Administrative Assistant Sales

Hilary Raisler -Vickers

**** ********* *****, *******, ** 32822 / 407-***-**** / *************@*****.***

ADMINISTRATIVE AND PERSONNEL PROFESSIONAL

Operations Leadership / Project Supervision

Respected administrative professional offering recognized expertise across personnel operations; excellent

communicator, interfacing effectively with diverse audiences and across organizational levels to facilitate

accomplishment of objectives. Visionary professional, clearly developing and implementing key administrative and

personnel processes. Serves as an outstanding role model, leading by example to guide teams in developing enhanced

personnel support through key responsibilities. Supports management for implementation of strategic action plans; astute

business leader, utilizing keen business acumen and aligning practices with company standards while creating a positive

working environment.

CORE COMPETENCIES

Strategic Action Planning Robust Management Systems Mentor Coach

Organizational Development Team Building & Leadership Policy Implementation

Microsoft Office Software Lotus Notes SPOT

PROFESSIONAL EXPERIENCE

ITT EXELIS, Camp Arifjan, Kuwait

PERSONNEL SERVICES CENTER (PSC) SUPERVISOR (08/2012 – 06/2013)

PERSONNEL SERVICES CENTER (PSC) SENIOR COORDINATOR (07/2011 – 08/2012)

Provide top-quality leadership for an Army Pre-positioned Stocks (APS) Theater Sustainment Maintenance Support

organization, direct supervision of 15+ in overseeing Command, logistics, warehousing, retrograde, vehicle maintenance

in Southwest Asia (SWA). Plan, coordinate, direct, administer, and oversee comprehensive personnel programs, as

required by corporate policy, Department of Defense (DOD) directive, or Host Nation (HN). Conduct training, coaching

and mentoring related to personnel concerns. Oversee workers arrival in Host Nation as well as general human resource

issues; serve as facilitator for Installation and DOD badge processes. Selected accomplishments:

Received promotion after completing first year of service

Coordinated with financial department for the oversight of petty cash, timecards/payroll, and financial

reimbursements

Ensured all 2,500 + program personnel are in compliance with Host Nation’s residency regulations through

coordination with Sponsor and Host Nation Ministry for Visa initiation, renewal and cancellation, as well

as work permit’s and Civil ID’s

Managed the creation and renewal of programs LOA’s in SPOT through coordination with Rock Island

Government Approving Authority and programs Contracts Department.

Worked with Corporate recruiting for the on boarding of all new hires, and organized the new hire

Welcome Program and Orientation to include airport arrival meet and greet service, housing and

transportation arrangements

Scheduled and tracked personnel’s medical and fingerprinting appointments with Sponsor, Host Nation

Ministry and Company Transportation to ensure residency requirements are met

Developed and implemented department processes, procedures and documentation required for ISO audit

certification.

Directly responsible for the processing of Installation Access Badges (IAR’s) and vehicle passes to ensure

all personnel on the program have access to the various Military Camps with PMO acceptance

Served as Postal Officer for AMC 2nd-401st AFSBn-KU mail collection, processing and distribution

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HILARY RAISLER-VICKERS Page Two

Professional Experience Continued

Authority was delegated in Management’s absence to oversee all of Base Operations. Departments to

include: Facilities Maintenance, Security, IT, Property, Purchasing (CAP/CAS), and Housing

RAYTHEON TECHNICAL SERVICES, Orlando, FL

SENIOR SUPPLY CHAIN ASSOCIATE / ADMINISTRATIVE ASSISTANT (04/2008 – 07/2011)

Spearheaded administrative and financial processes for the $11+ billion Warfighter Field Operation Customer Support

(FOCUS) program. Provider of resources in support of the subcontracts department and critical billing initiatives for the

companies finance department. Performed tracking and complied personnel reports, in addition to administrative

assistance to Senior Leadership. Facilitated meetings between Senior Leadership and personnel. Served as an instructor

across the corporation for complex billing processes and concerns. Managed billing functions related to diverse systems

including invoicing, work order resolution and sub-contractor management. Selected accomplishments:

Received promotion after less than 6 months of service.

Consistently met and exceeded program sales goals on a monthly, quarterly, and yearly basis through the

collaborative effort with teammates and service entry acceptance in SAP

Assisted in creation of key billing written instructions and made continuous improvements to company

databases

Provided key leadership, modeling excellence in invoicing and sub-contract management practices, which

consistently boosted the efficiency across the organization.

Coordinated all personnel movement from US to Kuwait under the MRAP program to include travel

arrangements, LOA’s and CAC’s

Executed new Master Subcontract Agreement Packages in the addition of 100+ teammates for the Warrior

Training Alliance (WTA)

Supported Procurement Department in the placement of Material Purchase Request utilizing Maximo 6

Subject matter expert in Exostar ® a widely used (over 70,000 companies worldwide) which contains identity

assurance products and on-demand business applications reduce risk, improve agility and strengthen trading

partner relationships and profitability.

LIBERTY TITLE COMPANY, Winter Park, FL

TITLE AGENT (4/2006 – 4/2008)

Supported busy title company including accounting for received and disbursed funds, ensuring all documents are

recorded and properly executed. Oversaw title requirements, ensuring all liens and judgments and all other requirements

were handled in an efficient, accurate and expeditious manner. Responsible for logging in all new orders, ordering title

searches and tracking files until completion.

AVALON TITLE AGENCY, Orlando, FL

TITLE AGENT (11/2004 – 3/2006)

Assisted title agency by receiving all incoming funding for sales and purchases and managed deposits into escrow.

Issued title commitments and polices in an accurate and timely manner. Answered and directed all incoming calls on

multiple lines. Worked closely with underwriters to ensure policies were current and adhered to any changes to real

estate laws. Scheduled and organized closings with all parties involved, including buyers, sellers and all agents.

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HILARY RAISLER-VICKERS Page Three

EDUCATION & CREDENTIALS

VALENCIA COMMUNITY COLLEGE, Orlando, FL

Education towards Bachelors (Elementary Education & Nursing)

HILLSBOROUGH COMMUNITY COLLEGE, Tampa, FL

General Studies

PROFESSIONAL DEVELOPMENT

Florida State Licensed and Certified Title Agent

Six Sigma Specialist

Chosen to participate in ITT Exelis’ Rising Talent Advanced Leadership Course

Hold an Appointment of Military Postal Clerk DD 285 Card, served as Postal Officer

Possession of NACI Clearance since 07/2011, currently in process for Secret Security Clearance

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