Manager Sales
Resume:
JAMES G. O'LOUGHLIN
MONTGOMERY, NY 12549
********@********.***
Executive Summary
Experienced Director with strong leadership, relationship-building and
sales skills. Strong strategic-planning and people-management skills.
Accomplished leader with extensive experience in Quality Systems and
Safety, sales, logistics and transportation. Proven ability to cut costs
and decrease staff turnover.
Core Qualifications
ISO 9001:2008 Lead Auditor certification ServSafe Manager
Certification
Co-chair of the Corporate Risk/Safety Committee Budget Development &
Financial Statements
Chair of Vehicle Accident Review Board Staff Training and development
Chair of Fleet Safety Committee Employee scheduling
Professional Experience
Quality Control Representative
September 2012 - present
Occupations, Inc., West Point, NY
Corporate liaison for quality control with the US government at the United
States Military Academy Prep School at West Point. The quality control
program encompasses all aspects of Total Facilities Management and Dining
Services at the school. My certifications include ISO 9001:2008 Internal
Auditor, Certificate in Foundations of Quality and ServSafe Manager.
Currently enrolled in OSHA 30 hour Course.
Transportation Director
April 2009 - September 2012
Occupations, Inc., Middletown, NY
Director of Transportation services for one of the largest not-for-profit
agencies in the Hudson Valley. Led a team of three supervisors, four
mechanics, and 32 drivers in the safe and efficient daily transportation of
over 400 mentally disabled individuals. Managed a fleet of over 200
vehicles including the purchasing, preventative maintenance, cost-effective
repairs MSDS log book, and proper licensing requirements. Responsible for
a budget of over $2 million. Achieved and maintained zero staff vacancy
over the past two and a half years. Strong interpersonal and communication
skills which produced a department exceedingly high in morale and
effectiveness. Responsible for the writing of grants and was awarded over
$300,000 in bus procurements through New York State Department of
Transportation each of the last three years.
Area Manager
June 2008 - April 2009
Monro Muffler, Hudson Valley, NY
Area floating manager for thirteen stores in the Hudson Valley. Trained
individual store managers in sales techniques, troubleshot areas of
concern, handled major customer service issues within the district.
Coached and mentored staff to ensure smooth adoption of new programs and
initiatives. Worked with managers to achieve sales and customer
satisfaction goals.
Center Manager
April 1994 - June 2008
AAMCO Transmissions, Middletown, NY
Managed all aspects of business including sales, service, scheduling,
payroll and bookkeeping for automotive repair facility generating over
$800,000 in annual sales.
Education
SUNY Orange - Associates Degree in Mathematics
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