Customer Service Administrative Assistant
Resume:
Zulay Vivo
Miami, Florida ****5
Cell: 305-***-****
E-Mail: *******@***.***
CAREER OBJECTIVE:
To obtain a position that will enable me to use my educational background,
strong organization skills, and customer service skills to benefit the
company.
EDUCATION:
Nova Southeastern University (NSU) Fort Lauderdale,
FL
Master of Science in Human Resource Management July
2013- Present
Florida International University (FIU)
Miami, FL
Bachelor of Business Administration
May 2013
Major: Management
2nd Major: International Business
Miami Dade College
Miami, FL
Associate of Arts
May 2011
Major: Business Administration
WORK EXPERIENCE:
Neal R. Sonnet, P.A. Miami, FL
Administrative Assistant
July 2008 - Present
. Responsible for all office duties including: answering telephone
calls, taking messages, filing, and greeting clients.
. Assist in preparation of cases and hearings: set up exhibits, and
motions.
. Responsible for all USPS, FedEx, and UPS shipments.
. Responsible for all orders placed on office supplies.
. Responsible for deposits made into Operating, Trust, and attorney
accounts.
Joseph Beeler, P.A.
Miami, FL
Legal Assistant February 2008 - June 2008
. Assisted lawyer with his everyday office needs.
. Managed the computer and worked on filing important cases.
. Answered calls and assisted clients with their questions and concerns
while at the same time building a great rapport.
. Organized case documents and delivered them to the corresponding
court.
. Used Microsoft Word on a daily basis to generate depositions and other
legal documents.
. Calendar meetings, and court dates.
. Update client's information.
. Prepare mailings to clients, judges, courts, and clerks.
. Research statues, rulings, and precedents in West Law and Pacer.
Humberto Dominguez, P.A
Miami, FL
Legal Assistant October 2007 - February
2008
. Assisted lawyer with his everyday office needs.
. Managed the computer and worked on filing important cases.
. Answered calls and assisted clients with their questions and concerns
while at the same time building a great rapport.
. Organized case documents and delivered them to the corresponding
court.
. Used Microsoft Word on a daily basis to generate depositions and other
legal documents.
. Calendar meetings, and court dates.
. Update client's information.
. Prepare mailings to clients, judges, courts, and clerks.
. Research statues, rulings, and precedents in West Law and Pacer.
Bierman & Shohat, P.A.
Miami, FL
Receptionist February 2008
- June 2008
. Responsible for all office duties including: answering telephone
calls, taking messages, filing, and greeting clients.
. Responsible for all mail, FedEx, and UPS shipments.
Florida Optometric Physicians Network Miami, FL
Receptionist/Data Entry December 2006 - July
2007
. Responsible for all phone calls.
. Responsible for filing, and paying patients insurance claims.
. Assist doctors' office and patients with medical benefits, and
records.
. Brought patients medical claims up to date from 6 months of no
computer input.
Chick-N-Grill
Miami, FL
Cashier June 2006 - November
2006
. Sold food to customers.
. Responsible for sales.
. Handled money.
. Reconciliation of cash register.
OTHER SKILLS:
Computer Skills: Microsoft Office (Word, PowerPoint, Outlook)
Languages: Bilingual (English & Spanish)
Able to multi task
CERTIFICATION:
Notary Public, State of Florida
Contact this candidate