Customer Service Sales
Resume:
Taylor G. Newton
th
**** ** ****** *********, ** 55371
**************@*****.***
EDUCATION
UNIVERSITY OF WISCONSIN – PARKSIDE, Kenosha, WI
Business Management Major with a Concentration in Marketing with a Sales Certificate
2009- May 2013
SKILLS AND LEADERSHIP AWARDS
Recipient of Gymboree outstanding customer service reward, received a 10 out of
10 for all of the secret shops
Proficient in Microsoft Office: Word, PowerPoint, and Excel
Awarded in competing in the Great Lakes Sales Competition
WORK EXPERIENCE
Gymboree Outlet – Pleasant Prairie, WI
Sales Lead
August 2011- May 2013
Provided personalized customer service by utilizing my interpersonal skills to
ultimately increase sales and fulfill customer needs
Maintained detailed inventory control reports and log daily sales
Supervised and oversaw daily sales, merchandising, inventory, and scheduling
Assisted customers with purchases and advise on new credit purchases
Helped with the training of new sales associates
Manage Advertising & Promotional events currently being implemented
Polo Ralph Lauren Factory Store- Pleasant Prairie, WI
Sales & Stockroom lead
July 2006- January 2012
Prepared new shipments that arrived and oversaw organization of inventory
Assisted customers and provided information on current promotions
Worked with managers to help train new employees in various departments
Provided managers with feedback on inventory control
ADDITIONAL ACCOMPLISHMENTS / WORK EXPERIENCE
Great Lakes Sales Competition (Eau Claire, WI)- competed in two role plays
in front of judges, met with representatives from various businesses,
Community Based Learning Projects
(Town of Somers) - Created, presented, and executed a promotions plan to
city officials, stakeholders, and business executives to bring in potential
retailers to the area
(Kenosha Achievement Center) - Developed and assisted in research
objections for improving strategic marketing decisions, which involved
bringing in a new product to the center. Developed competency in using
statistical software and gained experience in the proper methods to
conduct, analyze, and interpret data
(Community Action Agency) – Helped the organization to improve their
operations management processes, and allocated new methods of making
the application process faster and more adequate for new enrollment at the
agency
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