Customer Service Technician
Resume:
Aracelis J. Lantigua
Elizabeth, N.J. 07208
Cell: 1 (732) 822 - 7161
E-mail: ************@*****.***
Education
Bachelor of Science, Monmouth University, West Long Branch, N.J. 07764
Major: Biology with a Concentration in Molecular Cell Physiology
Minor: Chemistry
May 2011
Bilingual: Spanish
Relevant Coursework: General Microbiology, Applied Microbiology, Molecular
Cell Biology, Biochemistry, General Chemistry, Organic Chemistry, and
Environmental Chemistry (Including corresponding labs for each course).
Experience
Laboratory Technician - II (Contractor) April 2012 -
Present
Discovery Compound Management Lab; Merck, Summit, NJ
o Using sample management software to fulfill requests
o Fulfilling orders and requests of basic research compounds for
secondary assays submitted by chemists and biologists; as well as
managing the required documentation
o Executing orders in a timely manner to be in compliance with Service
Level Agreement
o Understanding and manipulating sample information in databases and
spreadsheets
o Weighing of dry compounds for preparation of new and replenishment
solution samples
o Aliquoting quantities from existing solution stocks
o Managing the required documentation and preparation of samples for
shipment
o Monitoring and re-setting liquid handling robotic systems when
hardware and software faults occur
o Receiving and registering various (dry and solution) samples upon
arrival
o Maintaining positive client-based communication with chemists and
biologists
Lab Research Technician August
2011 - December 2011
Dept. of Microbiology; University of Tennessee, Knoxville, TN
o Worked in a BSL-2 lab under the supervision of the Principal
Investigator with recombinants of Cytomegalovirus
o Utilizing sterile/aseptic techniques followed and implemented protocol
procedures (amending if necessary) in order to work independently and
efficiently
o Maintained various cell lines to carry out viral amplification
techniques and adipocyte differentiation; performed purification
assays
o Performed cell culture, media preparation, gel electrophoresis and
used the spectrophotometer
o Received animal training, worked in ASL-2 facility with mice:
performed viral inoculation, euthanasia, dissection, and harvesting
organs
o Maintained and restocked laboratory supplies; cleaned/autoclaved
laboratory equipment and supplies
o Assisted in training undergraduate students
Lab Technician June 2011 - August 2011
General Chemistry Lab; Accutest Laboratories, Dayton, N.J.
o Responsible for strictly following Standard Operating Procedures
o Worked at the Distillations Bench, preformed phenol, ammonia and
cyanide assays on various types of soil and water samples to meet time
sensitive deadlines
o Worked independently to execute tasks efficiently by strict
prioritization
o Effectively communicated with co-workers in order to maintain a
productive workflow
o Responsible for cleaning my workbench /area, making and replenish
working reagents
Student Research Assistant
January 2011- May 2011
Dept. of Chemistry, Medical Technology and Physics; Monmouth University
o Worked under instruction of professor
o Objective of the project was to develop a method to extract hexavalent
chromium from drinking water supply
o Gathered information on how pH, presence of light and presence of
organic compounds affected hexavalent chromium
o Analyzed the results using the UV-Vis spectrophotometer
o Presented poster presentation at the 2011 American Chemical Society
Conference in Denver, Colorado
Pharmacy Technician
August 2010 - June 2011
Walgreens Pharmacy, Little Silver, NJ
o Assisted pharmacists in filling prescription, which included reading
and translating prescriptions and understanding basic
medical/pharmaceutical terminology
o Delivered excellent customer service and quality patient care
o Responsible for providing basic drug information (ex. brand v.
generic)
Clinical Conduct Associate May 2008 -
December 2009
MDS Pharma Services, Neptune, NJ
o In charge of setting up and assisting at blood draws
o Accountable for following and implementing standard operating
procedures
o Responsible for monitoring vital signs and providing meals to study
participants
o Maintain outstanding interpersonal relations with study participants,
nurses, doctors and staff
Skills and Abilities
Lab Skills: Sterile/Aseptic Techniques, Bacterial Culturing, Gram
Staining, Making Media, Plating and Streaking, Restriction Digests, Gel
Electrophoresis, Transfection, Plaque Purification, Small-scale and Large-
scale Amplifications, Titrations, Organ Homogenization,
Spectrophotometer, Mass Spectrometry, Mini/Midi/Maxi Preps, Liquid
Handling Robotics, Sample Management Software.
Computer Skills: Microsoft Word, Excel and Powerpoint, Windows and Mac OS
experience
Reference list available upon request.
Contact this candidate