Customer Service Administrative Assistant

Margarita Leach

**** *** ******

Drive, Raleigh, North Carolina

Phone: 417-251-

5569

**********@*****.***

Summary of Skills

. Time management

. Business communication

. Strategic and critical thinking

. Decision making

. Problem solving

. Creative thinking

. Effective listening

. Extensive work with public

. Team player

. Microsoft Word and Excel

Employment History

Sales

August 2012 - to April 2013

Wyndham Vacation Resorts and Hotels - Branson, Missouri

Sales Representative for the world's largest timeshare company.

Responsibilities included: property tours and amenities; gaining knowledge

of prospective buyer's needs, offering options based on their requirements

and financial status; provided recommendations of products and services;

involved in the qualification, closing and contract process. My strength

in overcoming objections, follow-up and customer service produced

outstanding results in customer relations.

Receptionist/Administrative Assistant

January 2005 to March 2012

Rebecca Richardson, CPA

Certified Public Accountant - Bridgewater, New Jersey

As both Receptionist and Administrative Assistant, duties performed were:

greeting clients, phones, sorting mail, creation of correspondence, data

entry, database maintenance; scheduling appointments, collecting of

payments and balancing all receipts; follow-up and customer service.

Teacher of Music

January 1990 to August 2004

Self-Employed - Somerville, New Jersey

Provided private instruction in both voice and piano throughout the state

of New Jersey, utilizing innovative methods in teaching both children and

adults. Exposed students to a multitude of styles and genres. At the core

of all learning, theory and technique were incorporated and software

programs were utilized to enhance learning.

Administrative Assistant

January 1985 to July 1986

Bell Communications Research - Piscataway, New Jersey

Provided administrative support to Financial Planner and Corporate Real

Estate Manager. Duties included: phones, data entry, inputting documents

of up to 200 pages requiring much attention to detail and editing;

maintained all departmental files; developed back-up system; advised and

oriented new employees of company policies and procedures.

Education

Evangel University, 1982

Springfield, Missouri

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