Software Support Specialist

Michael Fontanez

**********@*******.***

**** ******* ***** **** ************, Florida 32244 904-***-****

Florida State University – August 2012 to August 2013

Education

Masters in Applied Economics

3.75 GPA

Capstone Project: Florida Retirement System’s Pension Plan

University of Central Florida – August 2006 to May 2010

Bachelors in Business Economics

Technical Statistical Software:

2 years of academic experience using Stata for economic research.

Skills

Graduate level experience using the statistical software such as Matlab, SAS and R for economic

research and presentations.

Graduate level experience using REMI, an economic impact analysis software tool.

Microsoft Office Software:

Over two years of experience using Microsoft Office products such as Word and Outlook in

professional settings.

Over three years of experience using Microsoft Excel to run macros and perform statistical

analysis

Florida Chamber Foundation – Tallahassee Florida September 2012 – July 2013

Professional

Experience Graduate Economics Resident

Conducted economic research on issues and topics relevant to Florida’s economic prosperity.

Assisted in the publication of weekly “Scorecard Stats,” designed to provide Florida businesses

and leaders insight into new and relevant economic data on TheFloridaScorecard.com.

Performed data analysis on topics relevant to public policy and economic growth in Florida.

Bank of America Merrill Lynch – Jacksonville Florida August 2010 – August 2012

Resource Support Specialist

Responsible for accurately pricing mutual fund, alternative investment, unit investment trust and

precious metal investment products in international and domestic markets.

Collaborated with internal and external contacts, within the states and overseas, to complete

projects which automated and streamlined processes.

Championed new ideas and initiatives for the purpose of enhancing processes. These ideas and

initiatives lowered risk and increased efficiency.

Exceeded the “How” performance goals set by management in two consecutive reviews.

Business Continuity Representative

Volunteered to act as the Business Continuity Representative for the Trade Services Funds

Pricing team in conjunction with the role of Resource Support Specialist.

Commercial Training Solutions – Orlando Florida July 2009 – September 2009

Market Research Intern

Conducted market research to identify business opportunities in the railway and marine cargo

handling industries.

Leadership President of the Brazilian Jiu-Jitsu Sports Club - University of Central Florida

Experience

Acted as President from June 2008 to September 2009.

Organized team practices and meetings. Prepared and participated in national competitions with

team members.

Coordinated with fellow officers and team members to meet deliverables set forth by the

university.

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