Michelle Bowen
Stratford, CT 06615
*.*******@*****.***
Objective:
Seeking an entry level position that will enhance my skills in the office administration and
customer service fields.
Qualification Profile
Expertise in Microsoft Word, Microsoft Office, PowerPoint etc.
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Ability to work in a fast paced customer service environment
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Exceptional leadership abilities concerning team initiatives
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Employment History
Aldo Shoes Assistant Manager Trumbull, CT (March 2013
Present)
Plan, direct and evaluate daily operations
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Manage staff and assign duties
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Resolve problems that arise, such as customer complaints and supply
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shortages
Bakers Footwear Group Assistant Manager Milford, CT/ Stamford, CT
(2011 2012)
Use teamwork to makes sales, triple play, and put product away
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Maintain organization while on the sales floor, stock room, and during
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transactions
Apply problem solving skills and resolve customer service issues
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Miller’s Hallmark Sales Associate Stratford, CT (2009
2010)
Performed taskes such as counting money, separating charge slips,
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coupons, and vouchers, balancing cash drawers and making deposits
Maintained knowledge of current sales and promotions, policies regarding
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payment and exchanges, and security practices
Recommended, selected, and helped to locate or obtain merchandise
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based on customer needs and desires
Education:
Housatonic Community College
Bridgeport, CT (2011 – Present)
Bunnell High School Graduate
Stratford, CT (2011)