Customer Service Medical

Justine Rivera

**** ******** ****. ***#*

Bronx, NY 10472

646-***-****

************@***.***

OBJECTIVE

To obtain a challenging position allowing me to utilize and expand upon my acquired skills and healthcare

knowledge.

SKILLS AND QUALIFICATIONS

• Completed competencies in case studies for all phases of medical coding utilizing ICD-9, CPT-4, HCPCS

• Computer applications employing MS Word, MS Excel, MS PowerPoint

• Enter patient demographics using MediSoft

• Create accounts and perform billing routines utilizing MediSoft

• Knowledge of HIPAA requirements

• Acquired knowledge of office administration tasks

• Extensive course work in Medical Terminology and Anatomy & Physiology

• Experience in Customer Service

• Experience in Accounts Receivables and Accounts Payable

EDUCATION

Sanford-Brown Institute New York, New York April 2012 - Jan. 2013

Medical Billing and Coding Certificate, 3.2 GPA

EMPLOYMENT HISTORY

New York Total Health Center New York, New York February 2013 - February 2013

Medical Biller

• Eligibility verifications

• Answering patients billing questions and setting up appointments for patients

VIP Community Services Bronx, New York December 2012 - January 2013

INTERN - Medical Biller

• Posting, keeping track of patients payments to see which balance needs to be paid or not

• Credentialing, making sure that a practitioner is qualified to render care to patients

• Submitting claims, analyzing data, and alerts

• Using software such as AVATAR and ECW

• Eligibility verifications

Levis Strauss & Co. New York, New York October 2010 - January 2012

Retail Sales Associate

• Ensured that each customer receives outstanding service by providing a friendly environment

• Maintained an awareness of all promotions and advertisements.

• Assisted in processing and replenishing merchandise and monitoring floor stock

• Aided customers in locating merchandise

Rebekah Rehab & Extended Care Center Bronx, New York June 2009 - September 2009

Recreational Worker

• Helping and entertaining the elderly

• Clean rooms, iron and label the clothing, filing paper work, and organizing

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