Jeyatheepan Muthulingam ** Cathmar Drive
Markham, Ontario
L6E 2H2
Cell: 647-***-****
Home 905-***-****
Email: ************@*****.***
S U M M A R Y
. Extensive knowledge in IT with over Eight years of progressive employment
experience as a solution developer.
. Experienced in System Analysis, Designing system architecture, System
development and Implementation.
. Great ability to successfully manage multiple projects and master new
procedures in a quick and efficient manner.
. Excellent communication skills (written and verbal) and leadership skills
along with the ability to interact within a multidisciplinary team of
professionals.
. Self motivated, dynamic and result oriented individual with the ability
to meet or exceed set goals and objectives.
. Extensive knowledge of data mining algorithms and statistics.
S U M M A R Y O F S K I L L S
Database Systems: Microsoft SQL Server 2005/2008, Microsoft Access
Other Tools: Microsoft Project, Visio, Microsoft Office, Crystal
Enterprise XI, HTML
Other Skills: Project Management, Object Oriented Design and Analysis
Language Skills: VB .Net, Visual Basic 6.0,
E M P L O Y M E N T H I S T O R Y
TD Merchant Services
IT Solution Developer Apr 2012 - May
2013
As an IT Solutions Developer, my role was to develop application and
reports for the internal departments using MS Excel and MS Access with VBA
program and Macros
. Analyzed the system requirements and created design documents.
. Developed application using MS Access with VBA Programming Method and
translate requirements into database queries.
. Modified existing MS Access applications, reports and handling support
through email and over the phone.
. Developed new Metrics reports for the existing application using MS
Access VBA and Macro.
. Trained staffs on the ITT application and transfer the application
responsibility to the department heads.
. Documented the ITT application and created support, FAQ and trouble-
shooting documents.
. Involved in testing all the application in EDGE platform, fix the bugs
too.
CIBC Dec 2011 - Mar 2012
Processing Officer
As a processing officer, I was responsible for processing transactions of a
non-financial nature and/or routine financial nature (e.g. updating
/changing client information, inputting new client information, adjustments
to customer accounts to correct pre-processing and processing errors).
. Receive instructions from system and/or branches to print, sort and
distribute reports/information to the appropriate area
. Process/post a variety of financial transactions to customer's account
in accordance with instructions from branches.
. Verify all transactions processed on a daily basis against transaction
reports and process adjustments to ensure accounts
. Follow compliance policies, procedures and guidelines to ensure
privacy and confidentially of information at all times.
Qbix Solutions
.Net Developer Sep
2010 - Nov 2011
As a .Net Programmer, I was responsible for the development and maintenance
of the Customer projects.
. Involved in total development cycle of projects given to me from
design till implement stages.
. Developed projects in C# .Net
. Experienced in dealing directly with clients for the purpose of
requirement gathering and training.
. Modified existing .Net applications and handling customer support.
. Responsible for training user.
. Handled the tasks of code development and data analysis.
TD Merchant Services
IT Solution Developer Nov 2009- Aug 2010
As an IT Solutions Developer, my role was to develop application and
reports for the call center using MS Access with VBA program.
. Managed the Call centre support and reporting application.
. Analyzed the reporting requirements of the Call centre and created
design documents.
. Developed application using MS Access with VBA Programming Method and
translate requirements into database queries.
. Preparing monthly and Daily reports.
. Modified existing MS Access applications, reports and handling support
through email and over the phone.
. Developed pricing file for conversion purpose using MS Excel.
. Trained call center staffs on the reporting application and transfer
the application responsibility to the call center manager.
. Documented the Call centre reporting application and created support,
FAQ and trouble-shooting documents.
Shaw Wallace Marketing Limited Aug 2006- June
2009
Lead Programmer
As Lead programmer, my role was to analyze various systems, work with
business users to gather requirements, design and develop software systems
for the Finance, Inventory, Sales and Marketing departments.
. Successfully implemented projects that were time critical and crucial for
business decisions. Responsibilities included analyzing the current
system, suggesting improvement, designing a new model for the system,
cost benefit analysis, system design and implementation.
. Developed an Incentive calculation program for the Marketing department
using Visual Basic .Net, SQL Server and developed commission and other
reports using crystal report XI.
. Worked well within the team and coordinated between the business users,
the external third party vendors and the developers.
. Delivered presentations on technology recommendations and architectural
blue prints for business systems and also have presented the developed
systems to the user group.
. Designed and implemented many business systems which required efficient
application of feasible technologies depending on the cost of the project
. Experienced in creating System requirement specifications or System
design documentations and have created visual system representation of
the design using Visio.
. Developed Daily, Weekly and Monthly sales reports for the client using
crystal reports XI.
ABS InfoTec (Pvt) Ltd Jan 2003 - Jul
2006
Senior IT Programmer
As a Senior Programmer in an IT shop, I was responsible for Development and
Delivery of software products to various clients.
. Involved in full life cycle of the project from concept to the
implementation.
. Worked on Inventory Control System, Costing System, Fixed Asset
Management System that were developed using Visual Basic, SQL Server and
developed reports using crystal report.
. Worked on Vendor product integration such as integrating the developed
system with the existing accounting systems, by creating an XML based
data transport layer.
. Experienced in dealing directly with clients for the purpose of
requirement gathering and training.
E D U C A T I O N
Microsoft Certified Professional
Microsoft
B. Sc (Hons) in Computing and Information Systems
London Metropolitan University, U.K
International Advanced Diploma in Computer Studies
NCC Education Services Ltd, U.K
R E F E R E N C E S
Available upon request.