Customer Service Sales

Dylan Shaw

***** ****** ****

Santa Fe, TX *****

(409) 549--9958

************@*****.***

OBJECTIVE

To work in a chemical plant and handle the duties of an operator by employing my knowledge and skills

learned through the Process Technology Program.

PROFILE

Motivated, personable business professional working toward an associate’s degree in Process

Technology. Talent for learning and applying technology skills. Ability to successfully maintain positive

working relationships with professionals and nonprofessionals at all levels. Demonstrated history of

productivity, professionalism, and dedication to the success of the company I work for.

Skills

• Ability to work in rotational shifts and on weekends if required

• Excellent communication, team building, and training skills

• Confident and patient individual who can easily handle unexpected and emergency situations

with ease

• Committed to safety practices

• Advanced technical abilities

• Passionate to achieve perfection through consistent learning and hard work

• Customer Service

• Sales

• Billing

• Report Preparation

• Computer Literate

• Written Correspondence

EMPLOYMENT HISTORY

Lyondell-Basell- Channelview, TX

Operations Intern June 2013 to present

Comcast (formerly Time Warner) – Houston, TX

Retention/ Collections Specialist 2003 to 2012

Grayco (contractor for Time Warner) - La Porte, TX

Collections 1999- 2003

EDUCATION

College of the Mainland Texas City, TX

Associate of Science in Process Technology- In progress

• 39 hours toward degree

• GPA: 3.0

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