Medical Records
Resume:
MARLO N. YANCEY
th
**** ***** ** ****** * Philadelphia, PA 19141 * 267-***-****
Professional Summary
An experienced professional Human Services Social Worker with a BS (Criminal Justice) who is
a reliable team player. A highly motivated professional individual who is eager to take on new
and challenging tasks to expand current experiences and educational background.
Work History
Therapeutic Staff Support 3/2013 to Present
NHS Human Services Philadelphia, PA
TSS provides one on one intervention to a child at home, school and/or community that
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has severe Autism and Intellectual Disabilities, when the behavior without this
intervention requires a more restrictive treatment or educational setting.
TSS uses crisis intervention techniques, immediate behavior reinforcements when
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carrying out the behavior plan designed by the MT, BSC, outpatient or FBMH team.
TSS provides emotional support, time structuring activities, time-out strategies, safe
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physical management when necessary (in accordance with the crisis plan prepared by all
team members), and additional psychosocial rehabilitative activities as prescribed by the
treatment plan.
TSS uses specific interventions and various methods as listed in the treatment plan to
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stabilize the child to teach transferrable skills to the family and other team members.
TSS supports the family and team member’s efforts to stabilize the child’s age
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appropriate behaviors.
TSS implements and monitors academic goals and objectives.
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TSS is responsible for daily data collection.
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Personal Care Assistant/Therapeutic Staff Support 3/2012 to 10/2012
Staffing Plus Haverford, PA
PCA/TSS works directly with student by standing/sitting within close proximity while
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assisting with assignments/tasks and provides assistance during bus duty, lunch, and club
times.
PCA/TSS reports unusual behavior or events to the teacher.
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PCA/TSS meets with teacher as she requests to discuss plans, problems, and concerns.
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PCA/TSS attends meetings as requested by the teacher and supervisor.
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PCA/TSS provides support to student as needed (timeout, walks to calm student, walking
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with student in another room).
PCA/TSS writes up incident reports as necessary and completes daily log for student
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about their progress and goals.
Student Therapeutic Worker 12/2011 to 3/2012
Delta-T Group Bryn Mawr, PA
STW monitors children with mental health difficulties, uses strategies on how to get
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children who are in need the coping skills to be able to deal with rejection from their
peers.
STW keeps children on point with their set goals and tasks.
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STW helps children be able to deal with responding to adults and teaching them ways of
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how to be expressive without anger.
STW completes daily logs for student about their progress and goals.
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Medical Record Clerk 3/1997 to 12/2009
Community Behavioral Health Philadelphia, PA
Assembled appropriate records requested by authorized users in accordance with
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established standards.
Placed charts on departmental list that reflected who requested the charts and where the
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charts were delivered.
Delivered charts for grievances and appeals to the appropriate individuals once the charts
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have been processed and placed on departmental list.
Upon the return of the charts, the charts are removed from the departmental list.
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Locates and retrieves medical records for review and studies.
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Transported medical records and other related materials to and from organizations allied
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with Community Behavioral Health.
Identifies and accurately files all documents in charts daily.
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Accurately filed all charts belonging to their assigned locations and aisles daily applicable
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to terminal-digit filing method.
Checked daily for misfiled charts.
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Assisted in chart purging and destruction on a periodic basis following clearly defined
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procedures for privacy, retention, and destruction.
Protecting the privacy of patient medical information and upholding the security of the
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medical records as directed by departmental policies and procedures.
Assisted on a regular basis with answering a multi-line phone system for absent
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receptionists.
Education
Saint Joseph’s University Philadelphia, PA
Master of Arts Criminal Justice - Candidate
Chestnut Hill College Philadelphia, PA
Bachelor of Science Criminal Justice – May 2012
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