Manager Customer Service

A. Scott Atkins

** ******* ***** **** ******** Hill, Georgia 31324

Cell 912-***-****

Email ************@*****.***

To obtain a management position that I can use my years of experience to help a company

Objective

add to its success

26 plus years of management and supervision experience.

Profile

•

1. Ability to work with different departments at the same time to achieve project results.

2. Proven leader that is goal oriented

3. Problem solver that is organized highly motivated and detail oriented.

4. Works very well with the entire staff and outside contacts

5. Quickly adapts to new types of warehouse environments.

Relevant Experience & Accomplishments

Warehouse/Inventory Manager

* Responsible for the safe work in the warehouse

* Inventory Management

* Use SAP computer system to do goods issues and goods receipts

* Make adjustments to inventory per cycle counts and physical inventory

* Using SAP add new materials to material master

* Investigation of inventory discrepancies.

* Invoice reconciliations

Operations Manager

*Overall manager of warehouse, delivery and sales staff

* Responsible for P & L of business

* In 2009 came in 20% under set operational budget.

* Able to adapt to economic business changes

* Direct management of warehouse, sales and dispatch

* Improved inventory accuracy over 50%

* Cut non essential inventory (dead stock)

* Worked with the sales department to bring in the correct saleable inventory

* SAP computer system.

Regional Manager

* Provided input into new procedures and guidelines.

* Traveled to other facilities in regional role to train and oversee warehouse/office

procedures.

* Worked with warehouse managers in a regional function to resolve problem and

implement new procedures.

* Dealt with many and various customer needs.

* WMS (Delfour) support for 13 facilities.

* Audited billing for 4 facilities.

* Created weekly billing for 4 facilities, accounting for appox. $400,000 per month.

* Head of a Physical Inventory group that went to each facility.

* One of only 2 people in the company with the authority to add or change customer rates.

* One of only 2 people in the company with the authority to add new customers.

* Worked closely with Operations Managers, Regional Managers and Sales Managers to

accomplish company goals

Warehouse Manager

* Ran 2 of the Company’s facilities.

* Prepared for and received Superior ratings from ASI inspections.

* Had total operational responsibility for the warehouses.

* Followed USDA and Company guidelines for warehousing.

* Hired and trained all of the employees.

* Managed from 13 to 40 employees in daily warehouse operations.

* Created new procedures to improve and speed of warehousing

Warehouse/Inventory Manager Nustar Energy

1. 2010 present

Employment

Operations Manager Ram Tool & Supply Company

2.

2008 2010

Regional Office/Customer Service Manager Nordic Cold

3.

2002 2008

Storage

Warehouse Manager, Nordic Cold Storage, Atlanta, Ga and Oxford Al. 1995 2002

Youth Recreations

Community

President – Girls Fast Pitch Softball

Involvement Treasurer & Board Member – Girls Fast Pitch Softball

President & Founder of Rockmart Youth Basketball

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