Manager Sales
Resume:
Derek Capps
**********@*****.***
North Logan, Utah 84341
Work History:
. BAMM Pets INC - Internet Sales Manager - May 2013 - Present
> Schedule and coordinate inbound sales and internet leads. Ensure
sales goals are met through generating business and motivating
sales associates. Follow on leads to ensure business is being
driven into the store. Handle breed and breeder research to
ensure USDA compliance and breeder regulations.
. Freedman Anselmo Lindberg, LLC - Client Relations Manager - March 2011
- May 2013
> Liaise between multiple clients and the law firm. Expedite and
ensure all clients' needs are met to ensure proper handling of
the client's portfolio. Handle all client incoming claims,
budgetary reviews, and standards. Complete status reports and
make next step decisions in the legal process. Perform
affidavit, discovery, and filing needs as directed by the client
or attorney. Maintain a current working knowledge of
legislations and applicable case laws and decisions.
. BAMM Pets Wheaton, INC - General Manager - May 2008 - February 2011
> Handle all day to day store operations including hiring,
training, motivating, terminating, and meeting daily sales goals
and objectives. Oversee all departments of the company to ensure
goals on all levels we met. Perform short term and long term
analysis of budgeting, financial planning, accounts payable and
receivable, cost of good and inventory analysis, payroll and
vender management. Ensure proper customer satisfaction and all
needs of the customer and staff are met.
. Starbucks Coffee Company - Store Manager - October 2004 - April 2008
> Handle all day to day store operations including hiring,
training, motivating, terminating, and meeting daily sales goals
and objectives. Oversee all departments of the company to ensure
goals on all levels we met. Review all financials to ensure
proper allocation of resources. Ensure proper customer
satisfaction and all needs of the customer and staff are met.
Notable Skills and Proficiencies in Background:
. Managing up to 35 individuals and up to 5 individual departments
. 10 years management experience in wide breadth of organizations
. Proficient in the Microsoft Office Suite including advanced use in
Excel
. Ensure profitability by managing cost of good and profit margins
. Handling multiple client budgets exceeding up to $500,000 each
. Expert organizational and time management skills
. Exceptional client relations skills to ensure client satisfaction
. Creativity and Ingenuity in creating and streamlining processes
. Review and generate payroll reporting information
. Compile end of month, quarter, and annual reports to monitor profit
and loss
. 70 WPM and 10 Key 152 SPM
Education:
. Utah State University - Business Administration
. College of DuPage - Gen Ed/Business
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