Customer Service Quality Control

Wesley W. Addison II

***.********@*****.***

(***)-723–9092

Education: University of St. Francis: 2007- 2011

Major: Bachelor of Science in Biology

Graduation Date: December 2011

Lab Experience: The following techniques were conducted under proper conditions along with careful

instruction: substance distillations, protein purification, species dissections, species observations in lab, gene

cloning and manipulations PCR, microarrays, gel electrophoresis arrays, microscopic observation of prokaryotic

and eukaryotic cells, unknown specimen identification, manipulation, inoculations and species observations in

natural habitat.

Work Experience:

Lab Technician III/Junior Chemist, H.B. Fuller, Aurora, IL 12/12 - Present

- Support research and development activities focused on strategic business markets

- Secure raw materials, prepare samples, and measure physical properties

- Maintain inventory of raw materials, substrates, and finished products

- Active communication with supervision, peers, and suppliers

- Perform complex, simultaneous laboratory tasks and procedures efficiently and accurately

- Record data in an organized manner

- Complete assigned new product development and cost savings projects on/before the given deadline

- Draw conclusions based on data

Supervisor, Menard’s Distribution Center, Plano, IL 07/11 – 05/13

- Supervise and communicate with 40+ employees concerning daily tasks

- Ensure that the productivity of the department runs in a smooth and efficient manner

- Responsible for assigning pallets to stores and ensures that the product is accurate for inventory

- Communicate with management and other departments via email, telephone, or radio

- Quality Control

Apprentice, Jalapeno Paint Werx, Yorkville, IL 06/07 – 06/09

- Learn the trade while maintaining a neat appearance. Preparation duties were assigned.

- Conduct small assignment (bedrooms and closets) for efficiency along room preparation

Responsible for maintaining a clean and safe work environment

-

Cashier/Stocker, White Hen Pantry, Glen Ellyn, IL 04/01 – 06/07

- Cash handling, merchandise, stocking, and loss prevention

- Maintain store appearance by keeping product available in a neat and efficient way.

- Provide excellent Customer Service

Community Involvement:

Crossfit, Competitor: 01/2012 – Present

University of St. Francis Men’s Track and Field, Team Captain: 08/2007 – 12/2011

CEA Eco Group, Treasurer: 09/2011- 12/2012

University of St. Francis Football, Wide Receiver: 08/2007 – 11/2009

Brother to Brother Initiative, Vice President: 10/2007 – 11/2009

Contact this candidate