Customer Service Administrative Assistant

Gail D Sanderson

*** * ***** ******

Philadelphia, PA 19131

(H)215-***-**** – (M) 267-***-****

gsando1956@hotmail.com__

Background

Five years of experiences as a field representative, offered support in the absent of permanent

employees; to various firms, such as Law and Financial firms and Museums. One year in a

hospitality position. Six years of experience as Administrative Assistant managing business

relations and special projects. Document preparation, internal/external communications, data and

records management, meeting scheduling and task prioritization. Acknowledge as outstanding

customer service representative.

Education

University of Phoenix 2006-

2013

Associate Degree in Business

N-Power Training Institute, Philadelphia, PA 2000-

2005

Office Technology

Seeds for Needs, Inc. Philadelphia, PA 1999

Office Technology and Software

Asher Business School

1996-1997

Computer Technology

Computer Skills

Microsoft Word, Internet: Campaign Fundraising Software, Copying Preparation of documents,

scanning, reproducing copies of DVD and CD

Professional Experience

RELIABLE COPY SERVICES, Philadelphia, PA

2007-2013

Customer Service/Field Representative

Provided customer service to various Law firms, Financial and Museums

Provide hospitality to various Laws firms

File and retrieve old and new cases

Switch board operator

TASK MANAGERS, Lansdowne, PA

2005-2007

Administrative Support Person

Provide administrative and clerical support to various clients on site

File and retrieve corporate documents, records and reports.

Perform administrative tasks such as maintaining information files and processing

paperwork.

Use computers and computer systems to process data

Communicate company capabilities to government and other external agencies

EDUCATING CHILDREN FOR PARENTING, Philadelphia, PA

1999-2005

Administrative Assistant

Liaison between all departments to ensure proper communication reporting practices

Planned and coordinated corporate luncheons, travel arrangements and develop

presentations for special events.

Directed business relations and distribution of company’s literature to stimulate client

interest.

Assisted in fundraising campaigns and working on site at each event.

Generated monthly posting to ensure accuracy of monetary donations for Financial

Director and President/CEO review.

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