Accounting Customer Service

DORIS L. RICHARDSON

**** ******** ****

Tallahassee, Florida 32303

Home 850-***-****/Cell 850-***-****

Summary of Qualifications:

. Book keeping/accounting experience

. Customer service experience

. Please see attached training List

Professional Experience

Tax Auditor II Tallahassee, Florida

Department of Revenue January 1999

-Present

General Tax Administration Office of Compliance Review

. Performs audits on Intangible Personal Property Tax Returns, Documentary

Deed Stamps Tax and Sales and Use Tax Returns

. Assist in performing audits for Probates

. Responsible for assuring Compliance Audit Self-Analysis

. Examine accounting records and/or systems of taxpayer to identify

additional tax or evasion

. Compute tax assessments based upon evidence and data developed from

audits

. Assist Taxpayers in management of proper administration of Florida Tax

Statutes

. Prepare reports of audit results for presentation to the taxpayer;

. Make recommendations for improvement in taxpayers accounting methods or

internal Procedures and controls

. Performed pre-audit analysis and developed audit plans

. Developed procedures perform audits.

. Review and scheduled case workload to ensure efficient use of time

. Participate in and independently conducted closing Conferences with

taxpayers and/or taxpayers representatives

. Research and review various issues and unique problems to

particular audit

Doris L. Richardson Page 2

Tax Auditor I Tallahassee, Florida

Department of Revenue April 1998-

January 1999

General Tax Administration Office of Compliance Review

. Performs audits on Intangible Personal Property Tax Returns and

Documentary Deed Stamps Tax

. Assist in performing audits for Probates

. Responsible for assuring Compliance Audit Self-Analysis

. Examine accounting records and/or systems of taxpayer to identify

additional tax or evasion

. Compute tax assessments based upon evidence and data developed from

audits

. Assist Taxpayers in management of proper administration of Florida Tax

Statutes

. Prepare reports of audit results for presentation to the taxpayer;

. Make recommendations for improvement in taxpayers accounting methods or

internal Procedures and controls

. Performed pre-audit analysis and developed audit plans

. Developed procedures perform audits.

. Review and scheduled case workload to ensure efficient use of time

. Participate in and independently conducted closing Conferences with

taxpayers and/or taxpayers representatives

. Research and review various issues and unique problems to

particular audit

Accountant III

Department of Revenue Tallahassee,

Florida

Office of Finance & Accounting, Operational Accounting July 1997 -

April 1998

. Responsible for auditing, reviewing, coding and keypunching invoices to

ensure that payments were in accordance with the terms of the contracts

. Know the Florida Statutes and rules and regulations for the Comptroller's

Office

. Maintained accounting records for each contract

. Audited travel expense reports for accuracy and completeness

. Responsible for payment of professional service contracts and

communication service contract for the Department Of Revenue

. Reconciled outstanding encumbrance reports to unpaid purchase orders and

research differences and prepared adjusting entries

. Assisted vendors and employees on the status of their payments,

reimbursement

Doris L. Richardson Page 3

Accountant II

Department of Revenue Tallahassee,

Florida

Office of Finance & Accounting, Operational Accounting July 1994 - July

1997

. Responsible for auditing, reviewing, coding and keypunching invoices to

ensure that payments were in accordance with the terms of the contracts,

. Know the Florida Statutes and rules and regulations for the Comptroller's

Office.

. Maintained accounting records for each contract.

. Audited travel expense reports for accuracy and completeness

. Responsible for payment of professional service contracts and

communication service contract for the Department Of Revenue

. Reconciled outstanding encumbrance reports to unpaid purchase orders and

research differences and prepared adjusting entries

. Assisted vendors and employees on the status of their payments,

reimbursement

Accountant I

Department of Revenue Tallahassee,

Florida

Office of Finance & Accounting, Operational Accounting July 1993 - July

1994

. Responsible for auditing, reviewing, coding and keypunching invoices to

ensure that payments were in accordance with the terms of the contracts

. Know the Florida Statutes and rules and regulations for the Comptroller's

Office

. Maintained accounting records for each contract

. Audited travel expense reports for accuracy and completeness

. Responsible for payment of professional service contracts and

communication service contract for Department Of Revenue

. Reconciled outstanding encumbrance reports to unpaid purchase orders and

research differences and prepared adjusting entries

. Assisted vendors and employees on the status of their payments,

reimbursement

Fiscal Assistant II

Department of Revenue Tallahassee,

Florida

Office of Finance & Accounting, Operational Accounting October 1992-

September 1993

. Responsible for auditing, reviewing, coding and keypunching invoices to

ensure that payments were in accordance with the terms of the contracts

. Know the Florida Statutes and rules and regulations for the Comptroller's

Office

. Maintained accounting records for each contract

. Audited travel expense reports for accuracy and completeness

. Responsible for payment of professional service contracts and

communication service contract for Department Of Revenue

. Reconciled outstanding encumbrance reports to unpaid purchase orders and

research differences and prepared adjusting entries

. Assisted vendors and employees on the status of their payments,

reimbursement

Doris L. Richardson Page4

Fiscal Assistant I

Department of Revenue Tallahassee,

Florida

Office of Finance & Accounting, Operational Accounting April 1990 -

October 1992

. Responsible for auditing, reviewing, coding and keypunching invoices to

ensure that payments were in accordance with the terms of the contracts

. Know the Florida Statutes and rules and regulations for the Comptroller's

Office

. Maintained accounting records for each contract

. Audited travel expense reports for accuracy and completeness

. Responsible for payment of professional service contracts and

communication service contract for Department Of Revenue

. Reconciled outstanding encumbrance reports to unpaid purchase orders and

research differences and prepared adjusting entries

. Assisted vendors and employees on the status of their payments,

reimbursement

Computer Skills:

. E-Mail: Microsoft Word Processing: Windows XP, Microsoft Word 2000, 97,

6.0, Word Perfect 7.0/6.

. Unisys, System Application Process (SAP) and Windows Florida Multi Tax

Compliance System(Win Fmt),

. Browsers: Internet Explorer and Netscape Navigator

Department Stores

Gayfer- Sales associate -11/1994 - 09/1995

Bell Outlet- Sales Associate-12/199*-**-****

J C Penneys-Sales Accociate-10/2011-02/2012

Education:

Barry University

Tallahassee, Florida

Bachelors of Science

Professional Business of Administration 2008

Amos P. Godby High School

Tallahassee, Florida 32314

Training

VIRTUAL OFFICE TRAINING FOR EMPLOYEES

CONTINUAL IMPROVEMENT IN DOR

CORE PROCESS/STRATEGIC PLAN TALLAHASSEE

CPR & FIRST AID CERTIFICATION

DATELINE DOR: A SUNTAX EXCLUSIVE

DEPARTMENT STANDARDS OF CONDUCT

DEPARTMENT STANDARDS OF CONDUCT AND PERSONNEL PROCEDURES

FUNDAMENTALS OF SALES & USE TAX - ONLINE COURSE

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