Customer Service Manager
Resume:
DERRICK MOORE
BIRMINGHAM,AL
(H)205-***-****
**********@*****.***
OBJECTIVE
To obtain a challenging post at your reputable organization that will
utilize both my educational background And professional experienced to
contribute to the organization's noble and humanitarian goals and
simultaneously provide excellent opportunities for career development and
person growth. An aspiring team worker, hard working and dedicated
professional who want to meet the challenges posed in the industry and to
contribute towards the growth of the organization along with self-
motivation an aspiring team worker, hard working and dedicated
professional. To expand my knowledge and to assist in the continued
improvement of the organization.
PROFILE
Energetic self-starter, able to work independently or with diverse groups
to achieve targeted goals. Takes advice and direction from coworkers and
supervisors with an open mind. Able to deliver exceptional customer service
in any situation. Easily adapts and maintains outstanding communication.
Ability to easily get along with anyone through a
compassionate and judgment free attitude.
SUMMARY OF QUALITICATIONS
* Solid understanding of distribution and warehouse procedures and material
handling functions.
Extensive knowledge of warehouse and manufacturing layout or design
elements necessary for effective manufacturing or warehouse.
* Ability to operate all warehouse equipment.
Ability to prioritize, organize and delegate assignments.
* Ability to write routine reports and correspondence.
Ability to collaborate cross-functionally and coordinate efforts around
process improvement.
MOORE'S LAWN CARE (October 2011- November 2012)
Birmingham, Alabama
*Mowing of Residential and Commercial Lawns
*Mulch Installation
*Spring & Fall clean up
*Tree and Shrub Installation/ Removal up to 15"
*Fertilization/ Weed Control
*Landscaped Properties
*Cleaned Cutter's
JOHNSON & JOHNSON INDUSTRY
Birmingham, Al
Forklift Operator /Labor (August 2005-September 2011) CLOSED
* Assisted the Warehouse manager in the shipping and receiving process.
This included receiving, placing, and loading of product in and out of the
facility.
Reviewed and organized all orders to be pulled and or shipped.
* Assist crew with loading and/or performing other warehouse duties as
necessary.
Assist with inventory activities.
* Assisted supervisor in the coordination of shipping and receiving
schedules.
BRIGGS & BRIGGS TEMP SERVICE
HOMEWOOD,AL October 2003-August 2005
GENERAL LABOR/CONTRACTED TO TEMP JOBS
* Fork lift Operator
General Brick Sales Inc
Fort Worth, TX
Forklift Operator May 2002-August 2003
Report directly to the Operations Manager.
* Safely and accurately calculate, build and assemble customer orders to
prepare them for delivery.
Inner-yard transfer & customer pick-up.
* Handling and organizing all materials to minimize damage, operating
forklift equipment and performing routine maintenance during down time.
Safely and neatly maintaining storage areas.
* Professionally and courteously assist all customers as they enter the
yard for material pick-up or returns.
SOLVAY ENGINEERED POLYMERS INC
MANSFIELD,TX
FORKLIFT OPERATOR October 1999-May 2002
Set up line for plastic material for car bumpers
* Off loaded line & stacked in series
U.S. PIPE (PLANT CLOSED NOW) MOVED TO TEXAS
North Birmingham, Al
Operated Pipe Car August 1998- July 1999
LABOR LOCAL
Birmingham, Al
Labor Worker February 1998-June 1999
KOPPER'S COKE PLANT
Dolomite, Al
Operator February 1990-January 1998 (PLANT CLOSED)
Operated a variety of heavy equipment at various sites in the Coke plant:
Bob Cat, Big End Loader, Dump Truck, Door Machine, Forklift operator, Hot
Car, Pusher Ram, Top House, Rail Dump, Screen Station run rail cars when
loaded with Coke, Warf, Coal Belt, Brick Layer Loader, Test sampling
materials, Metal finishing, Loading & Unloading Trucks and Team Leader.
EDUCATION
* Pleasant Grove High School
Pleasant Grove, Al
* Academic Diploma, May 1986 & Forklift License
REFERENCES
Available Upon Request
Contact this candidate