Customer Service Accounting

Ricardo J. Forts

*** **** **, *********, ** *****

Phone 404-***-**** • EMAIL *******.******@*****.***

Objective:

A Financial Professional with strengths in strategic financial planning, management of funds allocation and

accrual, and business partnering. Experience includes:

Expert in Microsoft Excel

Peoplesoft Financial, Solomon, and Access software

Professional management of departmental/grant monies

Vendor Management, FP&A, Budgeting and Forecasting

Generates routine ad hoc reports and graphs.

Education:

DeVry University

Bachelor’s Degree, Finance 2010

Brenau University

MBA, Finance expected graduation 12/2013

Experience:

Emory University

Accounting &Financial Analyst December 2009-Current

Heavy focus on GL and budgeting. Tracks financial status by monitoring variances from budget plan. Provides

financial guidance and report/track financial performance . Determines financial status for various departments

by FP&A. Generates ad hoc reports. Improves financial status by analyzing results and variances; identifying

trends; recommending actions. Provides information to leadership by summarizing financial data. Accomplishes

Statistical analysis, Process Improvement, Financial Planning/Strategy. Performs data compellations and

analysis. Interaction with employees at all organizational levels and across multiple disciplines. Routine

responsibilities include coordination of monthly G/L close, preparation of journal entries, analysis of assigned

accounts and departments, production and distribution of monthly financial reports, variance analysis, statistical

analysis, and coordination of the budget process (actual's vs. forecast and execute liquidation journal entries)

*PeopleSoft Course completed: Accounting Basics, Reporting Basics, Inquiry and Query Basics, Budgeting

Basics and Working with nVision Reports

Emory University

Accountant December 2008- December 2009

Perform routine accounting and administrative duties and maintains various accounting related files, databases

and supporting documentation. Review and process payment requests, prepare and record billing charges, write

receipts for monies paid/received, and process inter- and intra-departmental charges and fund transfers. Prepare

requests for general and travel reimbursements, route checks to appropriate parties, and follow up on unclaimed

or incomplete checks. Prepare petty cash requests. Generate, review and prepare purchase orders and invoices

for payment. Resolve vendor-related questions pertaining to invoices/charges and follows up on cancelled or

delayed deliveries. Order, receive and distribute supplies and equipment.

Emory University April 2006- December 2008

Accounting Assistant

Invoice close outs, recurring billings, and service calls. Prepare credit memos. Apply cash receipts

Interact with accounting regarding accounts receivable. Complete collection calls and letters. Address and

research customer service matters. Generate end of month’s reports. Reconcile recurring revenue. Code and

batch invoices and print reports. Generate open payables list. Run checks. Mail checks and file stubs and

invoices in vendor files. Resolve vendor inquiries. Reconcile vendor statements. Resolve PO discrepancies

Communicate potential problems/trends to managers. Special projects, as needed.

Contact this candidate