Human Resources Sales
Resume:
Eric Kenoyer
Bradfordsville, KY 40009
*********@*******.***
BUSINESS DEVELOPMENT EXECUTIVE
Innovative, Solution Driven Executive skilled in leading organizations in
business planning, change management, and maximizing organizational
strength while focusing on intellectual capital and measurable business
outcomes. Proven leadership and sales skills with demonstrated ability to
formulate, implement, and measure strategic and tactical organizational
goals. Areas of expertise include:
. Strategic Human Resources
. Compensation and Incentive Systems
. Recruitment and Selection
. Employee Benefit Program Development
. Organizational Planning and Development
. Budget Management
. New Business Development
. Negotiation and Closing Skills
. Networking and Leveraging Relationships
. Prospecting and Lead Generation
. Pipeline Management
. Territory Management
Professional Human Resources Experience
Heritage Hospice, Inc., Danville, KY
01/11 - 5/13
Director of Human Resources
Developed HR function within a healthcare provider while creating
innovative HR systems and programs to drive business outcomes while
remaining compliant with all local, state, and federal laws.
. Changed the selection process by shifting to panel process versus
serial, implementing structured behavioral based interviews, and
changing to competency based selection process. The agency saw an
increase of in their first year retention of 120%.
. Completed compensation study and created a job based compensation
structure.
. No comments or incidences from the Office Inspector General during
their HR Audit of the agency as a result of my thorough HR audit
completed upon hire.
. Restructured employee benefit programs resulting in a reduction in
dental costs while expanding benefits and negotiated a health renewal
rate from 12% down to 3%.
. Developed and implemented a new admissions tracking process.
AMR Management Services, Lexington, KY
6/08 - 9/10
Vice President of Development
Responsible for people and business development. Provide innovative
solutions for driving growth as well as developing HR systems and programs
to ensure that AMR is positioned to deliver superior professional services.
< Overhauled employee benefit programs including employee leave, health
and dental insurance, and 401(k) retirement plan. By restructuring
programs, increased engagement while reducing 401(k) fees by 2.5%,
maintaining a renewal rate of less than 9% for health insurance, and
reduced dental insurance cost by 7%.
< Completed FLSA audit that resulted in the re-classification of three
positions and eliminated the company exposure to future FLSA claims.
< Developed new compensation structure that rewarded top performers
while reducing the merit budget by 37%.
< Restructured the recruitment and selection process by moving towards a
more targeted recruiting effort and implementing a new selection
process that resulted in an increase to top talent selection rate and
elevating the company's bench strength.
< Repositioned AMR marketing strategy to be seen as an "Industry Thought
Leader" by future clients resulting in increase in number RFP's
received directly from prospects versus going through the industry
wide bid process.
< Implemented new Payroll/HRIS system allowing for the consolidation of
multiple data systems, an increase in data quality, and a 67%
reduction in administration cycle times.
< Developed and implemented a new performance management system that
will drive behavior towards the goals and missions of the company
while increasing the employee performance curve.
< Created a month-end reporting package for the executive team and
directors to evaluate utilization of resources and measure against key
performance indicators.
Hanna Resource Group, Lexington, KY
2/07 - 05/08
Vice President
Responsible for prospecting and developing new business within in all major
industries in the market to ensure consistent revenue growth.
. Produced over $300,000 in new revenue.
. Completed Human Resource Audits for client companies and developed new
strategic business models for Human Resources departments.
. Audited and updated client's policies to exceed business objectives
while ensuring state and federal compliance.
. Reviewed systems and process to ensure operational efficiency.
. Managed the selection and implementation process of new Payroll/HRIS
systems for clients.
. Coached clients on performance management, employee development and
corrective counseling.
. Managed project consultants in the areas of job analysis/evaluation,
staffing requirements, compensation, HR policies and procedures and
employee relations.
. Managed consulting engagements to ensure that all projects where
delivered on time and within budget.
AdvancMed LLC./Symbiotix, Inc./TBD, Inc., Danville, KY
9/05 - 2/07
Human Resources Manager
Led all HR operations while developing and executing strategic, tactical,
and human resources planning consistent with the companies' strategic
goals.
. Developed and implemented strategic plan for the company.
. Restructured employee benefit package resulting in an 8% savings,
increase in coverage, and reduction in fiduciary liability.
. Performed I-9 audit and associated corrective actions, avoiding nearly
$100K in potential penalties.
. Led strategic recruitment, retention, new employee orientation, and on-
boarding and mentoring efforts.
. Developed a competency based selection system and provided training
for managers.
. Created a new performance management system.
. Coached managers on performance management, employee development and
corrective counseling.
. Developed a leadership development program increasing effectiveness,
credibility, and employee satisfaction.
. Developed a new strategic business model for Human Resources
Department.
. Analyzed all HR programs including training and education,
organizational development and vendor relationships. This maximized
the value to the business and employees while controlling costs.
. Audited and updated HR policies to exceed business objectives while
ensuring state and federal compliance.
. Served as internal consultant to management in the areas of job
analysis/evaluation, staffing requirements, compensation, HR policies
and procedures and employee relations.
Central Bank & Trust Co., Lexington, KY
11/04 - 9/05
Human Resources Specialist
Delivered HR strategies including recruiting, performance management,
employee relations, HRIS reporting, compensation, and policy and procedure
management. Supervised benefits, payroll and administrative staff.
. Created a new tracking system that captured HR outcomes (turnover,
compensation, promotions etc.), illustrated to other areas of the bank
HR's strategic impact, and offered support or action needed.
. Worked directly with the Executive Vice President on other various HR
projects such as succession management, applicant tracking systems,
and applicant assessment tools.
. Interacted with executives, operations managers and supervisors to
parallel Company objectives with policies and procedures and promote a
positive work environment for employees.
. Conducted investigations to resolve employee relations, legal issues
or grievances.
. Responsible for the recruitment, selection and orientation for new
employees.
. Reviewed personnel actions to ensure that all qualified persons were
considered for employment, promotion, benefits and other terms of
employment without discrimination.
. Administered the Affirmative Action Program, reviewing quarterly and
annual updates of the AAP.
. Consulted managers on performance management issues.
Independent Consultant (while completing degree)
6/02 - 11/04
Palmer & Cay Consulting Group, Lexington, KY (4/04 - 11/04)
. Supported a team of HR Consultants to ensure efficient project
execution within various industries utilizing relevant project
management practices.
. Developed and formatted area compensation survey for multiple
industries.
. Developed database to track and report survey results.
. Captured program survey data with proper compensation formulas to
produce reports that were accurate, cost effective, and functional.
. Performed compensation and benefit analysis for client companies.
. Evaluated HR policies and procedures to develop an employee handbook
for client companies.
. Created a scorecard for Workforce Investment Board.
Madison Bank, Richmond, KY (2/04 - 5/04)
. Conducted Job Analysis and created job descriptions.
. Conducted telephone interviews of potential job candidates to review
their qualifications and background.
L-3 Communications -IS/JOG, Lexington, KY (6/02 - 12/03)
. Supported all aspects of HR including payroll and benefits
administration, wage and salary administration, recruitment and
selection of non-exempt and exempt employees, legal compliance, HR
policies and procedures, HR departmental administration, HRIS,
performance evaluation and review, career development and job
description design.
. Supported recruiting, hiring, transfers, change in pay status, job
analysis, and termination of employees.
. Worked on projects that dealt with benefits, compensation, training
and development and employee relations.
. Conducted New Hire Orientation.
Professional Sales Experience
Glen-Ry Career Connections, Lexington, KY
6/99 - 4/01
Account Executive
Prospected and developed new business within assigned market segment to
ensure consistent revenue growth. Consulted client companies on recruitment
strategy, interviewing practices, and compensation packages to solve
staffing issues within their allocated budgets. Consulted candidates on
interviewing skills, current job market trends, and compensation packages
to ensure progressive career growth.
1. Ten consecutive months as Account Executive of the Month.
2. Exceeded first year goal of $200K in billings/cash-in.
3. Negotiated quarter of million-dollar retainer contract with Major
Automotive Company.
4. Managed the project manager group consisting of three people.
Becton Dickinson, Franklin Lakes, NJ
12/95 - 5/99
Territory Account Manager (4/98 - 5/99)
Marketed consumer healthcare products to national food and drug companies
and wholesalers. Accomplished sales, distribution, and merchandising
objectives within the assigned territory through effective territorial
management. Managed and allocated business development funds and CO-OP
activity for promotional and general sales within allocated budget.
5. Successfully introduced two new products to national drug chain and
attained 2% increase over first two quarters.
6. Executed Becton Dickinson's goal to double Consumer Products Sales.
7. Managed three part-time territory assistants responsible for
merchandising and implementation of programs.
8. Maintained product knowledge and contact with Medicare/Medicaid along
with other Managed Care officials to track and report changes in Health
Care coverage policies related to the product line.
Key Account Manager (7/96 - 4/98)
Accomplished sales and product performance objectives with Regional and
National Accounts. Recruited and managed Independent Sales
Representatives/Brokers allowing the company to aggressively react faster
than the competition to accounts' needs throughout the country. Developed
and customized category management programs with regional and national
accounts to meet the needs of various markets. Oversaw Independent Pharmacy
Business.
9. Increased sales volume with Regional and National Accounts from $2.2
million to $4.4 million.
10. Increased market share from 3% to 12%.
11. Managed 35 Independent Sales Representatives.
12. Developed 90-day action plans for problem organizations.
13. Realized a 57% increase in the Independent Pharmacy sector by
increasing distribution with National Wholesalers and aggressive
promotional activity.
Sales Manager (12/95 - 7/96)
Identified, analyzed, and targeted market opportunities with United States.
< Developed an Independent Sales force to reach the Independent Pharmacy
Business that resulted in a sales increase of 23% the first year.
< Developed and executed a Customer Service Training Program.
NDL Products, Oakland Park, FL
12/93 - 11/95
Account Executive
Marketed Sports Medicine products to the Sporting Goods industry.
Supervised staff of five and was responsible for responding to customer
complaints, investigating problems, and implementing solutions.
< Responsible for sales and product performance with an increase in sales
volume of 22%.
< Consistently resolved complaints within 24 to 48 hours.
< Trained independent Sales Representatives on product and category
knowledge.
EDUCATION
BBA, Human Resource Management, Eastern Kentucky University, Richmond KY,
2004.
< College of Business and Technology Distinguished Senior - Management
Department 2004
< 2005 AdvancMed Rookie of the Year
ORGANIZATIONS/AFFILIATIONS
Bluegrass Compensation Association - Past President
Bluegrass Society of Human Resources Management
Association Management Company Institute - Research and Benchmarking
Committee Member
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