CHRISTI L. STEVENS
**** **** ********* ****** ****, Arizona 85203
*****************@*****.*** 480-***-****
OPERATIONS MANAGEMENT
STRATEGIC PLANNING & EXECUTION•LOGISTICS•WAREHOUSING•LEAN OPERATIONS
Accomplished Operations Professional, with 20+ years experience revolutionizing growth for high mix low-
volume global manufacturer. Subject matter expert in introducing process improvements to realize ambitious
organizational goals; strong record of leadership in manufacturing, distribution, warehousing, logistics, and
lean operations initiatives. Proven history of outstanding multi-project management and team building; adept
at effectively overseeing numerous sites concurrently.
Areas of Expertise Include: Distribution Management • Crisis Management • Supply Chain Optimization •
Negotiations • Inventory Control • Financial Management • Budgeting • Continuous Improvements • Cost-
Cutting • Personnel Development • Current Secret Clearance (May 2015).
PROFESSIONAL EXPERIENCE
GENERAL DYNAMICS (C4 SYSTEMS) (1989 to 2013)
Leading developer and distributor of secure communication and information systems and products,
specializing in comprehensive solutions for the U.S. armed forces. 10,000+ employees worldwide.
DIRECTOR OF OPERATIONS (2002 to 2013)
Spearheaded department of 319+ (9 direct reports) in the operation of busy manufacturing, warehousing, and
distribution facilities. Oversaw logistics and depot. Formulated and implemented broad-reaching lean
solutions and continuous improvement processes – effectively reducing cycle time and balancing production
line. Reduced labor costs and improved productivity. Ensured strict quality control and regulatory compliance
of equipment for commerical and private clients. Optimized supply chain management from end-to-end,
researching and exploring new opportunities for growth. Headed operations financial management, including
resourse forecasting, Cost of Sales, budgeting and P&L contribution. Generated strategies to improve
margins and reduce overhead. Directed crisis management and business continuity planning for multiple
units. Translated ambitious goals of General Dynamics C4 Systems and top-tier clients into measurable
results.
• Held full accountability for $17 million annual operations budget, staffing and personnel development in
multiple cross-functional sites concurrently, including facilities in Taunton, Massachusetts, Scottsdale,
Arizona and 3 remote locations.
• Developed outsourcing initiatives that cut supply chain / manufacturing costs by 20%, locking out
competitors.
• Led transition management during integration of international company; achieved annual hard savings of
over $350,000 by consolidating business processes and identifying redundancies.
• Drove in-depth vendor negotiations that reduced held inventory by 45%.
• Eliminated slow-moving warehoused inventory ($22 million), reducing waste, improving turns and lowering
risk of loss or damage.
• Initiated cross functional teams to address budget/schedule/cost improvement for New Product
Introduction (NPI).
• Innovated the integration of emerging enterprise solutions to streamline workflow and increase efficiency.
CHRISTI STEVENS – PAGE 2 *****************@*****.*** 480-***-****
OPERATIONS MANAGER (1996 to 2002)
Directed 100+ person organization and staff in manufacturing/distribution facility (Taunton, MA). Specialized
in streamlining the manufacture of communications equipment for customers – particularly in the aerospace
and defense market sectors. NOTE: General Dynamics purchased GTE Government Systems in 1999
• Oversaw $7 million annual operations budget while introducing cost effiencies and meeting
customer/contract deliveries.
• Headed response to high-level proposals and bids; won numerous large-scale contracts.
Project Manager (1993 to 1996)
Responsible for the initial budgetary and execution content for the manufacturing and material functional
areas prior to submission to the customer. Upon award of the contract, established the operations and
material budget, build and ship schedule, and coordinated the final delivery requirements with contracts,
engineering, logistics and quality functions.
Operations Engineer (1991 to 1993)
Responsible for coordinating design changes between engineering and manufacturing during the build
process to ensure meeting drawing specifications and contract flowdowns. Work with quality and
manufacturing supervisors to improve the build process and enforce build to print requirements. Perform
troubleshooting or statistical analysis as needed.
Product Assurance Support Engineer (1989 to 1991)
Responsible for monitoring the fielding activities, warranty performance and customer interface to ensure
compliance with procedures and contract.
NOTE: Previous roles include Facility Manager (Frito Lay) and Captain (U.S. Army, Air Defense Artillery).
General Dynamics bought GTE Government Systems in 1999.
EDUCATION & ADDITIONAL QUALIFICATIONS
Master of Science (MS) in Technology Management – University of Maryland University College (Adelphi,
Maryland)
Bachelor of Science (BS) in Engineering – United States Military Academy at West Point (West Point, New
York)