Manager Project

SAVITA BHAKE

* ***** ******

Parsippany, NJ *****

************@*****.***

Residence: 973-***-**** Cell: 973-***-****

OBJECTIVE

To secure a position as a manager / Team leader in a reputed company that

offers a challenging and rewarding career with advancement opportunities

and attractive compensation.

SUMMARY

With the ability to learn new things fast, I am enthusiastic, logical, co-

operative and sincere, with the capability to work hard as a team member,

as well as independently, to meet time-bound business objectives.

VISA STATUS

US citizen.

SKILLS

Software product management, Project management, EDI systems

management, Business analysis.

Design and set up systems and related infrastructure.

Managing team.

In depth knowledge of E-business/B2B standards such as EDI,

EDIFACT, HIPAA and HL7 and use of these standards in various

industries (Healthcare insurance, Hospital, Retail,

manufacturing etc.) Design, analyze, implement and support

integrations between EDI/EDIFACT, HL7, HIPAA applications

utilizing various interface engine. Design, develop,

implement, maintain and support systems interfaces.

TECHNICAL SKILLS

EDI/ Sterling's Gentran Server for Unix (V5.x-6.0).

EDIFACT: IBM's WDI, version 3.2

GEIS central EDI software for Mainframe.

SAP R/3 extensions.

iWay's E-Business Adapters

HL7: iWay's (IBI) HL7 Adapter, HL7 integration engine eGate SRE and

HIPAA: JCAPS.

XML: iWay's (IBI) HIPAA Adapter, BizTalk

DTD, Schema

UNIX: Vi Editor, Shell Programming.

IBM/MVS: COBOL, TSO/ISPF, JCL, OPC, Endeavor, etc.

DATABASE: Relation Database: Oracle 7, 8, 11i

Third Party EDISIM (EDI, EDIFACT, HIPAA), Claredi (HIPAA), Interface

Tools: Explorer (HL7), 7edit (HL7)

UNISYS: COBOL, DMSII Database, XGEN, WFL, and CANDE Editor

SAVITA BHAKE

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Residence: 973-***-**** Cell: 973-***-****

PROFESSIONAL EXPERIENCE

Emblem Health

Dec 11 - Present

(In 2006, HIP Health Plan of New York and GHI (Group Health Incorporated)

affiliated under the common parent EmblemHealth. With 5,400 employees, HIP

and GHI together is the largest health insurer based in New York State

serving nearly 3.4 million people with over 92,000 providers in 150,000

locations across the tri-state region.

ther EmblemHealth companies include The PerfectHealth Insurance

Company, HIP Insurance Company of New York, GHI HMO Select, Inc.,

ConnectiCare of New York, Inc. and, EmblemHealth Services Company LLC.)

EDI Manager

Software - BizTalk and SeeBeyond/JCAPS

Responsibilities:

Manage and support EDI applications ( BizTalk and SeeBeyond/JCAPS), ensure

that

the production problems are resolved effectively in a timely manner and up

to user's satisfaction.

. Guide, design, develop, enhance and implement EDI related applications

and systems.

. Stay current with HIPAA regulations (5010, ICD10 etc ) for Health Care

related transactions.

. Design or modify EDI systems to meet changing business needs.

. Keep contact with software vendors, receive periodic updates, test the

new software/releases, implement it in a timely manner for staying current

with the software version releases.

. Plan, schedule, and manage all of the project lifecycle phases of systems

projects.

. Prepare project plans; Schedule projects; Assign resources to the tasks.

. Discuss the projects with Business Partners and keep them informed about

the project progress.

. Manage the team of 12 people that is composed of Sr. programmer

Analysts, Sr. Systems Analysts and Lead Systems/programmer Analysts.

Educate and cross train the staff

. Provide guidance to the project teams that is composed of IS and user

departmental personnel.

. Consult with user Department Heads on EDI/IS issues and resolve them in a

timely manner .

. Direct project development and programming teams.

. Consult with internal business partners, IS Dept. staff and external

development partners regarding system needs in order to better understand

projects and serve the business community.

. Interview, hire and supervise Programmers, Programmer Analysts and

Systems Analysts assigned to the project team.

SAVITA BHAKE

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Residence: 973-***-**** Cell: 973-***-****

Continuum Health Partners

May 09- Dec 11

(Continuum Health Partners is a nonprofit hospital system in New York City

that comprises five historically distinguished hospitals: Beth Israel

Medical Center, Roosevelt Hospital, St. Luke's Hospital, Long Island

College Hospital and NY Eye and Ear Infirmary.)

Application Manager - Integration

Software - eGate SRE HL7 integration engine and JCAPS (Java, Enterprise

Applicatin Integration), Database (Oracle, MS SQL)

Responsibilities:

. Technical development of application-to-application interfaces, data

conversion and integration architecture. Improved the system by

automating the processes.

. Direct the translation of functional specifications into detailed

technical designs.

. Direct the team that is responsible for the maintaining and

implementing the team's on-call responsibility, ensuring effective

flow of communication between management, user, and assigned

personnel. Also assume emergency on-call responsibility to ensure that

production problems are resolved in a timely and effective

manner. Implemented 24X7 monitoring process.

. Work with vendor, client and various project teams on the

Implementation and Support of Application Integration within the

Hospital environment according to established process and procedure

utilizing all tools in use at the site.

. Stabilized and improved the JCAPS environment and worked with the

vendor to fix the bugs/issues.

. Assume additional responsibilities to manage DBAs and the SQL and

Oracle database system. Coordinated meetings with the database users (

application groups.) to understand their expectations and also to set

up guideline/procedure to support and maintain the SQL and Oracle

database

. Manage and cross train staff members. Make sure 24X7 "on call"

coverage is available to support the systems.

. Oversee the development, implementation, and administration of

standard procedures and policies.

. Train, coach, and mentor junior staff.

. Manage the processing of incoming requests to ensure courteous,

timely, and effective resolution.

. Prepare budget proposals and operational expenditure statements.

. Analyze performance of activities and documented resolutions, identify

problem areas, and devise and deliver solutions to enhance quality of

service and to prevent future issues.

SAVITA BHAKE

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Residence: 973-***-**** Cell: 973-***-****

iWay Software (IBI), New York, NY

April 05 - Feb 09

(iWay Software the leading integration adapter provider. A division of

Information Builders)

E-business Product Manager

Software - E-business adapters - EDI, EDIFACT, HIPAA, HL7, AS2.

Responsibilities:

. Liaised with Development, Quality Assurance and marketing teams to

enable smooth/timely delivery of product/product enhancements.

. Product Management-

- Build product specifications. Build QA Test Plans.

- Managed delivery of features (spec, build, test, and

packaging including documentation).

- Worked with development to set timelines and manage deliverables.

- Enhanced the E-business line of products (HL7, HIPAA, EDI and

EDIFACT) by

adding features, required by the various industries. These

enhancements increased the

marketability of the products. E.g.:

EDI/EDIFACT-Improved performance

- Improved rule validation and acknowledgement

generation.

- Extended support for more Versions and message

type.

Introduced the use of "sef" files (Standard

electronic format) and suggested to

build the tool to generate XML dictionaries,

schema, rules and mapping templates.

This initiative helped to extend the support for

more versions and message type

quickly. It used to be a manual and time-consuming

process before. This

initiative improved the marketability of the

product tremendously.

- Helped the customers to migrate from existing EDI software to

Iway's EDI software that includes infrastructure set up,

creating process flows, set up trading partners, Customize

trading partner specific integration.

- Helped the customer's to create new maps and migrate existing

maps, that includes business analysis, Creating gap analysis,

mapping with rules and conditions.

- Helped the customers to customized the XML dictionaries,

schema, templates as per their business requirements.

- Analyzed the customer's supply-chain/B2B requirement and

Suggested the system's design, EDI documents to use and to

create in house utilities to meet the requirements.

HL7- extended the support for HL7 organization supplied schema

format. Added new feature,

Schema validation report etc..

- Build customer specific E-business adapters to meet their

business requirements.

- Build customer specific HL7 product that run under J2EE

container, e.g. Weblogic.

- Similarly build HL7 adapter that runs as tightly coupled

inside SAP system.

This HL7 adapter was build to Co-sell with SAP as a

complete Health care solution.

- Worked on supporting HL7's version V3.0

- HL7 versions 2.x certified.

SAVITA BHAKE

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Residence: 973-***-**** Cell: 973-***-****

HIPAA- Worked with HIPAA customers to implement HIPAA

solution that includes following tasks :

-Reviewed, Analyzed and evaluated customer's

business requirements for HIPAA..

-Suggested the systems infrastructure design to

meet the customer's HIPAA integration needs.

-Created functional specifications that describes

user needs .Created technical specifications to describe

technical modifications/enhancements required to meet

user's requirements e.g. Programming changes, other software

related changes etc.

- Calculated the estimated time line for the

project and alerted the customers if there is any risk

involved (Risk

analysis). Documented the logical system

architecture, system interfaces, and Minimum

hardware/software

requirements.

- Developed test plans, created test data. Worked

closely with QA team to supervise the test results and

accepts

it (sign off).

- Worked with Document services to develop user guides and

training material.

- Worked with the customer through out the development and

implementation process and kept

the higher management informed about the status of the

project.

- Worked on all the 4010A1 HIPAA messages .

270,271,276,277,278(REQ/RES),820, 834,835, 837 (I,P,D) .

- Helped HIPAA customers to implement NPI (National Provider

identification) edit.

- Improved rule validation and acknowledgement

generation.

- Helped customer's to get Claredi certified.

- Worked on extending support for version 5010 and ICD-10 .

TPM (Trading Partner Manager) Tool - Created specifications to build

Trading Partner manager

Tool and how it will be used to reconcile (Correlate)

functional acknowledgements for

Out going messages.

Miscellaneous - Analyzed and researched the ACORD (Association for

Cooperative Operations

Research and Development-used in insurance

industry and related financial

Services industries) and IAIBC (The

International Association of Industrial

Accident Boards), standards to extend the

support for these standards and

expand the E-business line of products in

future .

. Pre-Sales Support-

- Worked with Sales teams (Account Managers and Pre-Sales reps) to

support the sales process

as necessary e.g. Creating white paper, technical brief, demo and

presentations .

- Analyzed customer's requirements and developed Proof of Concept

(POC) using iWay's

products. Many POCs resulted in wining the deals in US and in

Europe that generated the

revenue for the company.

SAVITA BHAKE

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Residence: 973-***-**** Cell: 973-***-****

. Post-Sales Support-

- Worked with Technical support teams to manage and resolve customer

issues and

enhancement requests.

- Worked with development teams to implement the appropriate

fixes, whilst managing

the customer expectations.

- Helped customers to migrate from existing software to iWay's

software.

. Project Management/Team leader - Worked as a project manager/Team

leader for all the E-business products related projects, that includes

creating the scope of the project (specifications), ETA, Risk

analysis, Resources assignment (QA, Development etc.), scheduled

follow up meetings and make sure all the tasks are on time, meeting

the deadlines and documentation.

Consulting Projects :

June 04 - Jan 05

Client - Aromat Corporation, New Providence, NJ

(Aromat Corporation is the U.S. subsidiary of Matsushita Electric Works,

Ltd . - Panasonic)

Consultant:

Software- EDI software, Gentran server for Unix. 6.0 (. HP UNIX), Oracle

11i

. Created 850 purchase Order maps (partner specific) for Gentran server

for Unix 6.0.

Analyzed current EDI infrastructure set up and making

suggestions to make it more effective.

Client -Toys "R"Us, Wayne, NJ

Consultant :

Software- EDI software, Gentran server for Unix. SonOS UNIX 5.8 (Unix for

Sun Microsystems),

Oracle 8.0

. Designed and developed transportation documents 214, 204, which

includes mapping, trading partner maintenance, contacting Trading

partners and testing.

. Designed developed, mapped and tested EDI documents 861,947.

. Tested and supported 810, 856, 846 and 850 for Drop shipments partners

who directly ship orders to the customer, ordered via Amazon.com.

. Worked on EDISIM software to generate EDI guidelines.

KRAFT FOODS (previously Nabisco, Inc.), East Hanover, NJ 1998 - May 2004

Sr. Systems Project Leader

EDI Software: Gentran Server for Unix with SAP extension (Version 5.3) and

Oracle database.

IBM's Websphere Data Interchange (WDI 3.2)

. Leading a project to Migrate applications from Gentran to WDI3.2, this

includes mapping, creating Trading Partner profiles, maps and TP

usages, etc.

. Responsible for development, maintenance and support of infrastructure

of EDI system for Kraft/Nabisco USA and Canada.

. Designed, developed and implemented EDI system on Gentran server for

Unix with SAP extensions, for Kraft's Nabisco division (USA and

Canada) using ANSI, UCS, VICS versions.

SAVITA BHAKE

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Residence: 973-***-**** Cell: 973-***-****

. Documents: 810, 820, 830, 850, 875, 856, 855, 882, 894, 204.214, 940,

943, 944, 945, 990, Application to Application.

. Designed, developed and implemented EDI system on Gentran server for

Unix with SAP extensions, for Nabisco Iberia (Spain and Portugal)

using EDIFACT version.

Documents: INVOIC, ORDERS, ORDRSP, TEXTOL, COACSU.

. Played a key role in mapping all above mentioned documents, ANSI and

EDIFACT. Migrated ANSI maps to Y2K compliant 4010 versions.

. Wrote many housekeeping Unix scripts to maintain EDI systems.

. Led a team to design and implement end-to-end error handling process

for the EDI server.

. Worked with Unix support to implement high availability failover

server (HACMP failover) and Tivoli notification for the critical

errors.

. Played a key role in upgrading Gentran Server version from 4.0 to 5.1,

5.11 and 5.3.

. Experience in managing large projects.

. Experience in managing teams.

. Team leader for EDI related Y2K testing.

. Worked on SAP R/3 extensions to test EDI functional modules.

TOYS "R" US, Paramus, NJ

Systems Analyst

1991 - 1998

EDI Software: GEIS Central - on UNISYS mainframe Gentran's Excel on NCR

UNIX server

. Designed and implemented Kids "R" Us EDI system.

Documents 810 invoice, 856 ASN, 304 Shipinfo, 850 PO and 852 POS

document.

. Designed, maintained and supported Toys "R" Us and Kids "R" Us EDI

Systems.

Documents include 852, 810, 820, 850, 856, 210, 214, 213, 142, 888,

864, etc.

. Migrated EDI applications from UNISYS mainframe to Unix based

Gentran's Excel software.

. Developed utilities to support the EDI functions and help EDI

coordinators.

. Communicate with Trading Partners and User departments.

EDUCATION

HL7 versions 2.x certified.

Masters Certification in Project Management, George Washington University

Project Management Certification, Philip Morris (Altria)

(Require 5 key courses from PMI and 4000 hours of project management

experience)

The Chubb Institute, Parsippany, NJ

Diploma, Computer Programming and hands-on skills on IBM Mainframe

M.S., Bioscience - Ravishankar University, Raipur, India

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