Customer Service High School
Resume:
Annette Greenberg
Denver, CO 80237
************@*****.***
Objective
Seeking a career in the Business/Financial/Economics industry, which would make use of my
proven abilities in Economics, Accounting, and Finance.
Education
Colorado State University, 2007 2011
Fort Collins, Colorado
Major: Economics with a Business Minor
Graduation Date: December 2011
Grenoble École de Management, Fall Semester of 2009
Grenoble, France Study Abroad, September December
International Business School
Courses included: Introduction to Negotiation, Consumer Behavior, Sales Techniques, and
Technology Management
Related Course Work
Micro and Macro Economics
Econometrics
Economics of Money and Banking
Economics of Finance
Accounting Information Systems
Financial and Managerial Accounting
Introduction to Finance
3+ years of core Business Administration Classes
Business Law, Computer Information Systems, Introduction to Marketing
Experience
Senior Analyst I, Servicing, Allonhill, LLC, May 2012 present
Review of foreclosure timelines and loss mitigation efforts by mortgage servicers to evaluate
compliance with client program expectations. Verifying and evaluating loan data using various
internal and external systems. High production, high quality work environment. Occasional
training for new employees on project policies, rules, and procedures.
Reservations Agent, The Little Nell Hotel, Aspen Ski Co, December 2011 April 2012
Responsible of booking room reservations for 3 properties by phone, fax, or email, keeping
records of advanced deposits on reservations, checking the guarantees of credit cards and
checks processed for reservations, cancelling and changing room reservations following the
proper procedures, handling customer concerns and maintaining customer relationships
Target Brand Ambassador (BAM), Target/ Periscope Advertising Agency, May 2010 October
2010
Brand Ambassador Manager for Colorado State's Back to School Shopping Event. Organized
a team of 55 people to help run the promotion event and the back to school shopping event
Managed the Facebook event page during the summer to promote and market the event
Property Analyst, Pulte Mortgage LLC, Englewood, CO, May 2010 August 2010
Pultemortgage.com
Completed a variety of professional assignments to provide real estate appraisal and/or property
management services and oversight of contractual services.
Apparel Associate, Sports Authority, Lone Tree, CO, Summer 2007, Winter 2007 and
Summer 2008
Folded and organized clothing apparel. Cleaned out fitting rooms. Helped customers with apparel
questions and other general questions about the store. Fixed schedule.
Coaching and Lacrosse 2007 2012
Volunteer Goalie Coach, Aspen High School Girl’s Lacrosse, 2011 2012
Treasurer CSU Women’s Lacrosse 2009
Co President CSU Women’s Lacrosse 2011
Responsibilities included organizing fundraising for the team, bookkeeping, scheduling, logistics,
obtaining sponsors, creating team program, building fan base, etc.
Captain CSU Women’s Lacrosse 2011
Coached multiple youth girls lacrosse teams and clinics, coached Havoc Lacrosse for their 2011
Winter Session Havoclacrosse.org
Skills / Strengths
Proficient in Microsoft Word, Excel, Power Point and Access
Proficient in Google Apps Google Sites, Google Docs
Customer Service Skills
Knowledge of QuickBooks
Knowledge of Springer Miller Systems
Intermediate in French
Learning HTML 5 and SQL
Honors and Awards
Member of Omicron Delta Epsilon Economics Honor Society
Bruins Award (Spirit Award) in High School for Lacrosse
Colorado State Women's Lacrosse Member since 2007:
National Champions in 2008
National Champions 2010 Named "Most Outstanding Goalie" for the National Tournament
All Conference for the CSU Women's Lacrosse Team for the 2011 Season
National Champions 2011 Named "Most Outstanding Goalie" for the National Tournament as well
as named to the All Tournament Team
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