Customer Service Sales

JOAO MARQUES

*** ******** ***, ******, ** ***** 201-***-**** 201-***-****

*************@*****.***

Sales and general management qualifications

Senior sales executive with more than 12 years experience, managing sales, operations with an

established company with 35 million in sales. Broad scope of responsibility included strategic

market planning, business development, sales, marketing and daily contacts with international

markets representatives/agents and customers, outstanding customer service skills; polite,

organized with great attention to detail and professional in appearance and strong work ethic.

PROFESSIONAL EXPERIENCE: 2013 – Present

INVESTORS BANK

•Builds and organize loan files.

•Loan files quality control.

•Welcome letters and payoff statements.

•Trouble shooting accounts with branches and client care center.

•Set up tax and insurance data on new loans.

2006 – 2013

PRAXAIR / AIRGAS

•Responsible for inspecting medical gases regulated by FDA rules and regulations.

•Daily communication with customers and vendors.

2004 – 2006 GATEWAY

• Provide customer service for Port Authority at Newark International Airport.

• Ground transportation desk passenger reservations.

• Immigration arrivals coordination / organization.

JOAO MARQUES

2000– 2004

MJTRADERS

•Prepares financial documentation for bank approval.

•Motor vehicle documentation.

•Pre owned car sales.

1999 – 2000

TESSIMAX

•Sales and business development.

•Strategic and market development.

•Budgeting and expense control.

•Fabrics collection coordination at major international textile exhibitions: PREMIERE

VISION (PARIS), MODA- IN (MILANO), MODTISSIMO (PORTO).

•Manage samples productions procedures.

•Daily communication with venders and customers to negotiate prices and deliveries terms.

•Responsible for Italian, Spanish, and Portuguese markets.

Education:

• Kearny High School

• Frei Heitor Pinto High School

• Anil Textile School

JOAO MARQUES

Language:

• English

• Portuguese

• Spanish

JOAO MARQUES

Cell: 201-***-****

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