RALPH JOHNSON, JR.
Brooklyn, New York 11215
917-***-**** Cell
**********@***.**.***
OBJECTIVE: To obtain a management position which allows me to contribute to the success
and
Profitability of an organization while using my skills and experience to build a strong
Productive and cohesive team that consistently delivers exceptional service.
EXPERIENCE: October 19th 2009-Present
Ink 48 Hotel A Kimpton Hotel, New York
4 Star Hotel
Security Agent
Responsible for enforcing hotel security policies and procedures in accordance with Ink 48
Hotel corporate guidelines and insure compliance to all local, state and federal regulations.
Major responsibilities include:
*Conduct floor patrols during tour of duty.
*Assist guests and colleagues on all security related inquiries.
*Immediately report hotel deficiencies to appropriate departments for immediate repair.
*Act as a member of hotel emergency response team.
*Assist Fire Safety Director and conduct related responsibilities.
*Trouble shoot all Time lox locks and Elsafes.
EXPERIENCE: August 2007 - Jan 26th 2009
Mandarin Oriental Hotel, New York, NY
AAA 5 Star, 5 Diamond
House Officer
Responsible for enforcing hotel security policies and procedures in accordance with
Mandarin Oriental corporate guidelines and insure compliance to all local, state and
Federal regulations.
Major responsibilities include:
• Create a safe and secure environment for guests and colleagues by maintaining a
Professional presence in hotel lobby.
• Conduct floor patrols during tour of duty.
• Assist guests and colleagues on all security and safety related inquiries.
• Immediately report hotel deficiencies to appropriate departments for immediate repair.
• Effectively distribute keys in accordance with key control policy and conduct daily
Audits.
• Act as a member of hotel emergency response team
• Assist Fire Safety Director and conduct related responsibilities.
• Enforce all hotel and security rules and regulations.
• Constantly maintain a high degree of professionalism at all times.
• Troubleshoot all Time lox locks and Elsafe.
• Assist when needed in other areas of hotel in the event of an emergency.
. Crowne Plaza Hotel at Times Square, New York, NY November 2005- April 2007
Security Shift Manager
• Supervised 21 Security House Officers
• Established shift rotations and job assignments for House Officers
• Acted as a fire safety director
• Inspected hotel security activities to ensure compliance with policies and procedures
• Conducted special investigations and surveillance in internal and external theft.
• Evaluated potential security threats to hotel, employees and guests, taking appropriate
Action as needed
• Mastered hotel safety and emergency procedures.
• Communicated with all departments on safety and security issues.
• Participated in all management training and meetings
• Disciplined employees as needed
RALPH JOHNSON, JR. Page 2
. Whitney Museum of American Art, New York, NY 2001-2005
Night Security Supervisor
• Oversaw and supervised 30 security guards
• Directed night security and building maintenance
• Supervised building security and off-site security at building warehouse
• Maintained security records including fire safety records
• Directed building repairs through the engineers
• Prepared daily roll call schedules for Whitney personnel and contract security for bell
• Calculated and balanced security department budget
• Prepared incident and aided reports
• Conducted rounds for Whitney Guard posting (Post orders)
Empire State Building Co. 1995-2001
Helmsley Spear Company Management, New York, NY
Assistant Building Representative
• Manned command center phones for maintenance queries from tenants
• Floor patrols in both plain clothes and uniform to assist tenants with security issues
• CCTV monitoring at command centers
*Report writing for incidents concerning ESB
*Deputy Fire Safety Director
. Help Organization, New York, NY 1993-1995
Senior Safety Monitor (Genesis Apartment at Union Square)
• Supervised daily activities of security officers
• Provided social services and supervisory staff with basic information about
Resident concerns
• Interact and intervene with residents at transitional housing program
• Monitored CCTV from Security Console
• Manned security desk
• Internal Transfer Senior Safety Monitor (Genesis Homes)
. Force Security Systems, Inc., Brooklyn, NY 1991-1992
Security Officer
Worked with East New York Patrol Corp. conducting car patrol assignments for a 65
Building Industrial Park area of East Brooklyn.
.Flag Security Services, Brooklyn, NY 1989-1991
Lieutenant Security Supervisor
• Mall security including parking lot patrol
• Conducted detex round with detex clock
• Assisted store detectives in the apprehension of shoplifters
.Chelsea Watchman’s Service, New York, NY 1988-1989
Security Officer
• Foot patrol assignment for E. 68th Street Block Association
• Patrolled between 5th and Madison Avenue
RALPH JOHNSON, JR. Page 3
. Revlon Inc., New York, NY 1988-1989
Maintenance
• Maintained 5 floors including cleaning, painting and repairs
• Mailroom back-up including mail delivery and UPS, DHL and FedEx logging
1986 - 1988 Empire Messenger Service, New York, NY
Messenger
• In addition to deliveries, Assisted Supervisor in dispatching messengers
1984 - 1986 Leviton, Brooklyn, NY
Security Guard
• Building supervision including detex rounds with detex clock around building and
Boundaries.
• Logged incoming deliveries
• Maintained Leviton employee log.
EDUCATION:
Blake Business School, Microcomputer Specialist Program, NY, NY 1992-1993
Courses: WordPerfect 5.1, Human Relations, Business Math, Typing
John Jay College of Criminal Justice, Police Science, NY, NY 1984-1986
CERTIFICATIONS Z50 Fire Safety Director High Rise/Hotel Motel Certificate
F50 Fire Guard Office Building Certificate.
New York State Security Guard Act Certified
American Safety and Health Institute
Adult CPR certified through October 24th, 20.11
Notary Public
COMPUTER SKILLS Windows Edition, 2000, XP Windows 7
WordPerfect
Microsoft Word
Base IV
Lotus 1-2-3
Typing Speed: 35 wpm
Data Entry Speed: 11,000 strokes per hour