Customer Service Nurse

PHIL SCELFO RN, CLINICAL SUMMARY: ***

Massachusetts Ave. Apt 2, Boston MA 02118 516-***-****, ********@*****.***

Dedicated professional who has had a variety of clinical experiences with excellent management and business skills. Higher

knowledge level of tissue management, cardiovascular and pulmonary disorders and interventions. Current Emergency Room and

House Supervision skill sets.

9/11 Current Stewart Carney Hospital, Dorchester, MA. Full time/rotating House

Supervisor for 150 bed acute care hospital serving South Boston. Units include ER (with average of 80 100 visits per day), ICU, 3 separate and

locked psychiatric units which include adolescent, geriatric and Adult ITU. Rehab unit of 20 beds and two separate M/S Telemetry units. Skills

include the management of all aspects of and control of the entire facility. I act as clinical resource and respond to all codes and crisis situations.

Excellent IV skills, including peripheral insertion, port access and triple lumen management. I represent Administration when on duty and have

exemplary customer service skills with a goal directed approach to achieve the highest Press Ganey scores possible. Staff includes Harvard

interns, Residence and Senior Residents, as well as RN house wide staff.

6/09 9/11 Our Lady of Fatima Hospital, N. Providence Rhode Island At the request of

Senior Leadership (Debra Douglas MSN CNO) I returned to House Supervision, revamped program. In addition I also act as a clinical resource

to all inpatient units as well as three locked psychiatric units including Geri psyche /adult and acute psychiatric intervention, 175 beds. I

participated in the ED to flex up during peak times, delivering direct patient care and/or triage. As House supervisor I was involved in all codes,

rapid responses and the evaluation of patients for House Officer Interventions.

6/09 8/10 Our Lady of Fatima Hospital (OLF), N. Providence Rhode Island Full time

Emergency Room Nurse. First Responder and Triage RN. ER volume greater than 325,000/yr.

2/08 5/09 Westerly Hospital, Westerly. Rhode Island Lead House Nursing Supervisor.

2nd nurse in ED at night.

6/06 to 2/08 Our Lady of Fatima, North Providence. Rhode Island House Supervisor.

Continued per diem.

7/05 to 7/06 Our Lady of Fatima Hospital, N. Providence. Rhode Island.

Staff Nurse with team leader responsibilities, Telemetry Unit. Continued per diem.

7/03 to 7/05 Praxis Clinical Services/ OLF, N. Providence. Rhode Island

Clinical Nurse Manager for Hyperbaric Medicine Unit

3/03 to 1/08 Bayberry Commons, Pascoag. Rhode Island

Returned to clinical nursing and Charge Nurse status for LTC (130) bed facility.

2001 to 2003 Intrepid USA, Edina. Minnesota

Clinical Liaison for Branch Managers. Regional sales manager.

1985 to 1986 Holy Cross Hospital, San Fernando, CA.

Charge nurse for telemetry unit on nights.

1980 to 1985 Lee's Summit Community Hospital/Park Lane Medical Center, Lee's Summit, Mo. 64063

Serving in both facilities, I have had variety of professional experiences. Starting as a charge nurse of a medical/surgical unit and progressing to

House supervision.

EDUCATION: State University of New York, Farmingdale, New York. Nursing Degree, 1979. Currently enrolled RN to BSN program.

W.C. Mephan High School, Camp Avenue, Bellmore, New York

LICENSES Registered Professional Nurse

Current: NYS RN # 321799 1/Rhode Island RN# 38840/Massachusetts # 2269514/California # 407648. ALL CURRENT

CONTINUING EDUCATION: Maintain annual attendance at workshops, seminars and conferences on sales, communications, management,

reimbursement issues and current trends in healthcare. Currently self teaching Spanish using Rosetta Stone.

COMPUTER SKILLS: Excellent Windows and Microsoft Office skills. Extensive intra and internet experience. Current and utilize Apple Ipad for

instant nursing reference.

Personal and professional references will be provided upon request.

BCLS/ACLS/PALS/IV CERTIFICATION/FIRST RESPONDER CERTIFICATION/NIMS AND AHA STROKE CERTIFICATION AND

CPI ARE ALL CURRENT AND IN PLACE.

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