Customer Service Sales

Christina Kidd

Main Contact: 954-***-****

E-mail: ******@*****.***

OBJECTIVE

A challenging position that offers stability as an administrative assistant, which will allow me to further

utilize my existing skills and acquire new abilities.

OVERVIEW OF QUALIFICATIONS

• Filing & Data Entry (75 WPM)

• Marketing & Sales

• Strong organization and analytical skills

• Excellent troubleshooting and technical support abilities

• Remarkable ability to communicate effectively, both orally and in writing

EMPLOYMENT HISTORY

Municipal Technologies, Weston, Fl

May 2013 July 2013

Assistant to the City Clerk

• Assisted the assistant to the city clerk with incoming mail and filing

GEICO, Plantation, Fl

July 2010 – May 2013

Legal Secretary – Staff Counsel

• Assistant to managing attorney & Fort Lauderdale Staff Counsel office

• Handled all billing and invoices; including preparation of settlement checks

• Upgraded office filing system for efficient use

• Scheduled, coordinated and confirmed court dates, appointments, and meetings for attorneys, the

Special Investigation Unit and field representatives

• Managed in take and distribution of all official company correspondence

• Established, maintained, and updated files, databases, records, and other documents

• Performed routine analyses and calculations in the processing of data for recurring internal reports.

• PIP Litigation Assignee Specialist (Data Entry Position: Detail oriented and mandatory quota

requirement met.)

• Managed, coordinated & oversaw preparation of Examination Under Oath appointments for GEICO

policy holders in Ft. Lauderdale, Miami and

West Palm Beach

CEK SOLUTIONS INC., Miramar, Fl

October 2008 September 2010

Customer Service Representative

• Providing customer assistance with sales via internet

• Fulfilling Customers’ Order(s)

• Data Entry (Including efficient and accurate diction when typing to inspire sales growth.)

• Excellent Customer Service

AT&T Wireless, Sunrise, Fl

August 2007 March 2008

Sales Associate

• Sales of wireless technology

• Meeting quotas and deadlines

• Obtaining new customer accounts (Weekly quota and monthly sales goals were achieved.)

• Building rapport with customers to retain sales

EDUCATION

KEISER UNIVERSITY

Pembroke Pines, Fl

Pursuing an Associate of Arts degree in Paralegal Studies

November 2011 – December 2013

References provided upon request.

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