Manager Project

STEPHEN PAUL KLUFAS

** ******** **** ******, ** *6612

PHONE: 203-***-**** *******.******@***.*****.***

EDUCATION

University of Connecticut School of Business Storrs, CT

Masters of Business Administration, Concentration: Real Estate, May 2013

Organizations: Real Estate Club (President), Net Impact (Secretary), Graduate Business Association, MBA Community Service Club

Business Analyst (ACT Project, 2011-2012), Client: Hartford Healthcare- team collaboration, research and analysis

Project Manager (SCOPE Project, 2012-2013), Client: Creative Arts Workshop (Nonprofit) - financial research and analysis, profit

and loss reports, marketing strategies, best practices

Hobart and William Smith Colleges Geneva, NY

Bachelor of Arts, Major: Public Policy, Minor: Philosophy, May 2008

Organizations: Hobart Student Government, Sigma Phi Society

Global Education Public Policy Program: Interned full-time with the office of Senator Christopher Dodd while integrating intense

daily politics and rigorous class lectures in Washington, D.C.

EXPERIENCE

Northeast Utilities Berlin, CT May 2012- Aug.2012

Student Analyst, Corporate Property Management

Exposed to real estate property rights, transactions, municipal property records (deeds, easements, rights of way), taxes, and survey &

site maps

Assisted with the formation of the NU Land Trust

Performed statistical, cost, income capitalization, and sales comparison analysis

The Bozzuto Group: Bozzuto Management Company– Arlington, VA 2008-2011

Assistant Property Manager (2010-2011)

Tabulated financial records with accounting personnel to ensure accuracy

Processed deposit accounting; executed collecting and posting of rent; reviewed delinquent accounts; screened ledgers

Maximized total net operating income by examining and implementing new ways to minimize expenses while increasing rents

Managed sales and service associates, maintenance team, and concierge team

Assisted Property Manager with annual operating budgets and recommend ed strategic planning for the community as a business

Leasing Manager (2009-2010)

Trained newly hired sales and service a ssociates/guided in areas that needed improvement

Generated weekly leasing goals, marketing/advertising schedules, and Lead2Lease monitoring for entire leasing team

Validated weekly/monthly upper management reports in a prompt and accurate manner

Sales and Service Associate (2008-2009)

Cognizant of submarket and competition by formulating succinct, punctual reports incl uding: Comp Call, Market Survey, Progressive

Move-In Schedule, and Weekly Owners Report while aiding senior management with monthly reports (OME and AME)

Implemented service requests of residents and mediated conflicts, resulting in a healthy rapport and communication with owners

Coordinated community and corporate outreach, resident events, open houses, and various other marketing events

Accomplishments

Achieved over 95% on every shopping report

Resolved over $77,000 in delinquency in a span of less than two months

Awarded “Best Performance by a Lease-up Property for 2009”; facilitated the stabilization of a 412 unit apartment building

Named “Outstanding Sales Achiever for 2009”: exceeded benchmarks set by Regional Manager, averaged a 39% closing ratio

Merrill Lynch Ridgefield, CT May 2007 - Aug. 2007

Intern, Global Wealth Management

Supported Vice President and Senior Financial Advisor, Timothy Nuland, in wealth portfolios and various daily services

Interpreted various market trends in order to properly handle client accounts with utilization of Bloomberg Terminal and Excel

SKILLS & INTERESTS

Language: Fluent in Ukrainian

Computer: ARGUS Valuation-DCF Certified, CoStar, Financial Modeling, Yardi Voyager, OCIUS, Vaultware, and Lead2Lease

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