Human Resources Customer Service

Reshaye Denise Greenlee

**** ******* ****** *********

Apartment 922

Tallahassee, FL 32308 US

Mobile: 407-***-****

Email: ************@*****.***

Profile

My goal is to earn a Certified Public Accountant certification and use my certification, education and experience in a progressive career.

I characterize myself as a young- accomplished, self-motivated, and highly competent professional with a positive attitude offering

comprehensive experience in budget management and accounts payable. Adept at developing and administering budget as well as

handling staffing and personnel issues, and overall enhancement of assigned area of responsibility. Strictly implement existing policies

and procedures and establish additional regulations to facilitate smooth operations. Closely monitor work processes and propose

recommendations on areas needing improvement. Equipped with superior analytical and interpersonal skills, coordinate and interface

well with colleagues, community members, and upper management. Extremely capable of assuming challenging roles with increasing

responsibilities; proficient in ensuring all functional areas are in alignment toward achieving organizational goals and objectives.

Committed to self-education regarding new technologies and flexible in adapting to user group needs.

Skills Summary

-Financial Reconciliations/Budgeting & Forecasting/ Report Preparation for VP’s and Executive Directors

-Computer Literate/Microsoft Programs (Excel, Word, SharePoint, Outlook, etc.)/PeopleSoft: Omni

-Flexibility/Adaptability/Managing Multiple Priorities

-Problem-Solving/Reasoning/Creativity/Teamwork

-Customer Service/Professionalism/Sense of Urgency/Working Relationships

Work Experience:

Florida State University- University Business Administrators

104 North Woodward Avenue

Tallahassee, FL 32306 United States

01/2013 - Present

Salary: 40,000.00 USD per Year

Hours per week: 40

Accounting Specialist/UBA II

Supervisor: Clyde Rea 850-***-****)

• Coordinates the prepay travel audit function at the NHMFL. Supervises UBA/NHMFL responsible staff to ensure compliance with travel rules/laws/policies and

regulations by analyzing, verifying, and performing complex financial reconciliations. Performs travel audits as necessary and assists UBA Assistant Director with

training and informational activities for NHMFL travel representatives.

• Coordinates the payable and disbursement services functions at the NHMFL. Supervises responsible staff; assures compliance of disbursements within the applicable

rules/laws; assures adherence to applicable policies/procedures. Approves payment requests, assists vendors with invoice questions, and serves as NHMFL point of

contact for resolution of vendor payment issues.

•Supervises responsible staff in performance of duties related to P-Card proxy and reconciliation of P-Card functions. Serve as a back-up P-Card proxy as required.

Performs periodic reviews of P-Card documentation files and P-Card compliance queries to assure adherence to applicable rules and procedures.

•Provides support and assistance to UBA Assistant Director in duties related to the NHMFL auxiliary operations. Assists with invoicing, reconciliations, annual rate

review, procedures, etc.

•Responsible for ensuring the NHMFL follows proper cash handling procedures. Coordinates cash handling for the NHMFL. Assures compliance with University cash

handling procedures and credit card security; reconciles check mail log; processes credit card deposits; updates NHMFL cash handling application as required.

Florida State University- University Business Administrators

104 North Woodward Avenue

Tallahassee, FL 32306 United States

10/2010 - 01/2013

Salary: 32,000.00 USD per Year

Hours per week: 40

Financial Specialist

Supervisor: Ron McCoy 850-***-****)

•Serves as the University Business Administrators Program Site Coordinator providing financial support to the Office of Human Resources.

•Responsible financial management, reporting, and oversight of all budgets within Human Resources including, reconciliation and maintenance of the department's

general ledgers (OMNI).

•Participates in long range budget planning and allocation of funds.

• Monitors the financial position of the site, which includes the auxiliary account for police background checks, the CDL drug testing budget and other budgets as

needed.

•Develops management reports and participate in any projects designed to expand or enhance the financial or operational systems to meet departmental needs.

•Ensures sound environment of internal financial controls and compliance by monitoring and reviewing Human Resources financial processes on an on-going basis, as

well as, interpret and communicate financial policies to departmental staff.

Florida State University- University Business Administrators

104 North Woodward Avenue

Tallahassee, FL 32306 United States

04/2010 - 10/2010

Salary: 25,100.00 USD per Year

Hours per week: 40

Financial Associate

Supervisor: Angela Gaskins 850-***-****)

•Responsible for the maintenance, reconciliation, accountability and reporting of departmental ledgers for UBA sites as needed.

•Assists with special projects related to operational efficiencies of participating UBA sites.

•Assists with business functions related to travel, purchasing and accounts payable at the UBA client sites.

•Conducts specific audits to review budgeting, accounting, personnel and payroll activities for participating UBA sites assuring compliance with University, state and

federal regulations, policies and procedures.

T J Maxx

5476 Touchstone Drive

Orlando, FL 32819 United States

04/2009 - 01/2010

Salary: 9.00 USD per Hour

Hours per week: 30

Customer Service Coordinator

Supervisor: Maria Jackson 407-***-****)

•Motivated and directed employees as they worked.

•Created a pleasant atmosphere for customers and associates.

•Prepared daily work schedule and followed up with its execution.

•Dictated to associates new company policies and procedures.

Harvest Baptist Christian Academy

514 S Parramore Ave

Orlando, FL 32808 United States

11/2008 - 12/2009

Salary: 1,500.00 USD per Month

Hours per week: 30

Teacher

Supervisor: Harry Amos 407-***-****)

• Used centers for math, science, social studies, health, and writing to complement the child-based hands-on curriculum.

• Implemented a positive discipline plan which promoted student responsibility, problem solving skills, and student accountability.

•Worked with "Write-to-Read" program and used "Write Away" bags to encourage reading/writing at home, parent involvement, and listening/speaking/writing

skills.

•Implemented phonics instruction with small groups.

H and R Block

Orlando, FL United States

12/2008 - 04/2009

Salary: 9.00 USD per Year

Hours per week: 25

Tax Associate

•Prepared tax returns based on individual tax-situations.

•Communicated tax knowledge to clients.

•Provided consultation and expert advice to clients.

•Reviewed financial documents necessary to prepare tax returns

Florida State University- Office of Human Resources

282 Champions Way

Tallahassee, FL 32306 United States

06/2005 - 08/2008

Salary: 8.00 USD per Year

Hours per week: 36

Night Staff Supervisor

•Supervised and staffed 16 resident halls on Florida State University campus.

•Trained new employees and conducted continuous training for senior employees.

•Conducted interviews and scheduling for the staff of approximately 90.

•Planned and implemented employee training and general body meetings.

•Demonstrated ability to make accurate and prompt decisions.

•Wrote daily logs to communicate to my supervisors any information about the shift.

Florida State University- Office of Human Resources

282 Champions Way

Tallahassee, FL 32306 United States

09/2004 - 08/2008

Salary: 9.00 USD per Year

Hours per week: 25

Business Clerk

Supervisor: Janet Reagan 850-***-****)

•Operate office machines, such as photocopiers and scanners, facsimile machines, and personal computers

•Performed data entry, scanning, and employee verification.

•Provided information to employees about compensation and electronic filing system.

•Ability to accurately dictate information and perform expected tasks in timely manner.

Education:

FLORIDA STATE UNIVERSITY – Tallahassee, FL

B.S in Management, 2011

FLORIDA STATE UNIVERSITY – Tallahassee, FL

B.S in Accounting and Finance; Minor in Economics, 2008

Relevant Coursework:

COST ACTG I ACG3341 FEDERAL TAX ACTG I TAX4001

ACCOUNTING INFOR SYS ACG4401 FIN ACTG & REP III ACG4201

BUS COMMUNICATION GEB3213 AUDIT THEORY&APPL I ACG4632

UCC BUS LAW PROB BUL3350 APPLIED MICRO ANALYS ECO3104

FINCL MANGE OF FIRM FIN3403 COMMERCL BANK ADMIN FIN4324

RISK MANAG INSURANCE RMI3011 FEDERAL TAX ACTG I TAX4001

FEDERAL TAX ACTG I TAX4001 NEGOTIATION MAN4441

FIN ACTG & REP II ACG3111 BUSINESS & SOCIETY MAN4701

COST ACTG I ACG3341 STRA MAN AND BUS POL MAN4720

PROB IN FINAN FIN4424 CONTEMPORARY LDRSHIP MAN4143

INVESTMENTS FIN4504 COMPETITIVE DYNAMICS MAN4752

COST ACTG II ACG3351 ACCTG INTERNSHIP ACG4941

SEC ANLY/PORTFL MANG FIN4514 CROSS CULTURAL MNGMT MAN4605

FIN MKT/BANK/MON POL ECO3223 HUMAN RESOURCE MANGT MAN4301

FIN ACTG & REP II ACG3111 FEDERAL TAX ACTG II TAX4011

COST ACTG II ACG3351 GOVT & NFP ACCOUNTNG ACG4501

INTERNATIONL FINANCE ECO4713 AUDIT THRY APPL II ACG4642

KELLER GRADUATE SCHOOL OF MANAGEMENT – Addison, IL

Certificate in CPA Preparation (Online), Current

Relevant Coursework:

ENTREPRENEURIAL FINANCE FI 512

ADV FIN ACCT & REPORTING ISSUES ACCT 559

FORENSIC ACCOUNTING ACCT 574

CPA Review Courses: Financial Accounting, Regulation, Business Environment Concepts, Auditing

References:

Joyce Ingram Florida State University Assistant Vice President and Chief Human Resources 850-***-****

Cassandra Brown Florida State University Assistant Director 850-***-****

Shavonda Stephens Carver Middle School Teacher 407-***-****

Harry Amos Harvest Baptist Christian Academy Principal 407-***-****

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