Manager Human Resources

Michelle A. Carson

**** ********* ***** *** *****, NV 89147 702-***-****

OBJECTIVE: To function as a member of a dynamic organization where I can

contribute immediately and significantly, leveraging my extensive

skills and experience.

EXPERIENCE 03/2013 - Present

Centura Institute - Registrar

Job Responsibilities

Enroll student in their program.

Build classes and schedule students, issue student schedule &

report cards.

Build instructor attendance rosters and folders.

Ensure all grades are posted at the end of each grading period.

Make student data changes, i.e., status changes, grad date

changes, address changes Ensure all attendance is posted daily.

Post statuses of grads, pending grads, cancels, no show, etc.

Run Registrar reports daily, weekly by semester and quarterly.

Perform Satisfactory Academic Progress calculations.

Reconcile incomplete grades.

Reconcile files for grads, drops, Make graduate

certificates/diplomas/degrees etc.

Maintain filing for department and ensure scanning of student

files are completed timely.

Prepare Delegated portion of Directors Report.

Collate book orders and coordinate with the corporate office

ordering and/or assisting students in ordering text books from

online bookstore vendor.

02/2011 - 06/2012

Northwest Health Careers - Administrative Assistant/Registrar

Job Responsibilities

Provided support to the School Director and the Director of

Student Services.

Plan, organize and manage all of the activities related to the

students and Student Services.

Authorized keeper of student records.

Problem solve, research, and analysis and resolution of student

disputes and issues as they relate to the schools policy.

Coordinate and supervise the graduation applications, surveys,

and exit surveys while overseeing the complete graduation

process.

Keep accurate records of all students' SAP/academic progress.

Take weekly meeting minutes for all department meetings. Type and

format for distribution.

Accomplishments

Promoted to School Registrar in May, 2011

Assisted in streamlining the enrollment process resulting in

significantly reduced errors and a much more organized record

retention system.

Produced complete and accurate reports with results of no audit

findings for the Registrar's office.

08/1999 - 11/2008

Los Angeles County Employees Retirement Association (LACERA)

Human Resources Division/Senior Secretary (Promotion)

Financial and Accounting Services Division (FASD)/Senior

Secretary (Promotion)

Retirement Division Services/Secretary

The above position acts as senior secretary to the departments

mentioned above and provides comprehensive administrative and

clerical support to the Division Manager and all staff.

Job Responsibilities

Provided clerical support directly to the three department heads

as noted above.

Supervised the clerical department, managing workflow and

resolving problems as needed.

Maintained Manager Chrono files and division employee personnel

files.

Maintained personal files - Filing of personal documents weekly

in employee personnel files.

Relieve receptionist with answering incoming calls and direct the

caller to the appropriate person. Exercise courtesy and

professionalism at all times when in contact with the public and

internal staff. Screen telephone callers, furnish the information

requested, refer to others who can better serve the caller, and

taking care of those whose business does not require the Division

Manager or Assistant Division Manager's attention. Acts as

liaison between the Director's office and other divisions, County

departments, agencies, as authorized.

Acts as liaison between the Director's office and other

divisions, County departments, agencies, as authorized.

Assist the Division manager, and supervisors with the recruitment

process to hire and promote staff.

Processing Performance Evaluation (PE) - Ensure PE's are

completed, reviewed and discussed with the employee by the given

due date and filed in the employees personnel file.

Type/transcribe weekly minute meeting notes and agenda for the

three departments as noted above. Review and distribute for

signature.

Monthly tracking and inputting travel information to be submitted

in the monthly/quarterly Education and Travel Report.

Prepare various Board memos and written correspondence as it

relates to employee request to travel to various local and out of

state travel.

Managing meetings by scheduling meeting time/conferences for the

Director and staff as necessary, this includes making travel

arrangements, lodging accommodations, airfare accommodations,

scheduling training/seminars and various web cast monthly,

quarterly, and annually for the Director and staff.

Prepare monthly transportation expense report for payment. Review

for accuracy prior to distributing.

Distribute and collect all Salary increase forms and enter the

information in the company's payroll system. Distribute

employees' paychecks on a bi-weekly basis. Collect for the

Benefit Benefits department all employees benefit change

information and file in employee personnel file.

Participates and monitors the execution of plans, improvements,

and special projects instituted by the Division Manager and

recommends improvements in divisional administrative support

procedures. These projects include the preparation of the

following routine reports and correspondence:

Comprehensive Annual Financial Report

Popular Annual Financial Report

State Controller's Report

Request for Proposal as it relates to FASD's needs;

Annual application for the Public Pension Principles Achievement

Award

Plans, assigns, directs, and evaluates the work of the Division

Secretary

Prepares, monitors and track overpayments

Sort and distribute incoming mail.

Ordered Special & Standard Stock - Ordered special and standard

stock supplies weekly to assure staff will have supplies without

running out.

Prepared and issued weekly, monthly, and quarterly reports to the

department heads and Board members as directed.

Prepares and gather data for the Annual Comprehensive Financial

Report to be distributed to the County's' Board of Supervisors.

Completed yearly within the reporting deadline.

Acts as LACERA's primary Security Administrator to provide users

access to the Bank of America Direct (BA Direct) on-line wire

system, Mellon Bank Corporate Card on-line systems and Mellon

on-line iTelecash system.

Accomplishments

Promoted twice during my tenure

Was the project coordinator in ensuring timely submission of the

annual application for the Public Pension Principles Achievement

Award - won 4 years in a row.

Oversaw the preparation and issuance of the annual financial

reports, delivered on time and 100% accurate.

Software Experience

WindowsXP WordPerfect 6.0

Office2010 Typing 60wpm

10 key by touch HRIS (Human Resources Information

Xerox copier System)

Microsoft Office Suite CERIS/IRS Network systems

2010 GroupWise E-mail

Internet Shorthand Stenographic speed 80 WPM

PowerPoint

EDUCATION: June 1984 Susan Miller Dorsey High School, Los Angeles,

California High School Diploma.

Bryan College for Court Reporters 2/2009

Professional Development Training

Supervision & Performance Management Workshop

Sexual Harassment Prevention Executive Series

Performance Evaluation Workshop

Privacy Training

Employee Discrimination Prevention Training

Workplace Violence Prevention Training

Effective Interviewing

Cultural Diversity Awareness

REFERENCES Available upon request

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