Quality Assurance Data Entry

Joseph Butler

*****@***.***

c. 214-***-****

h. 343-1731

**** *. ***** #*****

Austin, TX 78731

SUMMARY OF EXPERIENCE

TEN years of data processing experience; specializing in database/data entry and word

processing (type 65-70 w.p.m.).

TWELVE years of office administration experience.

TEN years of marketing and advertising experience; writing of various promotional materials,

documentation and on-line/user guides.

THREE years of software quality assurance analysis.

EMPLOYMENT HISTORY

THE PIZZA BISTRO CATERING

Office Administration/Marketing

2011-Present

Contract marketing and administrative work for the catering division of this local restaurant. Point

person for direct mail campaigns entailing extensive data entry and database management.

THE ELEMENTS GROUP

Office Manager

2004-2010

Day-to-day administration of Elements, a property services and management provider for high-

end homes in the Austin area. Extensive client communication and dissemination of information

to resolve client issues and needs. Implementation of all marketing efforts including direct mail,

print and web campaigns.

INTERNAL REVENUE SERVICE

Tax Examiner

2001-2004

Seasonal tax examiner working Code and Edit in the Document Perfection department.

INETO

Software Quality Assurance

2000

Testing of web-based virtual communications product for this start-up company. The product

combined voice, voice-mail, e-mail, CRM and statistical reporting features marketed towards

business call centers. Testing involved working with telephony, web server and database

developers. Point person for on-line help and user guides.

STECK VAUGHN

Software Quality Assurance

1998-2000

Software testing of educational multimedia products – alpha, beta and master candidate levels.

Test script writing, test configurations and test plans. Utilized developer design specifications

while testing and wrote detailed bug reports. Conveyed test results via written and oral

communications to producers and developers.

TEXAS PTA

Data Processing Coordinator

1996-1997

Supervision and processing of all orders and monies; maintaining database of 30,000+ local

officer information for the state Parent Teacher Association; processing of all convention

registrations, as well as supervising pre-registration and on-site registration; coordination of

extended membership services program, which offered Texas PTA members dental, vision and

pharmacy insurance.

ALEX SHESHUNOFF MANAGEMENT SERVICES

Computer Operations, Marketing Department

1991-1995

All aspects of computer-related work in promotions for this banking consulting firm. Tracking and

day-to-day upkeep of client and prospect database. Supervision of 5,000+ a month direct mail

campaign.

EDUCATION

B.S. Advertising, University of Texas at Austin

Bachelor of Journalism, University of Texas at Austin

REFERENCES AVAILABLE UPON REQUEST

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