Accounts Payable Customer Service

GLENN M.

Financial Services Professional

Summary

Seeking an accounts payable position in a progressive organization that offers opportunities for advancement.

More than 20 years of accounts payable and business operations experience. Highly developed interpersonal

skills with ability to interact with a diversity of professional staff and clients. Self-motivated with ability to

implement decisions and set effective priorities to achieve both immediate and long term goals.

Experience

Operations / Distributions Associate at E*TRADE Financial

January 2013 - Present (8 months)

• Review customer related documents for completeness and regulatory compliance.

• Process complex account requests including but not limited to required minimum distribution.

• Respond to related Operations and Customer Service inquiries within specified services levels.

• Re-characterization and conversion request for retirement accounts.

• Effectively communicate business environment issues and concerns to management.

• Maintain knowledge of E*TRADE policies and procedures.

Operations Associate NSCC Mutual Funds at Morgan Stanley

February 2000 - June 2010 (10 years 5 months)

• Established accounts, rolled-over and distributed funds for Roth and SEP IRA accounts.

• Researched and reconciled rejected trade through FundSERV for domestic and overseas funds.

• Settled orders and wired funds for manually placed trades.

• Maintenance on accounts for fund changes, fund mergers and address changes.

• Processed 401k accounts for school systems and other organizations.

• Daily trades, purchases and redemptions for insurance companies accounts.

• Monthly and quarterly statement review.

Financial Associate Accounts Payable at Morgan Stanley

February 2000 - January 2003 (3 years)

• Audited documents to include expense reports, invoices and check request for payment.

• Assigned and maintained vendor identification files through online computer system.

• Prepared purchase orders for IT hardware, software and peripherals.

• Recorded and managed inventory set-up and breakdown for internal relocations.

• Updated and maintained firm-wide antivirus software and MS Trust file servers.

1 recommendation available upon request

Accounts Payable Supervisor at Martha Stewart Living

May 1997 - October 1999 (2 years 6 months)

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• Managed accounts payable department for all divisions (magazine, website, retail, radio and television).

• Responsible for checking, processing and reconciling invoices to prepare payments.

• Evaluated invoices and expense statements to ensure compliance with accounting guidelines.

• Responsible for conducting research and updating vendor file, activating or deleting individual files.

• Perform responsibilities of coding invoices and coordinating with vendors to solve issues.

• Hiring and training of all new accounts payable staff members.

• Prepared senior management documents including red-flagging cash requirements and aging reports.

• Implemented on-time and within budget conversion and upgrade of system to PeopleSoft version 7.5.

Accounts Payable Associate at Huffman Koos

October 1995 - April 1997 (1 year 7 months)

- Full cycle accounts payable – three way match check runs

- Responsible for month end closings and accounting accruals.

Accounts Payable Clerk at REED TRAVEL PUBLISHING GROUP

June 1991 - August 1994 (3 years 3 months)

- Full cycle accounts payable, maintaining address book, batching, coding, check runs

Skills & Expertise

PowerPoint

CERTFIED IN SAP Accounts Payable ADP, E-Boss,

AWD, TA2000, Rumba, Exce

Education

Fairleigh Dickinson University

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GLENN M.

Financial Services Professional

1 person has recommended GLENN

"Glenn is detailed oriented and looks for ways to improve current processes and procedures. He has a "get to

it!" attidtude and follows through with his assignments. He is a pleasure to work with and his co-workers

think highly of him."

William C., Assistant Vice President - EDP Data Communications Department, Dean Witter Trust

Company, managed GLENN at Morgan Stanley

Contact GLENN on LinkedIn

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Contact this candidate