Test Quality
Resume:
Mamata Narra
***********@*****.***
Phone # 503-***-****
. Around 7 years of Professional Experience in Software Quality Assurance
and Testing in different environments and platforms.
. Expertise in Testing of Web based, Client-Server, Mainframe and Mobile
Applications.
. Experience in all phases of Software Development Life Cycle (SDLC),
testing life cycle and bug life cycle
. Experience working in Agile development process.
. Experienced in Defect Management using Test Director, Quality Center,
PVCS Tracker and Clear Quest.
. Proficiency in development of Test Conditions, Manual, Automated Test
Scripts and Traceability Matrix.
. Good experience in Manual and Automated testing both independently as
well as in team environment.
. Experienced in Financial, Health care, Mortgage, Pharmacy and Telecom
domains
. Experienced in White Box, Black Box (Integration, System, Regression,
Database and User Acceptance) testing.
. Experienced with SQL advantage, SQL Navigator, TOAD and MS access
tools.
. Expertise in creating Test Plans, Test Scenarios, Test cases and Test
scripts.
. Expertise in documentation using MS-Office Tools (Word, Excel,
PowerPoint).
. Involved in Requirements, Configuration management, Go-No Go and
release meetings.
. Tested compatibility with IE and Fire Fox web browsers for accessing
web-based applications.
. Involved in the automation testing using QTP and SAHI.
. Good scripting knowledge of VB and JAVA Scripts.
. Documented thousands of Test Scripts / Test Cases in MS Excel, MS Word
and exported them to Quality Center.
. A good team player with excellent time management skills having
profound insight to determine priorities, schedule work, and meet
critical deadlines within budgetary guidelines.
PROFESSIONAL SUMMARY:
TECHNICAL KNOWLEDGE:
Operating Systems : Windows 95, 98, NT, 2000, XP, 7, DOS, UNIX.
Databases : Oracle, DB2, Sybase, SQL SERVER 7.0, MS
Access.
Languages : C, C++, Asp.Net, Java, SQL, PL/SQL, TSL, Visual Basic
6.0.
Web Technologies : Java Script, VB Scripts, J2EE, HTML, CSS, XML, PHP.
Testing tool : WinRunner, Quick Test Pro.(QTP), Test
Director, Quality Center(QC), SAHI, Selenium, Rational
Manual Tester, Test Manager, Rational Clear Quest, JIRA,
DTS, Toad, PVCS, MS Office, Testopia, Share Point.
Intel Corporation, June 12 -
Present
Hillsboro, OR
Test Engineer
As a Test Engineer worked in Intel on project Storefront which is Market
application for Tizen Mobile devices. Storefront allows customers to visit
the app store to download paid or free apps. The application was developed
in Java, C#, Jmobile and JavaScript. Tested all application interfaces
according to the test plan in each release and as per the requirements
defined in the SRS document.
Responsibilities:
. Involved in analyzing system design specifications and developed Test
Plans, Test Scenarios and Test Cases to cover overall quality
assurance testing.
. Involved in testing the devices software compatibility within the
simulators and Emulators.
. Tested the application in Chrome browser.
. Developed and enhanced automation scripts using SAHI.
. Tested the entire module for accuracy and performed functionality,
Regression testing by using SAHI.
. Exported requirements and test cases into the Quality Center, executed
manual test cases from test lab.
. Verified the system and device generated logs.
. Performed both positive and negative testing for various test
scenarios.
. Tested the application on Tizen devices and Android phones.
. Analyzed and added test requirements to Quality Center.
. Analyzed the results, tracked the defects and generated Reports in
JIRA.
. Generated the Logs by using Command prompt and attached the logs to
the defects.
. Attended Daily Scrums and Sprint sessions
. Actively participated in status report meetings and interacted with
developers to discuss the technical issues.
. Involved in Smoke, System, Integration and Regression testing.
Environment: Tizen, Android, Windows 7, IE7/8, MS Office 2010, Emulator,
Simulator, Google chrome, Sahi, HP Quality Center 10.0, JIRA, MS Visual
Studio 2010, jQuery, JMobile, Java scripts, Ajax, Bamboo, Replicon, SPP,
DP .
US Bank, OR
Apr 11 - April 12
QA analyst
Working as a QA Analyst on multiple projects including NRTA, AUDI and
BENTLEY which are Web-based applications, NRTA allows customers to setup
SMS, Email transaction alerts and Security alerts for their Debit and
Credit card accounts and also maintains the alerts online. Audi and Bentley
are the handset (Mobile) applications, which allows the Customers to check
their accounts both online and through handset devices, transferring funds
between different accounts and check their balances.
Responsibilities:
. Involved in analyzing system design specifications and developed Test
Plans, Test Scenarios and Test Cases to cover overall quality
assurance testing.
. Exported requirements and test cases into the Quality Center, executed
manual test cases from test lab.
. Analyzed and wrote detailed specifications and test requirements using
Quality Center.
. Analyzed the results, tracked the defects in Clear Quest and generated
Reports using DTS(Defect Tracking System)
. Validated "Request & Responses" using Parasoft UI and also used this
to locate WSDL files
. Modified XML files by entering the test data before submitting the
requests and then validated the response by comparing it with
mainframes data.
. Attended Daily Scrums and Sprint sessions
. Actively participated in status report meetings and interacted with
developers to discuss the technical issues.
. Involved in Smoke, System, Integration and Regression testing.
. Involved in mentoring my team people on projects and testing
procedures.
Environment: J2EE, .NET, HTML, SQL, XML, XML spy, Parasoft, Lotus Notes,
Quality Center 10.0, QTP, Hogan, Mainframes, DB2, MS Office, Rational Clear
quest, DTS,DTSYS Reporting System, Share Point.
Networks In Motion, CA Jan 10 -
July 10
QA Tester
As a QA tester worked in NIM (Networks in Motion) which is a telecom based
company turning the GPS-enabled mobile phones (like Android, Blackberry,
iPhone, Palm Pre etc.) into full featured navigational devices. Involved in
testing the devices software compatibility within the simulators. The front
end application was developed in Java, C#, HTML and JavaScript. Tested all
applications and interfaces according to the test plan in each release and
as per the requirements defined in the SRS document.
Responsibilities:
. Agile Methodology was followed for implementation of this Project.
. Attended Scrums and Sprint Reviews.
. Actively involved in requirement specification meetings, development of
Test Plan.
. Generated Test Cases and Test scripts for the application under test
(AUT) in Testophia.
. We conducted smoke tests when ever we get new version to make sure all
important functionality is existing or not.
. Conducted Smoke, GUI, Functional, Integration, Regression, API and
compatibility testing using Nimble Testophia.
. Used SDK (Software Development Kid) for Emulators.
. Reported defects to the development team and tracked defects using
Testophia.
. Prepared Test Summary Reports and Defect Status Reports
. Participated in weekly status meetings, and conducted walkthroughs for
team members, and documented the proceedings
. Worked with client's development and business analyst teams, and done
testing modifications based on the needs.
Environment:: Microsoft Outlook, Nimble, C#, Java, Java script, HTML,
Savvis Server, Soap, SDK, J2ME, Brew, Mobius and Windows Mobile.
Country wide, CA
Apr 09- Nov 09
QA Tester
Country Wide Mortgage Company provides mortgage financing for homebuyers
and other Customers. This mainly consists of Rate Lock Request application
and Rates Import application. Rate Lock Application allows User / Loan
Officer to enter appropriate information and submit the loan request to the
server. This information is processed by pricing and eligibility engines to
determine the pricing and eligibility for the loan using parameters like
credit Score, Loan Amount, lien Type and Product Type etc. This Object
oriented application developed using Visual Basic. The Rates Import
application automates importing rates of each investor from Excel spread
sheets to Sql Server on daily basis.
Responsibilities:
. Involved in Testing of Visual Basic applications.
. Involved in analyzing the business requirements, created Test
Scenarios, Detailed Test Conditions & Test Scripts.
. Create test plans and test cases based on business requirements,
design and Functional Specifications for modifications/enhancements
for Loan origination system.
. Tested the entire module for accuracy and performed functionality,
Regression testing by using Quick Test Professional.
. Managed requirements and their attributes using Quality Center.
. Developed Test Cases in Quality Center based on Use Cases.
. Involved in White Box Testing.
. Tested the application functionality by performing Integration,
System, Regression and smoke testing.
. Participated in Business, Requirements, Risk and Gap analysis.
. Involved in writing VB Scripts manually.
. Wrote SQL statements for backend testing.
. Extensive experience in data validation
. Involved and assisted in User Acceptance Testing.
. Maintained defects in Quality Center and participated in defect review
meetings and GO/NO-GO meetings.
. Maintained test logs, test suites and reports in Quality Center.
. Maintain traceability between Requirements and Test Cases in Quality
Center.
. Used Quality Center for analyzing the defects and generate reports and
graphs for bug review meetings.
Environment: Quick Test Pro (QTP 9.2), Quality Center 9.2, Oracle10g, Sql
Server 2005, Windows 2000, VB6.0, VB.Net
BCBS, CA
Nov' 07- Oct' 08
QA Analyst
As a QA Analyst for Blue Shield of California, one of the leading managed
health care company in California. Involved in testing the implementation
of Trizetto Facets by replacing legacy systems (Mainframes). Also
participated in testing various web applications through which the
customers can buy health insurance packages according to their needs.
Responsibilities:
. Reviewed and analyzed Business Requirements, Use Cases and High Level
and Low Level Designs throughout the Software Development Life Cycle
(SDLC).
. Actively participated in test plan preparation and in all phases of
testing lifecycle.
. Reviewed Functional Specifications and Unit Test Designs.
. Extensively involved in Writing the Test cases and Test scripts to
perform manual testing.
. Developed test cases in Rational Test Manager and test scripts in
Rational Manual Tester.
. Performed black box testing and integration testing of the
application.
. Conducted System, Integration, Regression and Smoke testing.
. Participated in all Status Calls, Release Management Calls, test Case
Review meetings, Sign-Off meetings and defect Triage meetings.
. Executed test cases for java application and checked the data
integrity for inbound data.
. Scheduled meetings with various business Teams.
. Authored and executed Test cases for Claims by manually entering
Claims into Facets.
. Participated in creating Traceability Matrix and gap analysis.
. Tested the backend database by running the SQL queries using SQL
advantage and SQL Navigator.
. Tested the Ad-hoc batch job requests.
. Tested various claims processing and data conversion from legacy
system to Facets.
. Verified Log files, Data sets and Reports by logging into the
Mainframes.
. Performed functional testing. Recorded/updated defects using bug
tracking tool Clear Quest.
Environment: Facets, Rational Test Suite, Lotus Notes, Web Services,
Visual basic 6.0, ASP .Net, SQLServer, DB2, JCL, CICS, IBM S390,SQL
Advantage,SQL Navigator, Clear Quest, MS-Access.
Keystone Mercy Health Plan, Philadelphia (PA)
March 06- Oct 07
QA Analyst
Keystone Mercy Health Plan is one of the largest multi-state Medicaid
managed care plan provider in the industry. Worked as a QA Specialist in
their Facets (Managed Care System) implementation team. Involved in testing
of data mapping, data extraction, transformation and loading from Amisys
(legacy system) into Facets as part of conversion. Also performed testing
for conversions of existing systems and tested the interfaces.
Responsibilities:
. Prepared detailed Test Plan and Test Cases by understanding the
business logic and user requirements
. Involved in development of iterative and detailed project management
plans and schedules using RUP methodology.
. Interacted with System Analysts to enhance Test Plan and created Test
Scenarios in Rational Test Manager.
. Performed Backend Testing by writing SQL statements to review the
returned data to ensure that the correct data was retrieved.
. Conducted Functionality testing, Interface testing and Regression
testing during the various phases of the development using Rational
tools.
. Tested the Interfaces and management reports.
. Tested the User interfaces for the Health care web application
. Validated the integration of Client letter application with Facets,
which manages the customer service, claims, membership, care
facilitation and appeals.
. Validated the various EDI transactions(270, 271, 834, 835 and 837)
. Involved in Testing and Error tracking of the reports generated from
FACETS application.
. Involved in testing the Medical and Hospital claims in Facets based on
Service, Agreement and Pricing Id's.
. Created Test sets and scheduled Test Runs.
. Managed the Traceability between requirements and test cases.
. Worked with complex transactions and validated the data by using SQL.
. Used Clear quest for analyzing the defects and generate the reports
and graphs for bug review meetings like custom reports, Defect
Progress graph, Defect aging graph, Defect summary graph.
Environment: Rational Test Suite 2002, Facets, Java, Java script, HTML,
Toad, Visual basic 6.0, SQL Server 7.0, Cobol, DB2, JCL, CICS, VSAM, FILE-
AID, IBM S390, MVS, MS-Access and Sybase.
CVS Corporation, Rhode Island
Mar 05 - Dec 05
Test Architect
CVS pharmacy is one of the leading stores in the country which has a
pharmacy and a front store. Worked on a project SAF/COOP which is designed
to automate the paybacks for rebate transactions (TPRs, Coupons etc) from
vendors given by the CVS to the customers.
Responsibilities:
. Writing and executing software System test plans and Test cases. These
Scripts were developed after reviewing the business requirements
document, and technical specifications document
. Managed requirements using Test Director.
. Documented Test cases corresponding to business rules and other
operating condition in Test Director
. Tested the backend database writing SQL queries.
. Involved in Developing Test Plans, Test Cases & Test Scripts.
. Involved in the functional testing of web pages using WinRunner
. Conducted Data Driven Tests using WinRunner from spread sheets.
. Performed End-to-End testing manually.
. Tested the POS applications.
. Prepared status summary reports with details of executed, passed and
failed test cases.
. Made extensive use of MS Office tools to create and maintain documents
such as test plans, test execution and test results documents.
. Responsible in providing regular test reports to the management.
. Developed and enhanced scripts using WinRunner
. Conducted browser compatibility test of application.
. Used SQL Queries to verify the data from the Oracle database.
. Reported the bugs to the developers using the PVCS Tracker.
. Monitored PVCS to close the bugs/cases as and when developers fix the
bugs.
. Investigate software defects and interact with developers to resolve
technical issues.
. Responsible in providing regular test reports to the management
Environment: Java, VC++, PeopleSoft, PL/SQL, Winrunner, Test Director,
TOAD, Oracle, Windows, PVCS Tracker, PVCS version manager
Citi Bank, FL
Aug 04 - Feb 05
QA analyst
This project is basically a up-gradation to the existing web based
automated banking system which updates the existing automated
functionalities like Savings account, Checking account, Term Deposits,
Transactions (Cash and Transfers), GL Maintenance and Accounting, Cash
Management, Clearings, Loans & Advances, Remittances & Bills, Safe Deposit
lockers and Bank Guarantees, MIS reports and queries.
Responsibilities:
. Prepared Test plans for manual/ automated testing process.
. Unit tested PL/SQL stored procedures, functions, triggers to meet new
features that will be incorporated in the system to implement
business rules.
. Tested complex screens for transactions with required validations and
writing procedures for common functionality using Forms.
. Tested the data by writing SQL queries and pulling data from various
tables and views.
. Involved in development of on going enhancements, planning,
scheduling, Implementing, testing and production support of the
application.
. Participated in Walk Through of defect report meetings periodically.
. Involved in preparing the test cases in Quality Center.
. Tested the entire module for accuracy and performed functionality,
Regression, testing by using Mercury's Quick Test Professional.
. Parameterized Tests to validate the same scenario with different Test
Data.
Environment: Oracle 9i/ 8i, VB,PL/SQL, Discoverer, Quick Test
Professional, Load Runner, Quality Center, Forms 6i/ 6.0, Reports 6i/6.0,MS
Office, MS Excel, Unix and Windows.
TVS Corp, India
Jan 01- Feb 02
Payroll and Inventory Reporting System
The application was designed and developed to create monthly, quarterly and
yearly financial, accounting statements and payrolls inventory. Worked as
manual tester in their implementation of financial module.
Responsibilities:
. Identified the test requirements based on application business
requirements and blueprints.
. Performed manual testing and maintain documentation on different
types of Testing viz., Positive, Negative, Regression, Integration, System,
User-acceptance, Performance, and Black Box
. Involved in analyzing the applications and development of test cases
. Involved in doing System testing of the entire applications along
with team members
. Developed test scenarios and test procedures based on the test
requirements.
. Participated in Preparing Test Plans.
. Performed Database testing.
. Wrote SQL queries to validate data.
. Documented errors and implemented their resolutions.
. Developed Test Objectives and test Procedures.
. Participated in user training and submitted status reports weekly.
Environment: Visual Basic 5.0, SQL Server, MS-Word, Ms-Excel, DB2, and
Windows98/NT
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