Customer Service Truck Driver

L atisha Perry

**** ***** ** ** - *******, GA *0318

*******.*******@*****.*** - 404-***-****

To obtain a challenging position requiring strong organizational and communication skills

w ith a company where advancement and compensation are based on personal performance.

Work Experience

New Century Transportation- Truck Driver

June 2012 to January 2013

Dr ives t ruck with capacity of more than 3 tons to t ransport and deliver cargo, materials, or

damaged vehicle. Maintains radio or telephone contact with base or supervisor to receive

i nstructions or be dispatched to new location. Maintains t ruck log according to state and

federal regulations. Keeps record of materials and products t ransported.

Florilli Transportation- Truck Driver

March 2012 to June 2012

Dr ives t ruck with capacity of more than 3 tons to t ransport and deliver cargo, materials, or

damaged vehicle. Maintains radio or telephone contact with base or supervisor to receive

i nstructions or be dispatched to new location. Maintains t ruck log according to state and

federal regulations. Keeps record of materials and products t ransported. Keep temperature

controlled freight at the correct temperature while t ransporting a reefer t railer.

Schneider National- T ruck Driver/ Customer Service Representative

November 2007 to August 2011

Position blocks and t ies rope around i tems to secure cargo for t ransport. Cleans, inspects,

and services vehicle. Operates equipment on vehicle to load, unload, or disperse cargo or

materials. Obtains customer signature or collects payment for goods delivered and delivery

charges. Assists in loading and unloading t ruck manually. Communicates effectively with

customers, sales representatives, Service Team Leaders, drivers, and other internal

personnel, Generate freight according to solicitation plans, Develop and maintain

relationships with customer base, Track tu rned down freight, Effectively uses the telephone

to present a quality oriented image where every customer is t reated in a consistent,

courteous, and efficient manner. Anticipates problems and acts pro-actively to solve them.

Participates in quality projects to support customers needs. Ensures all computer

i nformation is accurate and up to date, Meets or exceeds total service needs of customers.

Takes steps to alleviate issues and improve service efficiency. Provides back up support to

other CSR's on the team to eliminate any customer hold t ime. Is a positive role model for

other team members providing support and enthusiasm.

Air Serv - Atlanta, GA- Cargo Handler

April 2006 to October 2007

Cargo Handler-Mul ti task in order to effectively and safely t ransport goods from one place to

another. Loading and unloading of cargo bins. Uses a computer network to designate f l ight

locations and destination. Locate and t rack shipments. Safely operate a forklift.

Summary

Self-motivated; able to implement decisions and set effective priorities to achieve both

i mmediate and long-term goals. Precise and accurate worker with a background

demonstrating pride in performance and successful work ethic and accomplishment. Strong

p roblem solving, organizational and communicative skills, paying professional attention to

detail. Welcome new challenges, quickly learning new skills and procedures with excellent

memory retention.

Education

Diploma

Booker T Washington H igh School - Atlanta, GA

August 2001 to May 2005

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