Customer Service Vice President
Resume:
Brittney Geremia
**** ********** ***., *********, **, 06472
********.*******@*****.***
Personal Strengths
•
• Multi-tasking • Tech Savvy
• Time Management • Detail Oriented
• Organizational Skills • Problem Solving
• Leadership • Critical Thinking
• Interpersonal Skills
• Innovative
Computer Skills
• Microsoft Office: Word, PowerPoint, Publisher, Excel, Outlook
• RegOnline: Web-based application which is used to monitor active events. Ability to organize, and bill registrants
along with the ability to pull reports.
Education
• Albertus Magnus College, New Haven, CT: September 2008 May 2012
Bachelor of Science in Management
Internship Experience
• Yale University: Yale Conference & Events, New Haven, CT
June 2013- Present; March 2012- November 2012
Title: Program Coordinator
o Managed a Registration Database- Regonline.com
o Assisted with planning the logistics for Conferences, Events and Programs hosted at Yale University
o Use/worked with FileMaker
o Contacted Vendors for specific requests for Conferences and/or Programs
o Provided Customer Service to Registrants
o Provided on-site assistance for Conferences, Programs, and Events
o Worked with a large High School Exploration Program to assist in the planning their Main Events
o Placed and filled work order requests
o Participated and attended business workshops
o Assisted and coordinated workflow in the office
o Improved inquiry process to be more efficient
o Sent meeting invitations and managed Microsoft Outlook
• University of New Haven: Yale Conference & Events, New Haven, CT
Spring 2013 Semester
Title: Teachers Assistant for a Sports Management Class taught by Professor Robert Romano
o Assisted Professor Romano in creating and presenting PowerPoint Presentations
o Administered and graded tests
• The Romano Sports & Entertainment Agency, New Haven, CT
May 2011-October 2011
Title: Public Relations Intern
o Recruited new clients
o Set up radio show appearances
o Updated social media accounts
o Revised website
o Assisted with lectures at Fordham University Summer Program
Activities
• Student Government Association:
o Freshmen Year: Freshmen Vice President of Student Government,
o Sophomore Year: Sophomore Vice President of Student Government
o Junior Year: Vice President of Student Government
o Senior Year: Senior Events Coordinator
o Attended NACA North East Sophomore through Senior Year, Won Best Use of Theme for Booth
• SGA Duties Include:
o Plan, organize, events on campus such as: Winter Wonder Dance, Spring Formal, Spring Jam, Monster Mash
Dance, Fall Fest, Midnight Madness, Bingo, Trivia, Spelling Bees, Late Night Programs, Talent Shows,
Comedians, Musicians, and Hypnotists
o Advertised for Events with the use of: Signs, Flyers, Sandwich boards, use of Social Media Accounts
o Senior Events Coordinator Duties include:
Plan Senior Week events which included: Casino trip to Mohegan Sun, Senior Cruise around NYC,
Senior Night at Amarante’s, and the Big Green Pizza Truck
Plan Senior Night Events during the academic year
In charge of making the Senior Yearbook and Slideshow
• Student Orientation Counselor:
o Sophomore and Senior Year
• Women’s Soccer:
o Freshmen, Sophomore, Junior, Senior Years
o Senior Captain
o Awarded the Betsy Faye Award Senior Year: The award was dedicated to a former Albertus Magnus College
Coach that was involved in not only Athletics, but in other activities on campus. She was known to always have
a smile on her face and was a positive role model among AMC.
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