S EQUO IA C. SPARKS
**** **** ********* ******, *********, Maryland 21223 Phone: 443-***-**** Email: *************@*****.***
Summary of Qualifications
Detail oriented with over 5 years experience as an Office Assistant. Provides exceptional office services
including but not limited to daily photocopying, faxing, scanning documents, multi phone system.
Demonstrated exceptional computer skills usage in Microsoft software, medical software.
Experience
Baltimore County Health Department Office Assistant Towson,
M a ryland 2011
Professional telephone skills, faxed, filed clients’ charts and loose papers, photocopied, sort, transfer
incoming and outgoing mail. Prepared clients files for case managers, processed client applications.
Office Team Medical Records Clerk B altimore,
M a ryland 2010
Successfully filed, prepared, pulled, repair, delivered patients medical records to appropriate departments.
Accurately placed notes, correspondences in appropriated patient chart. Daily usage of office computer to
creates custom name label, access patients medical records number, print patient demographics sheet,
print doctors schedule. Pick up, distribute incoming mail.
Department of Human R esources A dministrative Assistant B altimore,
M a ryland 2009
Provided administrative support telephone usage, assisting with filing, faxing, input data into Microsoft
word and excel. Handled all office legislative departments’ correspondences efficiently. Complete
knowledge of office supplies, equipment, service ordering, inventory control. Sorted, screened, reviewed,
distribute incoming and outgoing mail. Prepared, composed, ensure timely responses to a variety of
routine written inquiries.
Calverton Medical Center B illing and Coding Catonsville,
M a ryland 2008
Billed for medial insurance carriers, follow up on unpaid or denying claims for patient status. Data entry
tasking, answer multi phone system. Front desk duties, but not limited to filing, faxing, photocopying,
schedule patent appointments in person and over the phone, collect co pays, insurance cards, place
reminder calls to patients of their upcoming appointments, update patient demographics. Developed
spreads for tracking claim checks for physicians, locate ICD-9 codes to verify if a code has been changed.
Researched incorrect payments, EOB rejections, issues with outstanding balances.
Education
Medix School Medical Billing and Coding 2008
Reginald F. Lewis H igh Business and Law 2004