Quality Engineer

Jami Rowan

**** ****** **** **

Bloomingburg, Ohio 43106

**********@*****.***

Cell: 740-***-****

Passionate Manufacturing Management Professional with 14 years of

experience in the Automotive Industry and a strong dedication to Lean.

Professional History

May 2007- present Continuous Improvement Coordinator/

Industrial Engineer,

Mitsubishi Electric Automotive America, Inc.,

Mason, Ohio

Experience includes the manufacturing of alternators and starters for

Honda, Ford, Chrysler, GM, SIA and Nissan.

Manufacturing processes include Injection Molding, Die Casting, Powder

Coating, Winding, and Assembly.

. Lean Manufacturing Leader

o Lead and monitor improvement projects throughout the facility

and in the office.

o Developed a new Associate Involvement program to foster better

morale.

o Serve as the Honda CAN member for the company.

o Train associates on Lean Manufacturing and certify as Lean

Leaders.

o Perform Industrial Engineering duties including time studies and

floor layout changes.

o Resolve conflict within Improvement teams when necessary.

. Manage and set standards for process cost associated with all sub-

assemblies and finished goods.

. Improved standard cost accuracy by 23% at the onset of a new financial

system.

. Lead Production Supervisors strategic planning.

. Developed new production and quality metrics and a new production

reporting system linked to the standard cost system. Data from the new

system is used to analyze productivity and efficiency gaps.

. Developed the Quality Holds system. Improved inventory accuracy of

holds by 75%.

. Developed a new Traceability system (scanning). Improved traceability

timing from 3 hours (manual/ paper) to 30minutes (automated/

scanning).

. Implemented a new process for managing Supplier suspect materials and

components. The new process improved Customer Corrective Actions and

reduced spoilage related to supplier NG materials and components by

12%.

. Developed a Production planning tool targeted to reduce overtime.

Supervisors are more empowered to make informed decisions when

scheduling overtime.

February 2006- January 2007 Customer Quality Engineer, AY

Manufacturing, Inc., Columbus, Ohio

Experience includes the manufacturing of sunroofs for Honda.

Manufacturing processes include Final assembly.

. Managed 1 Customer Quality Technician (hourly) and 1 Quality Control

Supervisor (salaried) in addition to 4 Quality Auditors (hourly) who

monitored daily production quality.

. Developed a Daily Activities Database for monitoring Customer

Interactions.

. Responsible for all customer quality documentation during Mass

Production (FMEA, PQCT, Process Flow Charts, IPP, IPPAR, HTR).

. Reduced Customer Index by 52% in 1 year; Reduced Customer Issues by

37%.

. Responsible for leading AYM to a 0 Index month in July 2006. This was

the first month in AYM's 14 years of business to have a month with no

Customer Issues.

. Participated in the bi-monthly SQuaD Meetings with Honda and other

Tier-1 suppliers.

December 2004- January 2006 Quality Manager, Pennant Moldings, Inc.,

Sabina, Ohio

Experience includes the manufacturing of appliance components for

Electrolux, Whirlpool, Bosch, and TMIO. Manufacturing processes include

metal stamping and roll form as well as powder coating technologies.

. Managed the daily activities of the Quality department.

. Developed the Quality Manual, Policies, and Procedures to assist in

obtaining QS9000 certification.

. Developed a Document Control System to create and revise controlled

documents for use on the production floor and in the support areas.

. Managed all PPAP and APQP activities.

. Worked with the manufacturing groups to develop a database for SOP's,

material requirements, Quality Control, production reporting,

inventory and shipping labeling requirements.

. Managed all customer communications and corrective action activities.

. Developed a Drawings Control system and First Piece Reporting

Database.

January 2000 - December 2004 Engineering Specialist, New Sabina

Industries, Inc., Sabina, Ohio

Experience includes the manufacturing of instrument clusters for Honda,

Chrysler, GM and SIA.

Manufacturing processes include printed circuit boards, Injection molding,

and UV curable printing products as well as Final assembly processes

including automated inspection and controls.

Managed the engineering office consisting of 15 associates.

Perform Industrial Engineering duties including time studies, floor layout

changes, and process monitoring.

Improved department's compliance with Finance and Purchasing policies from

15% over budget to 10% below budget by managing the Controllable Expense

and Capital Budgets. Additional responsibility of managing all Capital

Budgets was given due to successful handling of departmental accounts.

Managed process and quality improvement projects with company wide

recognition for innovative improvements in quality and production issues.

Reduced scrap in parts department from $140,000 per month to a targeted

$8,000 per month.

Statistical Process Control Coordinator responsible for training all

associates, analyzing data collected by production associates, and holding

meetings to resolve any quality issues identified through the reporting

process.

. Lead process improvement initiatives targeted at reducing cost and

improving quality.

. Document Control Specialist responsible for creating, revising and

controlling production documents including but not limited to Work

Instructions, Control Plans, FMEA, Process Flow Charts, SPC Charts,

Quality Alerts.

JDE implementation facilitator.

May 1998 - June 1999 Quality/ Industrial Engineer Intern,

Kautex Textron- Randall Division, Wilmington, Ohio

Experience includes the manufacturing of fuel filler pipe for Chrysler,

Ford and GM.

Manufacturing processes include Final assembly processes involving manual

assembly and inspection.

Developed BOMs, Routers, Control Plans, Process Flows, and FMEA to meet

customer requirements.

Monthly reporting of business statistics to Corporate Office in Detroit,

Mi.

Developed Scrap tracking Database. As a result of the development of the

database the company was able to address all scrap issues and reduce annual

scrap from $2mil to $500k.

Was promoted from an internship after 3 months.

Education and Achievements

Certified Quality Circle Facilitator (2012)

Certified Lean Manager - Ohio State University - Columbus, Ohio (July 2008)

Industrial Engineering Studies - Sinclair Community College, Dayton, Ohio

(2004)

B.A. Business Administration- Management -HR/Music - Wilmington College,

Wilmington, Ohio (August 1998)

Diploma - Miami Trace High School, Washington Court House, Ohio (May 1995)

Additional Skills and Knowledge

. Managing Conflict

. Effective Communication

. Six Sigma

. Customer/ Supplier Quality Relations

. TWI (Training within Industry)

. Statistical Process Control

. Recycling; Zero Landfill Effort

Professional Affiliation

May 2009- present Board of Directors- Secretary, The Lean

Network (Honda Affiliation)

Contact this candidate