Administrative Assistant Manager

Monisola Jose

BROOKLYN, NY ***** ? ************@*****.*** ? 646-***-****

Real Estate Professional

~ Summary of Qualifications ~

. Adept at overseeing operations of Property Management Office (PMO) and

providing high-level administrative support to owners, managers, and real

estate agents.

. Experience providing administrative assistance for a Class A commercial

property with over 1.5 million sq. ft. of rental space including retail

units within a condo building.

. Extensive background assisting agents by receiving and processing rental

applications, showing properties and units, and maintaining tenant lease

agreements.

. Skilled at coordinating building maintenance and repairs, communicating

with multiple vendors, securing proposals, and evaluating completed work.

. Effective at answering busy phone lines, scheduling meetings and

appointments, creating filing systems, and drafting correspondence.

. Demonstrated ability to improve efficiency of work flow by converting

from manual to computerized systems.

. Proficient in Nexus, Angus, MRI, and Microsoft Office (Excel, Outlook,

Word) applications.

Professional Experience

CBRE, Inc. - New York, NY

Real Estate Coordinator, Property Management, 12/2012 to Present

Assisting the General Manager and Assistant Real Estate Manager with

organizing and maintaining building files, including invoices and leases.

Responsible tracking costs related to capital projects and service

contracts, reviewing tenant rent statements for accuracy and outstanding

payments, maintaining office supplies and other related duties as required.

George Comfort & Sons - New York, NY

Administrative Assistant, Property Management, 7/2009 to 12/2012

Managed the day-to-day operations of Property Management Office (PMO) and

directly assisting PMO team members. Efficiently scheduled meetings and

appointments, draft correspondence, and maintain office equipment.

Assisted the Tenant Service Coordinator in organizing building maintenance

and repairs by contacting vendors, conducting walk-throughs, requesting

proposals, and reviewing completed work. Built positive relationships and

serve as key point of contact for tenants, building employees, main office,

and vendors. Seamlessly managed, processed, coded, scanned, uploaded, and

tracked invoices and proposals for work completed and in progress.

Key Contributions:

. Instrumental in achieving low vacancy rates and exceptional tenant

satisfaction while improving efficiency and reducing overall costs.

. Transitioned all invoices totaling more than $1 million per month from

paper to digital approval process by learning new software system via

Nexus software.

. Assumed responsibility for hiring and training temporary Front Desk

/Tenant Service Coordinator.

Macklowe Management - New York, NY

Weekend Leasing Assistant, Residential Property, 4/2008 to 7/2009

Administrative Assistant, Property Management, 11/2007 to 7/2009

Acted as initial point of contact for PMO, answered a high volume of

incoming calls, and distributed messages to appropriate parties. Received,

distributed, and coordinated mail to include Fed Ex, UPS, and messenger

service. Assisted in daily building operations by utilizing Angus software

to resolve tenant issues regarding property maintenance and repair.

Supported monthly report process by entering building data into computer

system as well as running and submitting reports to main office. Updated

and maintained building files including certificates of insurance, contact

manuals, tenant leases, and building FDNY permits. Reviewed and submitted

payroll for local 94 and local 32 BJ staff on a weekly basis.

Key Contributions:

. Performed both Administrative Assistant and Tenant Service Coordinator

responsibilities to include investigating reports of tenant facility

matters and maintaining administrative issues.

. Directly assisted Property Manager by updating and managing tenant

lease files and service contracts while acting as lead for building's

outdoor maintenance contract.

. Worked weekends to generate successful rentals of vacant apartments by

showing units to interested parties and explaining the rental process.

Charie Properties, LLC - New York, NY

Front Desk Receptionist, Rentals and Sales Office, 2/2006 to 3/2007

Productively and efficiently answered all incoming phone calls. Received,

recorded, and delivered accurate messages. Assisted owner and manager by

designing spreadsheets and organizing filing system. Provided support to

agents by processing client rental applications and showing apartments.

Key Contributions:

. Secured Real Estate Salesperson license and assisted with apartment

rentals.

. Designed Microsoft Excel spreadsheet to track agent's advertising

costs, resulting in accurate payments for each deal closed.

Education and Credentials

Bachelor of Science, Business Finance, 2006

City University of New York (CUNY) Brooklyn College, Brooklyn, NY

Licensure

Licensed Notary Public, State of New York

Licensed Real Estate Salesperson, State of New York

Contact this candidate