Customer Service High School

Location:

Posted:

August 05, 2013

SHAUNTANIA L. BELL

Gwynn Oak, Maryland *****

************@***.***

OBJECTIVE: To pursue a responsible and challenging position or career that

will utilize my education, enhance my experience, expand my knowledge, and

offer opportunities for personal growth.

SKILLS SUMMARY

. Two years as office support for car dealership.

. Multiple customer service skills.

. Knowledge and use of various office equipment.

. Receive/delivery of customers orders, while delivering food

efficiently and proficiently.

. Collection of payments.

. Experience with coordinating various catering affairs.

. Merchandise sorter, tagger and floor distributer.

. House cleaning technician.

INTERPERSONAL AND COMMUNICATION SKILLS

. Exceptional computer skills.

. Ability to communicate with customers from diverse cultures and

backgrounds.

. Phone etiquette, use of multiple phone lines and paging/intercom

system.

. Ability to prioritize and multi-task.

. Reliable, flexible, and team player.

EMPLOYMENT HISTORY

08/12-07/13 Boston Market, Cater Delivery

Baltimore, Maryland

01/13-05/13 Savers Inc. Retail Production

Baltimore, Maryland

06/12-08/12 TypeA Home, Home Management Baltimore,

Maryland

05/10-06/12 Lustine's Dodge, Customer Service Operator

Woodbridge, Virginia

07/08-04/09 Vinny's Italian Grill, Cashier

Stafford, Virginia

06/07-09/07 Task-Force Staffing, Inc. Caterer Server

Fredericksburg, Virginia

EDUCATION

North Stafford High School, Stafford, Virginia: Diploma, June, 2009.

REFERENCES UPON REQUEST