Customer Service High School

**** ***** ****

Miramar, FL *****

Telephone: 786-***-****

Email: ************@*****.***

Shonte’ A. Samuels

OBJECTIVE Seeking for employment with an aggressive business organization in which I can

utilize my skills, knowledge, and experience.

• SCHOOL: Miramar Senior High School 08/26/2007 - 06/04/2011

Graduated; Highschool Diploma.

WORK EXPERIENCE:

May2013-July2013

Teleperformance

Boca Raton FL,

Call Center; Customer Service

• Taking inbound and outbound calls for business and individual customers.

• Assisting customers with their defective devices.

• Selling the new plans and adding lines to customers account.

• Troubleshooting devices.

March2013-May2013

Florida Career College

Ft. Lauderdale FL,

Front Desk

• Make outbound calls setting appointments for students to come tour, and attend the college.

• Guides students on which career path is best for them.

May2012- Ma rch2013

IRT

M i rama r F L,

C all Cente r; Customer Service

• Take inbound calls for customers who are in need of technical support with their

devices, help customers go through trouble shooting steps.

• Train the new employees.

• Meeting all the goals.

June 2010 to December 2010

Checkers

Miami Lakes, FL

Cashier

Greet Customers.

Take orders.

Prepare the meals.

October 2011-Ma rch 2012

Dolla r T ree

M i ramar F L

Cashier

• Greet Customers.

• Sale I tem Drive.

• Stock & Recover the Store.

• Cash Out Customers.

Jan2010-May2010

Winn-Dixie

Miami Gardens, FL

Stocker

Put products on the shelves.

Keep shelves organized.

Price items.

Contact this candidate