Mudit Duggal
**-** ** ******, ********* # *-M,
Jackson Heights, N.Y - 11372
OBJECTIVE
To obtain a challenging position in an organization that provides me with
an opportunity to showcase my creativity and enhances my skills and talent
to the hilt.
SKILLS
Proficiency in Ms-Office.
EMPLOYMENT
03/09 - 08/13 Export Manager
IMCO SERVICES, INC.
This job involves supplying marine equipment to big
shipyards, government organizations, navies and other
private organizations worldwide.
Coordination with our agents spread over many countries for
generating and receiving any inquiries for marine
equipments.
This task entails working diligently to find suppliers for
equipments that the prospective customer is interested in
procuring.
Carrying out detailed research to find out suppliers of
marine equipment over the Internet by employing various
search engines like Google, etc.
Calling up suppliers and requesting them to quote and also
providing detailed information on the equipment.
After finding the right equipment and negotiating prices,
sending quotes to our customers after receiving this
information from our suppliers or manufacturers of these
items.
If the customer places an order based on our offer then
making arrangements to place an order for the merchandise
and then organizing shipments.
Meeting deadlines set by our customers to ship the
merchandise to them.
Preparing documents like invoices, packing slips and other
documents required for export purposes and also as per
guidelines issued by our customers.
Offering competitive prices to our customers in order to
procure and finalize the deal with them.
Formulating strategies with our agents spread all over Asia
to find out ways and means to enhance our sales.
Following up and monitoring our agents output on a regular
basis.
Supplied specialized and sophisticated marine equipment to
Navies, Shipyards and other esteemed government and private
organizations worldwide.
Creating and expanding customer base worldwide and also
ensuring old customers are retained.
1/08 - 1/09 Shipping Manager
SANDEEP CORP.
Processing and preparing shipping labels.
Adhering to stringent time schedule while processing
shipments.
Adhering to the shipping guidelines provided by each
customer.
Scheduling and arranging pick up of the merchandise.
Ensuring timely and accurate delivery of the merchandise
to the customers.
Ordering shipping supplies.
Creating shipping records at the end of each day.
Checking out the status of each package shipped out next
day.
Filing claims in case any package goes missing.
Resolving customer queries with regards to any shipping
related issues.
1/07 - 12/07 Inventory Management,
SANDEEP DIAMOND CORP.
Responsibilities included maintaining detailed record of
the merchandise send out to setters using right click
software.
Ensuring accuracy of the data entered in right click.
Scanning jewelry pieces, preparing jewelry tags.
Preparing memos and invoices for the merchandise shipped
out to our customers
Accurately routing faxes to the concerned departments.
Entering and maintaining detailed account of the customer
returns in RC.
Ensuring coordination between the jewelry and the shipping
departments.
Ability to handle multiple tasks simultaneously.
09/06 - 12/06 Circulation Assistant,
Living Media International
Attending phone calls of prospective subscribers.
Resolving any issues that the subscribers may have
regarding non-receipt of the magazine or sorting out any
other queries that the subscribers may have.
Ensuring customer satisfaction while keeping the interest
of the company in mind.
Maintaining subscribers database with utmost accuracy and
precision.
Processing the subscribers database and dispatching the
information to our head office in Delhi.
Performing multifarious activities and coordinating with
courier and postal agencies.
Coordinating with our Delhi office in order to ensure our
subscribers receive their copies on time.
Ensuring timely delivery to our subscribers and resolving
all disputes to the satisfaction of our subscribers.
Willingness to learn and improve with each passing day.
11/02 - 04/06 Process Associate,
Ramtech, India.
Ability to quality check transcribed files in order to
ensure good quality to our clients.
Providing 100% accuracy within a specified time limit.
Ensuring the files are quality checked with highest level
of accuracy.
Providing training to transcriptionist. Making them aware
of the quality requirements of the clients and ensuring
good quality at their end.
?raining new hires making them aware of their weaknesses
and strengths. Ensuring that they work on their weaknesses
and enhancing their skills.
Possess typing speed of 30 words per minute with good
accuracy.
01/99 - 11/02 Assistant Marketing Manager,
Mathur Group, India.
Motivating sales staff in order to ensure good
productivity.
Ensuring sales targets are met by each and every individual
in my team.
Creating a sales network for the company.
Appointing distributors and dealers network in Delhi.
04/96 - 11/98 Senior Sales Executive,
Alpha Water Purifier.
Creating a sales network in and around Delhi.
Adopting creative sales technique to withstand fierce
competition from the competitors.
Interacting with Managing Directors and management of big
companies and schools.
Advising and guiding marketing executives to adopt various
techniques in order to achieve positive response from our
potential customers.
Training executive to interact with customers and remove
any misgivings they might have regarding the product.
Sorting out queries of the
potential customers.
EDUCATION
Post Graduate Diploma in Journalism, Rajinder Prasad Institute of
Communications, India 07/95 - 04/96.
Worked on a project report on the Influence of Foreign Broadcasting
Networks on Indian Ethos.
Diploma in Desktop Publishing, India 07/95 - 05/96.
Basics in Computer Applications, NIIT Institute, New Delhi, 01/95 to
07/95.
Bachelors Degree in Political Science, Delhi University, India 1995.
STRENGTHS
Ability to perform multiple tasks. Ability to finish all tasks assigned
well ahead of the stipulated deadline.
Detail oriented and ability to perform all tasks paying attention to
details and ensuring all tasks performed are free from any errors.
Ability to work in a team environment as well as independently without any
assistance from anyone.
Meticulous and organized in all tasks that I undertake.
Quick leaner and willing to listen and learn new things and ideas.
Ability to stay calm under pressure.
Recommendations on request