions, screen and interview

candidates, hire, advancement, suspensions, discipline and discharge

of personnel, train, manage and pay employees, following all state and

federal laws;

. Oversee emergency vehicles, purchasing equipment and supplies, monitor

equipment usage, cost of running existing fleet vehicles and

equipment, statistical analyses of response time data, call volume

data, employee cost, fuel cost and consumption, outside facilities

usage of the company;

. Direct and administer the daily activities performed, inspect and

provide for the proper maintenance, cleaning and replacement of all

equipment;

. Scheduling and Dispatching 24/7, dispatching multiple units, assigning

daily pick up's and transports for ambulances and wheelchair vans,

scheduling appointments, noting crews in and out service times, point

of pick up and complete times, Averaging 10 to30 calls per hour;

. State certified EMT intermediate responding to calls for emergency

medical services, triage,starting Iv's, inserting advanced airways,

giving Iv meds, taking vital signs, breathing treatments, oxygen

administration, airway monitoring, suctioning, cardiac monitoring, 12

leads, CPR, giving shots, bandaging, long boarding, collaring,

splinting, radio calls to hospitals, emotional support for patients

and families, providing comfort and care to the sick and injured;

06-2003 To present

Grafton Fire Department

Fire fighter, Engineer, Fire Inspector, Public educator,Emergency medical

tec Intermediate.

. Work in a team environment under extremely stressful situations day

and night, which result from fires and other emergencies, including

the responsibility for remaining calm and carrying out all duties with

the recognition of the threat to life and property while in hazardous

life threatening environments ;

. Respond to fire alarms and extinguish fires, determining the best

course of action for fighting fires or other related emergency

situations, calls for specialized service such as hazardous materials,

confined spaces rescue, extrication and technical rescues that include

high angle, below grade, swift water, trench and collapse rescues;

. Engineer, operating fire apparatus, pumpers, ladders, tankers,

ambulances, and support vehicles along with pulling and backing

trailers. Cleaning and inspecting equipment and apparatus after

returning from a fire including filling fluids, compressed air tanks,

and fire extinguishers, repairing or replacing any damaged equipment;

. State certified fire inspector, knowledge of the village including

streets, buildings, water supply, unusual hazards and related items.

Follow and uphold national fire pertection codes, national building

codes, life safety codes, and state codes. Enter all village and towns

commercial properties to evaluate life safety issues, make reports,

and educate on proper ways to eliminate or reduce hazardous

situations;

. Perform various public information or education tasks such as teaching

children and adults fire safety through public speaking, hands on

teaching of fire extinguishers in live fire situations and other

demonstrations;

. State certified EMT intermediate responding to calls for emergency

medical services, traffic accidents, cpr, starting Iv's, inserting

advanced airways, giving Iv meds, working with oxygen, while provide

comfort and care to the sick and injured. Dealing with social service

related areas of emergency response by assisting victims and relatives

of traumatic events.

04-2003 to 10-2003

Cary Rentals

Maintenance

. Building and ground maintenance, patching holes in parking lots,

install maintain and repair doors, locks, toilets, sinks, windows,

blinds, garbage disposals, dishwashers, refrigerators, stoves, washers, dryers, Air conditioners, Light fixtures, thermostats, Painting,

faucet repair, crack sealing, drywall repair, tile repair, Bee

removal, Installing mailboxes, unclogging drains, sewer cleaning, pool

maintenance, trouble shoot equipment, fire alarm testing, maintaining

maintenance shop.

01-1992 to 04-1994

Columbia Saint Mary's hospital

Mental Health unit and Emergency Room.

. Working on locked mental health unit caring for the mentally

challenged and emotionally compromised seniors, adults, teens, and

children, dealing with life crisis. Acted as CNA responsible for:

daily life care, vitals, reports, charting, setup intake charts,

sending specimens to lab;

. Part time in the Emergency room as a Tec responsible for: triage, iv

lines, cleaning and sterilizing wounds, vital signs, Blood draws,

breathing treatments, oxygen administration, airway monitoring,

suctioning, cardiac monitoring, 12 leads, CPR, assisting with casts,

positioning patients for procedures, giving shots, bandaging, radio

call intake from ambulances, instructing on usage of crutches,

emotional and mental support for patients and families, daily life

care, call lights, cleaning re setting/stocking rooms, patient

transporting to floors.

08-1985 to 07-2006

Port Washington Fire department

. Fire Fighter, EMT-I, motor pump operator, truck maintenance, public

educator, dive team member, elevated rescue team trainer, 9 years as

full time EMS Director and Fire inspector.

Education

1982-1986

Port Washington High School

General studies

1985-present

MATC / LTC

See licenses and certificates

References

Ron Prom

945 8th Ave Grafton WI 53024

262-***-****

Rich Scheer

1019 4th Ave Grafton WI 53024

414-***-****

Bill Rice

1431 13th Ave Grafton WI

414-***-****

Licenses and Certificates

Multiple training certificates and licenses upon request



Contact this candidate