Eric Kenoyer

**** ** *** *** 859-***-****

Bradfordsville, KY 40009

ab9ofl@r.postjobfree.com

BUSINESS DEVELOPMENT EXECUTIVE

Innovative, Solution Driven Executive skilled in leading organizations in

business planning, change management, and maximizing organizational

strength while focusing on intellectual capital and measurable business

outcomes. Proven leadership and sales skills with demonstrated ability to

formulate, implement, and measure strategic and tactical organizational

goals. Areas of expertise include:

. Strategic Human Resources

. Compensation and Incentive Systems

. Recruitment and Selection

. Employee Benefit Program Development

. Organizational Planning and Development

. Budget Management

. New Business Development

. Negotiation and Closing Skills

. Networking and Leveraging Relationships

. Prospecting and Lead Generation

. Pipeline Management

. Territory Management

Professional Human Resources Experience

Heritage Hospice, Inc., Danville, KY

01/11 - 5/13

Director of Human Resources

Developed HR function within a healthcare provider while creating

innovative HR systems and programs to drive business outcomes while

remaining compliant with all local, state, and federal laws.

. Changed the selection process by shifting to panel process versus

serial, implementing structured behavioral based interviews, and

changing to competency based selection process. The agency saw an

increase of in their first year retention of 120%.

. Completed compensation study and created a job based compensation

structure.

. No comments or incidences from the Office Inspector General during

their HR Audit of the agency as a result of my thorough HR audit

completed upon hire.

. Restructured employee benefit programs resulting in a reduction in

dental costs while expanding benefits and negotiated a health renewal

rate from 12% down to 3%.

. Developed and implemented a new admissions tracking process.

AMR Management Services, Lexington, KY

6/08 - 9/10

Vice President of Development

Responsible for people and business development. Provide innovative

solutions for driving growth as well as developing HR systems and programs

to ensure that AMR is positioned to deliver superior professional services.

< Overhauled employee benefit programs including employee leave, health

and dental insurance, and 401(k) retirement plan. By restructuring

programs, increased engagement while reducing 401(k) fees by 2.5%,

maintaining a renewal rate of less than 9% for health insurance, and

reduced dental insurance cost by 7%.

< Completed FLSA audit that resulted in the re-classification of three

positions and eliminated the company exposure to future FLSA claims.

< Developed new compensation structure that rewarded top performers

while reducing the merit budget by 37%.

< Restructured the recruitment and selection process by moving towards a

more targeted recruiting effort and implementing a new selection

process that resulted in an increase to top talent selection rate and

elevating the company's bench strength.

< Repositioned AMR marketing strategy to be seen as an "Industry Thought

Leader" by future clients resulting in increase in number RFP's

received directly from prospects versus going through the industry

wide bid process.

< Implemented new Payroll/HRIS system allowing for the consolidation of

multiple data systems, an increase in data quality, and a 67%

reduction in administration cycle times.

< Developed and implemented a new performance management system that

will drive behavior towards the goals and missions of the company

while increasing the employee performance curve.

< Created a month-end reporting package for the executive team and

directors to evaluate utilization of resources and measure against key

performance indicators.

Hanna Resource Group, Lexington, KY

2/07 - 05/08

Vice President

Responsible for prospecting and developing new business within in all major

industries in the market to ensure consistent revenue growth.

. Produced over $300,000 in new revenue.

. Completed Human Resource Audits for client companies and developed new

strategic business models for Human Resources departments.

. Audited and updated client's policies to exceed business objectives

while ensuring state and federal compliance.

. Reviewed systems and process to ensure operational efficiency.

. Managed the selection and implementation process of new Payroll/HRIS

systems for clients.

. Coached clients on performance management, employee development and

corrective counseling.

. Managed project consultants in the areas of job analysis/evaluation,

staffing requirements, compensation, HR policies and procedures and

employee relations.

. Managed consulting engagements to ensure that all projects where

delivered on time and within budget.

AdvancMed LLC./Symbiotix, Inc./TBD, Inc., Danville, KY

9/05 - 2/07

Human Resources Manager

Led all HR operations while developing and executing strategic, tactical,

and human resources planning consistent with the companies' strategic

goals.

. Developed and implemented strategic plan for the company.

. Restructured employee benefit package resulting in an 8% savings,

increase in coverage, and reduction in fiduciary liability.

. Performed I-9 audit and associated corrective actions, avoiding nearly

$100K in potential penalties.

. Led strategic recruitment, retention, new employee orientation, and on-

boarding and mentoring efforts.

. Developed a competency based selection system and provided training

for managers.

. Created a new performance management system.

. Coached managers on performance management, employee development and

corrective counseling.

. Developed a leadership development program increasing effectiveness,

credibility, and employee satisfaction.

. Developed a new strategic business model for Human Resources

Department.

. Analyzed all HR programs including training and education,

organizational development and vendor relationships. This maximized

the value to the business and employees while controlling costs.

. Audited and updated HR policies to exceed business objectives while

ensuring state and federal compliance.

. Served as internal consultant to management in the areas of job

analysis/evaluation, staffing requirements, compensation, HR policies

and procedures and employee relations.

Central Bank & Trust Co., Lexington, KY

11/04 - 9/05

Human Resources Specialist

Delivered HR strategies including recruiting, performance management,

employee relations, HRIS reporting, compensation, and policy and procedure

management. Supervised benefits, payroll and administrative staff.

. Created a new tracking system that captured HR outcomes (turnover,

compensation, promotions etc.), illustrated to other areas of the bank

HR's strategic impact, and offered support or action needed.

. Worked directly with the Executive Vice President on other various HR

projects such as succession management, applicant tracking systems,

and applicant assessment tools.

. Interacted with executives, operations managers and supervisors to

parallel Company objectives with policies and procedures and promote a

positive work environment for employees.

. Conducted investigations to resolve employee relations, legal issues

or grievances.

. Responsible for the recruitment, selection and orientation for new

employees.

. Reviewed personnel actions to ensure that all qualified persons were

considered for employment, promotion, benefits and other terms of

employment without discrimination.

. Administered the Affirmative Action Program, reviewing quarterly and

annual updates of the AAP.

. Consulted managers on performance management issues.

Independent Consultant (while completing degree)

6/02 - 11/04

Palmer & Cay Consulting Group, Lexington, KY (4/04 - 11/04)

. Supported a team of HR Consultants to ensure efficient project

execution within various industries utilizing relevant project

management practices.

. Developed and formatted area compensation survey for multiple

industries.

. Developed database to track and report survey results.

. Captured program survey data with proper compensation formulas to

produce reports that were accurate, cost effective, and functional.

. Performed compensation and benefit analysis for client companies.

. Evaluated HR policies and procedures to develop an employee handbook

for client companies.

. Created a scorecard for Workforce Investment Board.

Madison Bank, Richmond, KY (2/04 - 5/04)

. Conducted Job Analysis and created job descriptions.

. Conducted telephone interviews of potential job candidates to review

their qualifications and background.

L-3 Communications -IS/JOG, Lexington, KY (6/02 - 12/03)

. Supported all aspects of HR including payroll and benefits

administration, wage and salary administration, recruitment and

selection of non-exempt and exempt employees, legal compliance, HR

policies and procedures, HR departmental administration, HRIS,

performance evaluation and review, career development and job

description design.

. Supported recruiting, hiring, transfers, change in pay status, job

analysis, and termination of employees.

. Worked on projects that dealt with benefits, compensation, training

and development and employee relations.

. Conducted New Hire Orientation.

Professional Sales Experience

Glen-Ry Career Connections, Lexington, KY

6/99 - 4/01

Account Executive

Prospected and developed new business within assigned market segment to

ensure consistent revenue growth. Consulted client companies on recruitment

strategy, interviewing practices, and compensation packages to solve

staffing issues within their allocated budgets. Consulted candidates on

interviewing skills, current job market trends, and compensation packages

to ensure progressive career growth.

1. Ten consecutive months as Account Executive of the Month.

2. Exceeded first year goal of $200K in billings/cash-in.

3. Negotiated quarter of million-dollar retainer contract with Major

Automotive Company.

4. Managed the project manager group consisting of three people.

Becton Dickinson, Franklin Lakes, NJ

12/95 - 5/99

Territory Account Manager (4/98 - 5/99)

Marketed consumer healthcare products to national food and drug companies

and wholesalers. Accomplished sales, distribution, and merchandising

objectives within the assigned territory through effective territorial

management. Managed and allocated business development funds and CO-OP

activity for promotional and general sales within allocated budget.

5. Successfully introduced two new products to national drug chain and

attained 2% increase over first two quarters.

6. Executed Becton Dickinson's goal to double Consumer Products Sales.

7. Managed three part-time territory assistants responsible for

merchandising and implementation of programs.

8. Maintained product knowledge and contact with Medicare/Medicaid along

with other Managed Care officials to track and report changes in Health

Care coverage policies related to the product line.

Key Account Manager (7/96 - 4/98)

Accomplished sales and product performance objectives with Regional and

National Accounts. Recruited and managed Independent Sales

Representatives/Brokers allowing the company to aggressively react faster

than the competition to accounts' needs throughout the country. Developed

and customized category management programs with regional and national

accounts to meet the needs of various markets. Oversaw Independent Pharmacy

Business.

9. Increased sales volume with Regional and National Accounts from $2.2

million to $4.4 million.

10. Increased market share from 3% to 12%.

11. Managed 35 Independent Sales Representatives.

12. Developed 90-day action plans for problem organizations.

13. Realized a 57% increase in the Independent Pharmacy sector by

increasing distribution with National Wholesalers and aggressive

promotional activity.

Sales Manager (12/95 - 7/96)

Identified, analyzed, and targeted market opportunities with United States.

< Developed an Independent Sales force to reach the Independent Pharmacy

Business that resulted in a sales increase of 23% the first year.

< Developed and executed a Customer Service Training Program.

NDL Products, Oakland Park, FL

12/93 - 11/95

Account Executive

Marketed Sports Medicine products to the Sporting Goods industry.

Supervised staff of five and was responsible for responding to customer

complaints, investigating problems, and implementing solutions.

< Responsible for sales and product performance with an increase in sales

volume of 22%.

< Consistently resolved complaints within 24 to 48 hours.

< Trained independent Sales Representatives on product and category

knowledge.

EDUCATION

BBA, Human Resource Management, Eastern Kentucky University, Richmond KY,

2004.

< College of Business and Technology Distinguished Senior - Management

Department 2004

< 2005 AdvancMed Rookie of the Year

ORGANIZATIONS/AFFILIATIONS

Bluegrass Compensation Association - Past President

Bluegrass Society of Human Resources Management

Association Management Company Institute - Research and Benchmarking

Committee Member

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