Customer Service Medical

Location:

Posted:

August 04, 2013

Janette (Jan) Krug

Missoula, Montana 59803

**********@***.***

SKILLS

Team Player Word Processing Office Machines Retrieving Records

Public Relations Data Entry Basic Excel Micro Film & Micro Fiche

Multi-tasking Organized Basic Medical Coding Scanning Documents

Able to Work Independently Bookkeeping Medical Terminology Insurance Concepts

Typing 63 wpm 0 errors Business Tax Prep Outlook

EMPLOYMENT

05/17/2010- Health Information Management – Community Medical Center, Missoula, Montana

Present Scanning Processor & Transcriptionist Clerk - analyzing, assembling, verifying, and validating patient medical records, scanning

documents, photos & x-rays, maintained scanner and computer software, transcription cutting & pasting reports, use of

many computer systems to retrieve medical records, copying and faxing, answering phones, public relations.

6/2008 to Montana Heart Center – Community Medical Center, Missoula, Montana

1/13/2010 Scheduling Specialist - customer service, answering phones, registering & scheduling patients, transmitting medical

records, assisting patients & families, filing, reconciliation of medical procedure reports, chart prepping, filing, ordering

supplies, mail & tracking outdates. Working in areas: Front Office, Outreach Clinic Office, and Echo Department &

Pacemaker Clinic. Knowledge of computer systems: Cerner, Invision, Net Access, Snygo, Xcelera, Opitix, Kronos,

Outlook, MS Word & MS Excel. Laid off on 1/13/2010.

1994-2008 Day Care Provider, Self-Employed Owner-Operator, Missoula, Montana

Licensed & registered in the State of Montana, Certified in CPR & First Aid, business bookkeeping, tax prep, participated in

U.S.D.A. Food Program.

1984-1994 Big Sky Underwriters, Missoula, Montana

Receptionist/Commercial Lines Insurance Assistant - duties consisted of: answering switchboard, underwriting mobile homes,

Special Multi-Peril Policies, calculating worksheets, rating up quotes, typing policies, renewals and endorsements, mail,

data entry, errands and substituted for the bookkeeper.

PROFESSIONAL EXPERIENCE VOLUNTEER EXPERIENCE

2006–2008 Creative Memories Consultant 1999–Current Boy Scouts of America Troop 1909

1999-2002 Board of Director Member for Child 1999-2008 Cub Scouts – Pack 1996

Care Resources 2012-Present Live Well Team @ CMC

1996-1998 Cookin’ the American Way Demonstrator

EDUCATION

2008-2010 Dickinson Adult Learning Center, Missoula, Montana

Continuing Education Classes taken: medical Terminology, Basic Medical Coding, Crash Proofing Computers, Basic Excel

1981-1983 Missoula Vocational Technical Center, Missoula, Montana

Associates Degree in General Secretary Program

REFERENCES